Originally Posted by Summer Deep:
“I recently signed up to BT Infinity, and have been reasonably pleased with the service so far. I was astonished to find I'd been charged a £50 activation fee, however. This seems ridiculously high, just for someone pressing a switch or two!”
Bit more involved than pressing a switch. Someone from Openreach has to come out to the cabinet serving your property and rewire your line into the new fibre cabinet and test everything.
Presumably you had a "self install" jobbie where they just bung you the router/modem and a couple of filters and tell you to get on with it? Otherwise you would also have had a visit from an Openreach guy to replace the face plate on your master phone socket.
