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3 to end Unlimited Tethering? |
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#101 |
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Inactive Member
Join Date: Oct 2002
Location: Glasgow
Posts: 10,276
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The introduction and increased use of TrafficSense proves that congestion is an issue as does 3's own internal staff presentation materials which have been posted previously.
Tethering is very different from AYCE data as it allows users to make mobile data their primary home broadband and can be used with games consoles, smart TVs etc etc. Limiting tethering stops users consuming large amounts of data by streaming for example to large screen TVs. I'm sure data consumption by some very heavy users would be vastly reduced if the facility to watch streaming video was restricted to handset screens beyond a set monthly limit. If tethering was not significant the One Plan would have surely remained for new and upgrading contract handset customers. |
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#102 |
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Forum Member
Join Date: Jan 2012
Location: London, UK
Posts: 8,759
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Quote:
Is there any evidence that Three has a major problem with users tethering and replacing their home broadband connection?
Yes, I expect tethering to end on NEW SIM-only plans, but for nothing to change for existing users. I can't see why Three will feel the need. If Three really had massive congestion problems, it would be axing AYCE data completely, not just stopping tethering. It's not a massive issue though hence why existing customers aren't being affected/AYCE data isn't being axed. The problem in the past was that there was no way to detect tethering usage and so people were able to tether on plans that didn't officially allow it. Now that the tools are there to detect tethering usage, Three and other networks worldwide have the ability to see how much data is being used on tethering and thus control the amount given to the user. Before it was either as much tethering as you want or no tethering at all, now it's everyone can tether with certain limits on certain plans which is how it should be to be honest as one thing that annoyed me in the past was how Three would give you an allowance like 1GB but block tethering completely. Now tethering is available on all plans as standard which is good. |
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#103 |
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Forum Member
Join Date: Oct 2012
Posts: 466
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Quote:
From recent experience I was given a simple option by my energy provider. We have to move you to a new tariff but if you don't like it you can pay what you owe and move elsewhere. That was the approach to a long term direct debit customer and it's really that simple when corporate priorities prevail. To put the sums into perspective what was at stake was about 8 times what a mobile SIM only customer pays 3 every month for a One Plan deal!
![]() Can you give an example of any mobile network provider ever doing what you've just described your energy provider did to you? Thanks. |
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#104 |
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Inactive Member
Join Date: Oct 2002
Location: Glasgow
Posts: 10,276
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Confirmed. All new 3 SIM Only deals have a 2GB tethering allowance which is shown in a summary when the SIM Card size required is selected on-line.
So it looks like this has been a 'soft launch' with no specific press release information and it has been introduced before the 1st of July bringing SIM Only into line with inclusive handset One Plan contracts. Time will tell how the revised allowance affects 'rolling' customers when they renew at the end of their current contract period. I am confident there will be some feedback pretty soon from those renewing and that will interest everyone with this type of service. |
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#105 |
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Forum Member
Join Date: Oct 2012
Posts: 466
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Quote:
Confirmed. All new 3 SIM Only deals have a 2GB tethering allowance which is shown in a summary when the SIM Card size required is selected on-line.
So it looks like this has been a 'soft launch' with no specific press release information and it has been introduced before the 1st of July bringing SIM Only into line with inclusive handset One Plan contracts. Time will tell how the revised allowance affects 'rolling' customers when they renew at the end of their current contract period. I am confident there will be some feedback pretty soon from those renewing and that will interest everyone with this type of service. Can you give an example of any mobile network provider ever doing what you've just described your energy provider did to you? Thanks.
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#106 |
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Forum Member
Join Date: Mar 2009
Posts: 14,577
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Quote:
Confirmed. All new 3 SIM Only deals have a 2GB tethering allowance which is shown in a summary when the SIM Card size required is selected on-line.
So it looks like this has been a 'soft launch' with no specific press release information and it has been introduced before the 1st of July bringing SIM Only into line with inclusive handset One Plan contracts. Time will tell how the revised allowance affects 'rolling' customers when they renew at the end of their current contract period. I am confident there will be some feedback pretty soon from those renewing and that will interest everyone with this type of service. |
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#107 |
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Inactive Member
Join Date: Oct 2002
Location: Glasgow
Posts: 10,276
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There is no substitute for confirming information for oneself. This is a very significant change to the previous proposition and there has been little publicity to alert consumers some of whom may have missed the subtle difference included on the order summary webpage.
DS members now have a clear explanation of the changes that affect new customers considering this popular SIM Only option. As this has been a very 'quiet' change it is worth watching what the company chooses to offer when renewal of existing rolling contracts are due. |
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#108 |
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Forum Member
Join Date: Jun 2006
Location: Wales
Posts: 4,554
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Quote:
There is no substitute for confirming information for oneself. This is a very significant change to the previous proposition and there has been little publicity to alert consumers some of whom may have missed the subtle difference included on the order summary webpage.
DS members now have a clear explanation of the changes that affect new customers considering this popular SIM Only option. As this has been a very 'quiet' change it is worth watching what the company chooses to offer when renewal of existing rolling contracts are due. |
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#109 |
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Forum Member
Join Date: Oct 2012
Posts: 466
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Quote:
I'll ask you again.
![]() Can you give an example of any mobile network provider ever doing what you've just described your energy provider did to you? Thanks. Ta. |
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#110 |
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Forum Member
Join Date: Oct 2012
Posts: 466
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For clarity, every contract I've ever had (been SIM Only for about 7 years now) has always continued on exactly the same tariff, even when the initial 12 month period has expired.
I fully expect my 3 SIM Only One Plan (with unlimited data & tethering) at £15 per month to carry on with exactly the same features that I have now, when the contract expires in May 2015. With that in mind, at this stage I can't see me moving from 3. |
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#111 |
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Forum Member
Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,021
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Nobody renews a contract after the minimum term ends. Wouldn't it be fun for those on 30 day deals - when the rates changed every month!
People held on to their one2one PersonalCall tariffs for goodness knows how long. Maybe some people are still on it! (I'm not serious btw) I'm still unsure how effective Three is at detecting tethering and suspect people might be able to use more than the 2GB limit. Especially if there's to be a separate APN. As mentioned, it's still possible to tether on plans that don't even allow it at all. |
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#112 |
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Forum Member
Join Date: Oct 2012
Posts: 466
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Quote:
People held on to their one2one PersonalCall tariffs for goodness knows how long. Maybe some people are still on it! (I'm not serious btw)
HE lived on a boat so had no landline, but his O2O phone came in very handy (I think it may even have included international calls). He would regularly receive calls from T-Mobile trying to entice him off, but the tariffs simply didn't include (at the time) the amount of minutes he had with the old SIM. He finally gave it up a few years back, when smartphones and tariffs exploded and came with more minutes than you could shake a stick at! (I am deadly serious BTW!) |
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#113 |
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Forum Member
Join Date: Mar 2000
Location: St Albans
Posts: 638
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Quote:
I'm still unsure how effective Three is at detecting tethering and suspect people might be able to use more than the 2GB limit. Especially if there's to be a separate APN. As mentioned, it's still possible to tether on plans that don't even allow it at all. I think they just use header detection at the moment - maybe that will change though. |
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#114 |
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Inactive Member
Join Date: Oct 2002
Location: Glasgow
Posts: 10,276
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I think all customers want to know what they are officially entitled to use when they purchase a service and not what they might be able to do with a 'workaround' for an unknown period. Lucky bags don't always contain worthwhile things!
The changes made have brought SIM Only into line with handset contracts and that is no bad thing really as the change removes an anomaly that may have acted against 3's interests in upgrading customers with new products which themselves provide some much needed earning potential in these days of contracting termination rates and roaming charges. |
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#115 |
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Forum Member
Join Date: Apr 2008
Posts: 289
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Anyone who has visited the Three Store and seen the 2GB tethering part on the One Plan.
You might want to check back a bit later today
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#116 |
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Forum Member
Join Date: Oct 2012
Posts: 466
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Quote:
Anyone who has visited the Three Store and seen the 2GB tethering part on the One Plan.
You might want to check back a bit later today ![]()
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#117 |
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Forum Member
Join Date: Apr 2008
Posts: 289
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Had to check what I could say.
Had it confirmed by high up at Three direct just now that the 2GB tethering on the One Plan IS a typo and will be removed later today. One Plan SIMO DOES have AYCE data with tethering still. This is not to say it wont change in the future, just has not right now |
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#118 |
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Forum Member
Join Date: Oct 2012
Posts: 466
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Quote:
Had to check what I could say.
Hat it confirmed by high up at Three direct today that the 2GB tethering on the One Plan IS a typo and will be removed later today. One Plan SIMO DOES have AYCE data with tethering still. This is not to say it wont change in the future, just has not right now |
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#119 |
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Forum Member
Join Date: Sep 2005
Location: Leyland
Posts: 1,971
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Has anyone else noticed Three have also got rid of the 5000 3 to 3 minutes, too?
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#120 |
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Forum Member
Join Date: Oct 2012
Posts: 466
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Quote:
Has anyone else noticed Three have also got rid of the 5000 3 to 3 minutes, too?
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#121 |
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Forum Member
Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,021
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Quote:
Has anyone else noticed Three have also got rid of the 5000 3 to 3 minutes, too?
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#122 |
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Forum Member
Join Date: Sep 2005
Location: Leyland
Posts: 1,971
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Yes, I think that went when the Free 0800 calls change came in.
Quote:
Ah, no I hadn't. That's a bit cheeky!
Oh, I also just had a live chat with a Three agent asking for a renewal deal. I am currently on 30 a day sim only contract and asked about a 12 month contract. The best the advisor could come up with was £20 a month, which is £2 a month MORE than what I am paying on a monthly basis. |
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#123 |
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Forum Member
Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,021
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Yeah, I can't see any reason to change.
I should perhaps make sure I clarify things every time I write about changes. As in I didn't know the 5,000 3 to 3 minutes went on the new handset tariffs. Just in case you know who starts to think he's got another scoop and goes to create another thread. |
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#124 |
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Forum Member
Join Date: Jan 2012
Location: London, UK
Posts: 8,759
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When you have unlimited minutes you don't need 3-3 mins
But yeh, 2GB on sim only was an error. Still unlimited tethering until the new sim only plans kick in. Thought it was weird timing + the fact the t&c didn't change. |
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#125 |
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Forum Member
Join Date: Sep 2005
Location: Leyland
Posts: 1,971
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Quote:
When you have unlimited minutes you don't need 3-3 mins
But yeh, 2GB on sim only was an error. Still unlimited tethering until the new sim only plans kick in |
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