Upgrades

jioscar · 06-07-2014, 13:38

My contract is up on the 2nd August with T-Mobile/EE do they get in touch with me for upgrade or do I have to contact them thanks

MGS4SnakeRulez · 06-07-2014, 16:19

As far as I know you have to contact them or your contract continues on a monthly rolling bases

Lidtop2013 · 06-07-2014, 16:38

They should remind you somehow whether it be by text/email or call. I can't remember as normally I check the date and upgrade early before the date(think it's something like 2/3 weeks before you can upgrade).

If your unsure just ring them and say when is the earliest I can upgrade, then they'll give you an exact date, ring on that date to upgrade, job done.

Also worth noting, if your happy with your current phone you could instead of accepting a new handset, ask them if you can lower the monthly bill but keep the same mins/texts/data. I did that with Three once, ok it was only something like £3-4 less per month but it adds up abit over 2 years.

06-07-2014, 13:38	#1
jioscar Forum Member Join Date: Nov 2010 Posts: 1,397	Upgrades My contract is up on the 2nd August with T-Mobile/EE do they get in touch with me for upgrade or do I have to contact them thanks

06-07-2014, 16:19	#2
MGS4SnakeRulez Forum Member Join Date: Jun 2008 Posts: 16,705	As far as I know you have to contact them or your contract continues on a monthly rolling bases

06-07-2014, 16:38	#3
Lidtop2013 Forum Member Join Date: Jan 2013 Location: West Midlands Posts: 2,450	They should remind you somehow whether it be by text/email or call. I can't remember as normally I check the date and upgrade early before the date(think it's something like 2/3 weeks before you can upgrade). If your unsure just ring them and say when is the earliest I can upgrade, then they'll give you an exact date, ring on that date to upgrade, job done. Also worth noting, if your happy with your current phone you could instead of accepting a new handset, ask them if you can lower the monthly bill but keep the same mins/texts/data. I did that with Three once, ok it was only something like £3-4 less per month but it adds up abit over 2 years.

DS Forums

Upgrades