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Shared plans on EE - has anyone done it?


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Old 24-06-2014, 09:09
exterra
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Join Date: Oct 2012
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Hi all,

Looking to move to EE and am interested in their sharer plans but can’t seem to get a straight answer out of their sales people of what it will cost.

I’m looking to have 3 devices on the account:

2 x phones – both on sim only
1 x mobile broadband sim with 20Gb a month to be plugged into a Huawei LTE router

There are some references on line to devices sharing data for a small extra fee, but I can’t find the actual costs on the EE website as it only gives costs for shared plans with new phones.

Has anyone had any luck setting up a shared plan and what savings if any did you secure over taking out multiple individual contracts?
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Old 24-06-2014, 09:11
TheBigM
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Sharer is only for phone plans I think, separate to mobile broadband.
It's also not just sharing the data component but sharing the entire phone plan?
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Old 24-06-2014, 11:41
myromeo
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You can not have two sim only plans on a shared plan. I recently rang up to ask about this very setup and was told very clearly that the primary device MUST be a phone plan (as in with a phone from EE).

You can add a data sim for use in a tablet or usb dongle to your phone plan for about £5 a month so its possible you could use that in your LTE router.

My wife and I both have fairly new handsets and I am on EE4G whilst she is on t-mobile 3G. I wanted to simply add her to my plan as a shared sim (EE would get £4 a month more out of me) but I was told you can not do that as my plan is not a phone plan. Quite annoying and a little silly that they don't want to take my money!
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Old 27-06-2014, 13:42
dabotsonline
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You can not have two sim only plans on a shared plan. I recently rang up to ask about this very setup and was told very clearly that the primary device MUST be a phone plan (as in with a phone from EE).

You can add a data sim for use in a tablet or usb dongle to your phone plan for about £5 a month so its possible you could use that in your LTE router.

My wife and I both have fairly new handsets and I am on EE4G whilst she is on t-mobile 3G. I wanted to simply add her to my plan as a shared sim (EE would get £4 a month more out of me) but I was told you can not do that as my plan is not a phone plan. Quite annoying and a little silly that they don't want to take my money!
Does EE 4G voice/text/data SIM-only support double-speed 4G or is that only an option on a 'phone plan'? If it is supported, will it still be supported when it is a sharer SIM with a primary device 'phone plan' or will the SIM then be limited to single-speed 4G? Are these things listed on the T&Cs on the website, or only the internally-facing T&Cs accessible to in-store or telesales colleagues?
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Old 27-06-2014, 15:23
myromeo
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The website T&C's are mega confusing and hard to find. What I have worked out tho:

4G sim only is normal speed EXCEPT the 4gb £22.99 (currently £19.99) sim only plan which does get double speed. I've got double speed on my sim only plan.

The shared sim on a phone plan shares the same allowance as the phone plan be taht single or double speed so if you go for a double speed phone plan and later add a shared sim it will too be double.

To be honest tho unless your downloading stuff which is going to swallow your allowance up or you want the bragging rights I can not tell when I am on single or double speed 4G. Its always faster than 3G and for browsing and streaming the odd video is like being on my home wifi. Even with weak signal the latency is so small things load really quick and buffer/play smoothly.

I wouldn't worry about double speed unless your going massive data allowance for broadband. on a phone its really a nice to have at best
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Old 27-06-2014, 20:24
dabotsonline
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4G sim only is normal speed EXCEPT the 4gb £22.99 (currently £19.99) sim only plan which does get double speed. I've got double speed on my sim only plan.
Cheers mate. I've seen that confirmed in the EE brochure.

Originally Posted by 'Fill Up Your Car With The Internet' EE Brochure
Issue 21 - p31

EE DATA (including mobile broadband): Plans with a monthly data allowance of 3GB or less offer speeds of up to 30Mb/s. Plans with an allowance of 4GB or more offer 4GEE speeds over 30Mb/s where double speed 4GEE is available.
That T&C refers to Data only SIM cards.

The tariffs are for phone.

Only 4GEE EXTRA tariffs support double speed 4G over 30Mbps.
http://forums.digitalspy.co.uk/showp...&postcount=830

The shared sim on a phone plan shares the same allowance as the phone plan be taht single or double speed so if you go for a double speed phone plan and later add a shared sim it will too be double.
I've heard conflicting reports here from different EE colleagues. One has agreed with you, myromeo, that a £12 Phone SIM 'Sharer' attached to a 4GEE EXTRA 'Phone Plan' 'Leader' will operate at double speed, whereas a different colleague has said that all Phone SIM Sharers (I didn't enquire about Data SIM Sharers) will operate at single speed and only the Leader will operate at double speed.

I know it's not important to you, myromeo, but I like to have clarity! jabbamk1 or anyone else, can you shed any light? (and possibly link to the appropriate T&C, even if it is tucked away somewhere?)
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Old 28-06-2014, 07:32
natbike
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I was interested in whether the sharer would get the international roaming. It took 3 weeks of trying to get three answers that were the same - the answer was no.

Yes, the primary must be a phone plan, but don't assume the sharer has any extra features.

EE need to clarify their offering, at least for their own staff know, ideally so I can discover it on my own from their website.

They are a complete mess in this regard.
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