Originally Posted by zx50:
“I would not put up with my internet service being disconnected for 3 months at a time. That's just absolutely ridiculous! BT needs to get this problem sorted out fast! Whatever the problem was here, it must have gotten worse because the 'B' on my router was showing and out of all the times that it's had problems connecting properly, it's never done that before. I checked the properties of the ethernet status when it happened and the IPv4 connectivity showed no connection whatsoever. Something must have completely disconnected or something. You'd think a wealthy company like BT would have the resources to get the best people in to fix this problem.”
Sorry thats ambigously written. It being staying on the same connection (same speed)
without a problem for 3 months at a time for the last year or so. Its only been disconnecting when there's been nearby lightning, or a BT man with a screwdriver seen in the neighbourhood.
For the last few days its been disconnecting multiple times a day. Many of these have been when its tried to reach youtube . It either disconnects completely, flashes up a your homehub isn't connecting message, and then reconnects straight away , or freezes, or ,with embedded videos, it freezes and presents a blank box or a box saying your homehub is disconnected where the youtube picture should be while the rest of the page still shows . The events log says its disconnecting and can't reach some external ip address. its looks like its either the hub, the exchange , or their downstream connections to youtube. It doesn't do it every youtube, and it does it on both IE and FF, so it doesn't seem to be my computers end.
When BT had the big problem twitter, and only twitter, was doing something similar. it worked and then it didn't - there were no disconnections with twitter, but it was freezing then too on just that site. i suspect this is related - but probably no one in BT India will know if it is.