To make the perfect hot chocolate
1. add hot chocolate powder to a mug
2. put in some milk (about the same amount of milk you would use to make a cup of tea or coffee....uunless you like them very milky)
3. stir the milk and powder well to make a smooth paste
4. pour on hot water slowly while stirring the whole time
5. stir one more time and enjoy. to get an even more delightful experience you need chocolate flakes, marshmallows and whipped cream
this seems to work very well with the ones where you are meant to just add water, but it can work with the milk ones too.