Customer service seemed ok when i just visited store. issue with an s4 and they took in in under warranty for fix, given that it was 15 months old.
Only two issues for me, one they initially asked for proof of purchase which as I explained is not necessary as the phone is within the 2 years warranty, which they accepted so no big deal. however slightly more concerning it has gone to CPW for repair
, no idea what they are like. Only the sim reader so not a big concern either.
Fix within 48 hours so all in all 7 or 8 out of 10 I say.
Only two issues for me, one they initially asked for proof of purchase which as I explained is not necessary as the phone is within the 2 years warranty, which they accepted so no big deal. however slightly more concerning it has gone to CPW for repair
, no idea what they are like. Only the sim reader so not a big concern either.Fix within 48 hours so all in all 7 or 8 out of 10 I say.



