[WinterLily]

I have a Samsung GT-19300. Recently all dialled calls have been going straight to voicemail without ringing. I have checked the phone is not in flight mode, have rebooted the phone, including removing and replacing battery but as yet nothing works. I can ring out, send and receive text messages with no problems. Although I did notice last evening it does not go straight to voicemail when it rang whilst driving connected to Bluetooth.

I would be grateful for help in this matter. For I have no idea how to solve this.

[dangetti]

what network?

[WinterLily]

Quote:

Originally Posted by dangetti

what network?

Tesco

[dangetti]

Try checking in call settings that divert is not enabled.

Should be an option to cancel all diverts

[coopermanyorks]

Signal level ? turn voicemail off and what happens

Have you rang your number from another phone to see if a message is heard by the caller ?

[WinterLily]

Quote:

Originally Posted by dangetti

Try checking in call settings that divert is not enabled.

Should be an option to cancel all diverts

All call diverts are off yet still goes straight to voice mail. Have rung from another phone and the voicemail message is heard by the caller. However, I am unable to retrieve these messages.

Thanks