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Going to get a new telly, but what to go for... |
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#26 |
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Join Date: Dec 2004
Posts: 21,645
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Quote:
You can't
![]() For that matter I can't now either, the changes from Sony to a third party for service administration means I no longer have access to the warranty claims for the relevant period ![]() But even if I still had access to them, you wouldn't have ![]() |
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#27 |
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Join Date: Apr 2006
Location: North Derbyshire
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In which case, I will treat your anecdotes with the appropriate amount of scepticism.
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#28 |
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Feel free, but one amateur individuals opinion against the professional experience of many thousands of service engineers doesn't hold much value.
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#29 |
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Join Date: Apr 2006
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And just as soon as this esteemed group of people deign to publish their secret data (why is it secret, by the way?), I'll be sure to defer to their expertise!
But the fact remains, you are one private individual, with no knowledge at all of the trade, who thinks he knows better than the entire TV trade worldwide?. |
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#30 |
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Join Date: Dec 2004
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Do you publish all your companies internal and private data?
Or perhaps these are numbers that come from third party repairers. But why would that data be a secret? Perhaps they want to drum up business by ensuring that people continue to buy unreliable kit? Warranty providers? Surely not - they'd sell more warranties, because the kit you say is "five to ten times less reliable" sells in far greater numbers. Can't see how it's in their interests. Quote:
and I don't see how you could trust any data I provided you seeing as you won't trust my word? - how would providing you the same information in writing make any difference?.
It wouldn't be "the same information in writing". It would be actual numbers, susceptible to statistical analysis. Not vague, unsubstantiated claims like "five to ten times less reliable". See the difference?Quote:
But the fact remains, you are one private individual, with no knowledge at all of the trade, who thinks he knows better than the entire TV trade worldwide?.
I haven't given my assessment of the relative reliability of different brands, because I don't have the data. But you are never slow in offering yours, and now you are even claiming to speak on behalf of the "entire TV trade worldwide"!When were you elected spokesman? |
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#31 |
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Join Date: Apr 2010
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I'd try to sell the Currys voucher - probably get about £450 for it on ebay, and use that cash to buy from anywhere BUT Currys!
eg Richer Sounds etc. |
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#32 |
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Join Date: Apr 2006
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I haven't given my assessment of the relative reliability of different brands, because I don't have the data. But you are never slow in offering yours, and now you are even claiming to speak on behalf of the "entire TV trade worldwide"!
When were you elected spokesman? |
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#33 |
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Join Date: Mar 2005
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We'd like to think so
![]() I've no evidence either way for modern sets, but Samsung certainly knowingly continued producing sets with known sub-standard capacitors for many years. |
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#34 |
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Join Date: Feb 2010
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I'd try to sell the Currys voucher - probably get about £450 for it on ebay, and use that cash to buy from anywhere BUT Currys!
eg Richer Sounds etc.
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#35 |
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Join Date: Jun 2006
Location: Wales
Posts: 4,542
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OK, what about this one?:
http://www.currys.co.uk/gbuk/tv-dvd-...94677-pdt.html And here's a review: http://www.avforums.com/review/panas...V-review.10436 I have to admit that I don't understand some of the technical terminology, but that review sounds pretty good. The only thing, though, it doesn't appear to have an optical slot so I can plug my soundbar into. I use the optical slot because it's easier to plug the soundbar into one connection, and let the TV handle the audio side of things from each device (Sky box, Blu-ray etc.) It mentions 'Digital Audio Out', though, so what is that exactly? Ta.
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#36 |
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Join Date: Dec 2004
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It mentions 'Digital Audio Out', though, so what is that exactly?
Ta. ![]() |
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#37 |
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Join Date: Jul 2002
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Has the PVA screen Tech improved? I have previously bought Sony and Samsung with PVA Tech and they were both very poor incomparision to the IPS Tech inside the LG and Panasonics.
Also my friend worked for D&G - and I wouldnt buy an extended warranty off them.....; |
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#38 |
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Join Date: Mar 2011
Posts: 6,487
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Do you publish all your companies internal and private data?, and I don't see how you could trust any data I provided you seeing as you won't trust my word? - how would providing you the same information in writing make any difference?
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As you say - You have no evidence - So to continue the constant rubbishing of Samsung's current TV's seems a bit pointless.
As for general reliability, my Cello-built M&S £190 40" LCD is still going strong after two years, still with image quality in many respects better than the Panasonic 50" IPS downstairs. |
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#39 |
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Join Date: Apr 2006
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I would have thought that, given you sell Sony/Panasonic TVs and they're more expensive than the 'lesser' brands, that you'd be more than happy to show evidence of better reliability of these sets to potential customers?
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Capacitors aren't the problem they're made out to be anyway. ![]() Certainly it's good for service revenue though ![]() Quote:
As for general reliability, my Cello-built M&S £190 40" LCD is still going strong after two years, still with image quality in many respects better than the Panasonic 50" IPS downstairs. Certainly none of the Cello sets I've seen have particularity good picture quality, just the same as any other cheap Chinese import (they aren't 'made' by Cello - although perhaps they screw the Chinese boards in the cabinets?)
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#40 |
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Again, it's not my place to put private data in the public domain - EVERYONE in the trade (of any competence at all) is fully aware of the relative reliability of the major makes.
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#41 |
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Join Date: Mar 2011
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Interesting claim, and obviously one cheap Chinese set lasting two years isn't statistically significant
Certainly none of the Cello sets I've seen have particularity good picture quality, just the same as any other cheap Chinese import (they aren't 'made' by Cello - although perhaps they screw the Chinese boards in the cabinets?)The specific panel in this specific Cello-built set (note I did not say 'made') has certain aspects which make it superior to that in the Panasonic in my view: namely (a) contrast is better on the Cello and blacks are near-black even in the dark (something I have not been able to achieve on the Panasonic no matter how hard I try), and (b) the backlight brightness is much more consistent on the Cello's panel than the Panasonic's. Regarding statistical significance, I would agree with you and my comment was merely intended to relay the fact that most sets, by any manufacturer will last for some years without failing -- the failure rates I have seen are in the order of a few percent across the board; any higher and even the supermarkets would stop selling them. Even the bad sets are only dipping into the 15-25% failure rate bracket, which is bad but it still does mean that most consumers will be satisfied. As for the capacitors; they're cheap, they're a common fail point, they're well understood and anyone with a modicum of electronics knowledge can diagnose and fix in the event of a failure. As I said, no big deal. Quote:
Again, it's not my place to put private data in the public domain - EVERYONE in the trade (of any competence at all) is fully aware of the relative reliability of the major makes.
Strange then that I never get quite the same answer from any two repair agents.That's not unusual though; ask 10 car mechanics what the most reliable car manufacturer is, and you'll get 6 or 7 different responses. Most will say 'Ford', but when you drill down you find that what they really mean is that Fords are the easiest to order parts from the local factors for -- that's not the same thing at all. |
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#42 |
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Join Date: May 2006
Location: Aberfeldy
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OK, what about this one?:
http://www.currys.co.uk/gbuk/tv-dvd-...94677-pdt.html And here's a review: http://www.avforums.com/review/panas...V-review.10436 I have to admit that I don't understand some of the technical terminology, but that review sounds pretty good. The only thing, though, it doesn't appear to have an optical slot so I can plug my soundbar into. I use the optical slot because it's easier to plug the soundbar into one connection, and let the TV handle the audio side of things from each device (Sky box, Blu-ray etc.) It mentions 'Digital Audio Out', though, so what is that exactly? Ta. ![]() |
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#43 |
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Join Date: Apr 2006
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As for the capacitors; they're cheap, they're a common fail point, they're well understood and anyone with a modicum of electronics knowledge can diagnose and fix in the event of a failure. As I said, no big deal.
Interestingly, the Thomson Sky HD boxes, who's power supply's were made by Samsung use the same crappy capacitors - and measuring the internal temperature of the set, and consulting the manufacturers datasheet for the capacitors - gives a life time of only 11 months ![]() Quote:
Strange then that I never get quite the same answer from any two repair agents. |
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#44 |
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Inactive Member
Join Date: Mar 2011
Posts: 6,487
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So what type of 'repair agents' have you asked?, and what have they actually said?.
One said that Sony have sunk like a stone over the last few years (he used to rate them), and to just buy Samsung or LG as they are cheaper, the other was singing the praises of the more expensive Toshiba sets (doesn't like the "Eastern European crap" -- I assume he means UMC -- on the cheaper stuff), and advised to avoid LG because they're "often less reliable than the imported stuff". Both did acknowledge that Sony/Panasonic were safe bets but didn't think things are as clear-cut as you seem to. The one common thread is a general complaint of none of the manufacturers releasing enough service data, and difficulty in acquiring (new) parts for anything over 2 or 3 years old. |
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