|
||||||||
BT Outage |
![]() |
|
|
Thread Tools | Search this Thread |
|
|
#26 |
|
Forum Member
Join Date: Oct 2004
Posts: 14,637
|
Quote:
He does realise how compensation works right? He might be owed £10 max.
|
|
|
|
|
Please sign in or register to remove this advertisement.
|
|
|
#27 |
|
Forum Member
Join Date: Jan 2007
Posts: 585
|
I can remember a similar issue last year that took BT internet down for a few hours. However, as an Infinity user since 2012, I've been delighted with their product.
|
|
|
|
|
|
#28 |
|
Forum Member
Join Date: Jul 2003
Posts: 34,226
|
twitter still works one minute and then not a few minutes later. I imagine this is BT because if its my browser, add ons or settings theya re not changing? No point in phoning BT as India will have me unscrewing the faceplate........Odd its one site only all day, it works on firefox and one poster above said he couldn't get twitter on chrome but could on IE....looks a pretty odd error if its random but the effect varies by browser?
|
|
|
|
|
|
#29 |
|
Forum Member
Join Date: Nov 2003
Location: North London
Posts: 1,772
|
I'm still getting issues this evening. Speeds of 0.2Mb. Its extremely difficult to load web pages, even using Google DNS.
Why is it so difficult for these ISP's to introduce reliable infrastructure that doesn't break down all the time? |
|
|
|
|
|
#30 |
|
Forum Member
Join Date: Jul 2003
Posts: 34,226
|
Quote:
I'm still getting issues this evening. Speeds of 0.2Mb. Its extremely difficult to load web pages, even using Google DNS.
Why is it so difficult for these ISP's to introduce reliable infrastructure that doesn't break down all the time? |
|
|
|
|
|
#31 |
|
Forum Member
Join Date: Jul 2003
Posts: 34,226
|
Quote:
Why can't they actually know whats going on, or if they do, or say the opposite. too? The twitter not working issue was still there last night after BT declared the problem solved on the morning of the saturday. it seems to be working today. If it wasn't Bt , it must have been twitter and there wasn't a word there either.
|
|
|
|
|
|
#32 |
|
Forum Member
Join Date: Dec 2004
Location: County Durham
Posts: 78,620
|
My router dropped its connection about an hour ago. It came back after about a minute though.
|
|
|
|
|
|
#33 |
|
Forum Member
Join Date: Jun 2002
Location: Scotland, Dunfermline Area
Posts: 10,701
|
The other night my Home Hub 3 went of for 30 seconds or like it did one evening a few weeks ago.
Darren |
|
|
|
|
|
#34 |
|
Forum Member
Join Date: Dec 2004
Location: County Durham
Posts: 78,620
|
My broadband got completely disconnected for a while today. The red 'B' started flashing on the router for quite some time. I don't know whether it's BT's network or if it's the Home Hub 5 that's faulty or if it's just crappy firmware that's the problem. The red 'B' has never flashed since my broadband has been active. I'm actually starting to wonder if I should get another router to replace this one.
|
|
|
|
|
|
#35 |
|
Forum Member
Join Date: Jul 2003
Posts: 34,226
|
Quote:
My broadband got completely disconnected for a while today. The red 'B' started flashing on the router for quite some time. I don't know whether it's BT's network or if it's the Home Hub 5 that's faulty or if it's just crappy firmware that's the problem. The red 'B' has never flashed since my broadband has been active. I'm actually starting to wonder if I should get another router to replace this one.
|
|
|
|
|
|
#36 |
|
Forum Member
Join Date: Apr 2006
Posts: 5,741
|
Quote:
Why is it so difficult for these ISP's to introduce reliable infrastructure that doesn't break down all the time?
|
|
|
|
|
|
#37 |
|
Forum Member
Join Date: Jul 2003
Posts: 34,226
|
Quote:
Because every man and his dog wants internet access for the cost of a packet of Quavers. As a result most of the UK is running on an outdated infrastructure and customer support largely consists of reading scripts and rolling dice to determine the outcome of a ticket.
|
|
|
|
|
|
#38 |
|
Forum Member
Join Date: Oct 2004
Posts: 14,637
|
Quote:
I am paying them a lot of quavers or a 2 MB service thats currently failing as they can't even get their connections into the net working. The current disconnections seem to be on about one in three attempts to open a youtube video. i can't see how anything else but their end not working will disconnect you going to such a large site?
I don't get your last sentence. It's very easy to build a network so that the failure of one piece of equipment can lead to huge problems. You'd hope that BT haven't done it quite that badly. |
|
|
|
|
|
#39 |
|
Forum Member
Join Date: Jul 2013
Location: Sheffield
Posts: 427
|
My "B" keeps going off all together. Then comes back on the other two remain blue. Is this what you mean. I am BT infinity but have a separate white box
|
|
|
|
|
|
#40 |
|
Forum Member
Join Date: Dec 2004
Location: County Durham
Posts: 78,620
|
Quote:
My "B" keeps going off all together. Then comes back on the other two remain blue. Is this what you mean. I am BT infinity but have a separate white box
|
|
|
|
|
|
#41 |
|
Forum Member
Join Date: Sep 2009
Posts: 2,094
|
Quote:
You must have a pure fibre connection. I think only people with pure fibre have the white optical box.
|
|
|
|
|
|
#42 |
|
Forum Member
Join Date: Dec 2004
Location: County Durham
Posts: 78,620
|
Quote:
Not true. People who got their fibre to the cabinet installed before they released the Home Hub 5 (which is an all-in-one box) have them.
http://www.coolwebhome.co.uk/fibre-m...e/IMG_4365.JPG I didn't know there was a white box for DSL connections. |
|
|
|
|
|
#43 |
|
Forum Member
Join Date: Oct 2004
Posts: 14,637
|
Quote:
Well, fair enough. The image in the below link is what I was thinking of.
http://www.coolwebhome.co.uk/fibre-m...e/IMG_4365.JPG I didn't know there was a white box for DSL connections. I guess the other advantage is that as the router will support ADSL and VDSL, switchover can be automatic. |
|
|
|
|
|
#44 |
|
Forum Member
Join Date: Sep 2006
Location: Lost
Posts: 43,320
|
Just had a 2 hour outage. Ended about 5 minutes ago. Peak time as well. I almost went out for a walk
.
|
|
|
|
|
|
#45 |
|
Forum Member
Join Date: Dec 2004
Location: County Durham
Posts: 78,620
|
Blimey! What the hell's going on with BT's network?
|
|
|
|
|
|
#46 |
|
Forum Member
Join Date: Jul 2003
Posts: 34,226
|
Quote:
Blimey! What the hell's going on with BT's network?
|
|
|
|
|
|
#47 |
|
Forum Member
Join Date: Dec 2004
Location: County Durham
Posts: 78,620
|
I would not put up with my internet service being disconnected for 3 months at a time. That's just absolutely ridiculous! BT needs to get this problem sorted out fast! Whatever the problem was here, it must have gotten worse because the 'B' on my router was showing and out of all the times that it's had problems connecting properly, it's never done that before. I checked the properties of the ethernet status when it happened and the IPv4 connectivity showed no connection whatsoever. Something must have completely disconnected or something. You'd think a wealthy company like BT would have the resources to get the best people in to fix this problem.
|
|
|
|
|
|
#48 |
|
Forum Member
Join Date: Sep 2009
Posts: 2,094
|
Quote:
I would not put up with my internet service being disconnected for 3 months at a time. That's just absolutely ridiculous! BT needs to get this problem sorted out fast! Whatever the problem was here, it must have gotten worse because the 'B' on my router was showing and out of all the times that it's had problems connecting properly, it's never done that before. I checked the properties of the ethernet status when it happened and the IPv4 connectivity showed no connection whatsoever. Something must have completely disconnected or something. You'd think a wealthy company like BT would have the resources to get the best people in to fix this problem.
Figure out which one it is. If it's the router, phone and get a new one. |
|
|
|
|
|
#49 |
|
Forum Member
Join Date: Sep 2009
Posts: 2,094
|
Quote:
Mine has disconnected and then reconnected 3 times today . it usually goes 3 months without reconnecting. The events log tells me its failing to find some external ip address , which may suggest its their system failing at some key point. It looks basically as if whatever caused their big problem is still lingering, or being fixed slowly.
The short term problem that existed when this thread started is not still affecting you or zx80. You clearly have some other issue. |
|
|
|
|
|
#50 |
|
Forum Member
Join Date: Dec 2004
Location: County Durham
Posts: 78,620
|
Quote:
So it's a problem local to you them. Either your computer's got a problem or the router is faulty/needs reset.
Figure out which one it is. If it's the router, phone and get a new one. |
|
|
|
![]() |
|
All times are GMT. The time now is 10:55.




.