I had a letter yesterday to say that the cost of my mobile service is going up by 2.5%. So I ran them.
I have 2 year contract which I am bound to complete and I agreed a price at the beginning of it. If I cannot leave, then they have a commitment to provide at the price I agreed. At least until the contract finishes and then I have the choice of accepting the cost or leaving.
I received a woolly answer from a guy who said that I should not have had the letter and that mine is not due to rise.
We'll see when the bill arrives
I have 2 year contract which I am bound to complete and I agreed a price at the beginning of it. If I cannot leave, then they have a commitment to provide at the price I agreed. At least until the contract finishes and then I have the choice of accepting the cost or leaving.
I received a woolly answer from a guy who said that I should not have had the letter and that mine is not due to rise.
We'll see when the bill arrives