[smiler52]

hi all i joined three on a sim only deal monday and the sim card came today put it in my phone it came on for maybe 30seconds then come up no service i did check the coverage checker before i ordered and it said i could get indoor and outdoor signal i have been out the back as well and can not get any there only place around my home i can get a signal is a upstairs bedroom i feel the site has misled me and had i known i would not get a signal i would not have taken it out is there anything i can do I’m not happy with them

[Sphinxy1]

This should fix all of your signal issues getting one of these:

http://goo.gl/zbZiso

[finbaar]

This thread shows the value of actually testing a networks signal yourself. I am amazed that people do not do this.

Anyway Three are starting to offer calls over wifi. There is a thread on here about it

[d123]

Quote:

Originally Posted by smiler52

hi all i joined three on a sim only deal monday and the sim card came today put it in my phone it came on for maybe 30seconds then come up no service i did check the coverage checker before i ordered and it said i could get indoor and outdoor signal i have been out the back as well and can not get any there only place around my home i can get a signal is a upstairs bedroom i feel the site has misled me and had i known i would not get a signal i would not have taken it out is there anything i can do I’m not happy with them

If you walk out your front door do you get a good signal?

The network can't really know what your house is constructed with, it's possible the building is shielding much of the signal. If you signed up on the 12 month sim only, ring them up and ask for a Home Signal box. They work very well.

[Thine Wonk]

Alternatively there's an app coming out in 6 weeks that allows you to make and receive mobile calls and texts via a wifi network if you have wifi at home.

[Zee_Bukhari]

Depends if the OP has a Blackberry or a Windows Phone as there is no mention of the app for these platforms. Best bet is the home signal box, they work pretty well, I have 2, a black one and a white one, the white one works better.

[Icaraa]

Quote:

Originally Posted by smiler52

hi all i joined three on a sim only deal monday and the sim card came today put it in my phone it came on for maybe 30seconds then come up no service i did check the coverage checker before i ordered and it said i could get indoor and outdoor signal i have been out the back as well and can not get any there only place around my home i can get a signal is a upstairs bedroom i feel the site has misled me and had i known i would not get a signal i would not have taken it out is there anything i can do I’m not happy with them

Just ring them then. I can't see them wanting to let you go to another provider so they'll probably send you a home signal box which uses your broadband to make a mobile transmitter for your house.

[smiler52]

hi all just spoken to them they have said they are going to send a home signal box out