DS Forums

 
 

Outlook Problem Since Homechoice Installed


Reply
Thread Tools Search this Thread
Old 03-03-2005, 13:56
kitticat
Forum Member
 
Join Date: Feb 2005
Posts: 274

I had Homechoice installed about a montha go, and am pretty pleased. However, I can't send emails without an error message coming up, despite changing all the relevant Email settings. It's not the end of the world as I tend to go to Freeserve/Wanadoo, and access my account through that, but I did wonder if there was a connection or if anyone else had experienced a similar situation.

It might also be my McAffee anti-virus software, but would appreciate some feedback!
kitticat is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 03-03-2005, 15:02
Indiekid
Forum Member
 
Join Date: Nov 2004
Posts: 65
I got problem in outlook when I first installed HC. Then I rang up their customer service and they talked me through all the settings and since then it works fine. Not sure if you got exactly same problem as mine but their customer service is quite helpful.
Indiekid is offline   Reply With Quote
Old 03-03-2005, 15:29
Zapomatic
Forum Member
 
Join Date: Mar 2004
Location: London SE17
Posts: 681
Are you trying to use your Freeserve/Wannado address and email servers via HomeChoice? Most ISPs don't let you access their mail servers (usually outgoing but sometimes incoming as well) from another ISP. If you've got Outlook set up to use the HomeChoice outgoing SMTP server, it may be that HomeChoice's mail servers don't like you using a return or from address which is not @homechoice.co.uk
Zapomatic is offline   Reply With Quote
Old 03-03-2005, 15:36
kitticat
Forum Member
 
Join Date: Feb 2005
Posts: 274
Zapomatic - I thought that it might be to do with me not having a Homechoice Mail address. I shall investigate.

Indiekid - I will call CR and see if they can talk me through. They have been pretty good so far - not that I am tempting fate!
kitticat is offline   Reply With Quote
Old 04-03-2005, 11:17
M_at
Forum Member
 
Join Date: Aug 2004
Posts: 550
You're using smtp.homechoice.co.uk as the SMTP server on all your account now? Even the non Homechoice ones?

I only ask because Wannado/Freeserve have a system in place which gets around this and redirects their customers' outgoing mail through their servers - most ISPs don't do thia and you have to use the correct SMTP server.
M_at is offline   Reply With Quote
Old 04-03-2005, 20:31
johnnyrocker
Forum Member
 
Join Date: Jan 2005
Posts: 340
how have you got outlooks connection configured it should be for lan and not phone line which it might be?


johnny.
johnnyrocker is offline   Reply With Quote
Old 06-03-2005, 12:11
stevejagdhar
Forum Member
 
Join Date: Nov 2004
Posts: 14
I had the same problem and thought it was to do with not having a HC email account. All I did was change the Outgoing Mail server to smtp.homechoice.co.uk, as mentioned above and it worked. Thanks to M_at for pointing that out.
stevejagdhar is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 23:32.