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Ipad 2 won't connect to itunes or charge


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Old 17-07-2014, 12:21
dazpot
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Join Date: Aug 2006
Location: Newcastle upon Tyne
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I have just got the new ios update on my ipad 2 and now it will NOT connect to itunes or charge through my usb 3?

Do anyone know how I can fix this?

Thank's in advance Darren
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Old 17-07-2014, 12:30
grumpyoldbat
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1. Switch it off fully and switch it back on again
2. Try a different charging cable, make sure its an original Apple cable.
3. Try a different computer/wall socket plug to narrow down the fault
4. If all of those fail to get any connection, go to an Apple store/call Apple support.

If you go to the store, you should book a Genius appointment in advance in case they're busy and can't see you without an appointment.
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Old 17-07-2014, 16:08
Rodney McKay
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I have just got the new ios update on my ipad 2 and now it will NOT connect to itunes or charge through my usb 3?

Do anyone know how I can fix this?

Thank's in advance Darren
If nothing else works do a full wipe and then restore when it all fires up again.
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Old 26-07-2014, 11:07
dazpot
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I've done all the resets and cable etc and it still won't charge
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