Originally Posted by ShaunW:
“I was wary of this when I down canceled Sports and Movies a month or two ago. The Sky adviser said she did not agree that I should enter a new 12 month contract even though her computer instructed this. She promised to monitor my account and that at the end of the 31 day notice period she would phone me to confirm no contract had been levied. To her credit she stood by her word and rang with the promised confirmation that no such term was activated.”
“I was wary of this when I down canceled Sports and Movies a month or two ago. The Sky adviser said she did not agree that I should enter a new 12 month contract even though her computer instructed this. She promised to monitor my account and that at the end of the 31 day notice period she would phone me to confirm no contract had been levied. To her credit she stood by her word and rang with the promised confirmation that no such term was activated.”
I'm leaving Sky because they refused to do this for me but instead just placed us on a temporary £5 reduction, the silly thing was they knew we would have been taking Sky Sports again in the autumn. It obviously depends who you talk to.




That really would be an act of utter desperation to retain customers. I'll find out soon enough because I'm going to be downgrading a subscription.