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TV warranty? |
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#1 |
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Forum Member
Join Date: Sep 2008
Posts: 9,554
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TV warranty?
When I got my TV from curry's I got a warranty which is 9.50 a month. I'm just wondering if its worth it since I get 12 month anyway. Have read a lot of bad reviews of know how who I think is where it comes from. Is there anyone out there who has had positive experience with them?
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#2 |
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Forum Member
Join Date: Apr 2006
Location: North Derbyshire
Posts: 41,794
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Quote:
When I got my TV from curry's I got a warranty which is 9.50 a month. I'm just wondering if its worth it since I get 12 month anyway. Have read a lot of bad reviews of know how who I think is where it comes from. Is there anyone out there who has had positive experience with them?
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#3 |
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Forum Member
Join Date: Feb 2004
Posts: 3,599
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I know it is too late now but if you had got it from John Lewis you would have 5yr, even Aldi do 3yr.
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#4 |
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Forum Member
Join Date: Sep 2008
Posts: 9,554
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Want to cancel it but without having to phone. anyone that's done it knows you're on about 1hr listening to them tell you how much of a mistake it would be not to have cover and how expensive it would be to fix.
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#5 |
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Forum Member
Join Date: Mar 2004
Posts: 1,905
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Quote:
Extended warranties from Currys are notoriously poor value, they try hard to sell them to you because they make a LOT of profit from it.
Last time I looked Currys warranties were pretty much the same price as the "independent" alternatives from the likes of D&G. At least DSG's warranties are insurance backed so if they go out of business the warranty is still valid - unlike those of Richer Sounds which aren't insurance backed and therefore leave customers exposed if the company goes under. Whether the £90 paid by the OP is good value or not probably depends on a few factors - which we don't know - how long this is for, what set it is for etc. If it gives 5 years cover on a £ 1000 tv - I'd argue it's probably pretty good value. If it's against a £ 100 set then less so. |
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#6 |
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Forum Member
Join Date: Apr 2006
Location: North Derbyshire
Posts: 41,794
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Quote:
Apart from John Lewis - who offer 5 years as standard - would you care to qualify that statement?
![]() When you'll see your comment makes no sense ![]() Quote:
Last time I looked Currys warranties were pretty much the same price as the "independent" alternatives from the likes of D&G. Quote:
At least DSG's warranties are insurance backed so if they go out of business the warranty is still valid - unlike those of Richer Sounds which aren't insurance backed and therefore leave customers exposed if the company goes under. ![]() However, in DSG's favour, at least they have service facilities, which neither JL or RS do. Quote:
Whether the £90 paid by the OP is good value or not probably depends on a few factors - which we don't know - how long this is for, what set it is for etc. If it gives 5 years cover on a £ 1000 tv - I'd argue it's probably pretty good value. If it's against a £ 100 set then less so. |
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#7 |
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Forum Member
Join Date: Sep 2008
Posts: 9,554
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Quote:
Apart from John Lewis - who offer 5 years as standard - would you care to qualify that statement?
Last time I looked Currys warranties were pretty much the same price as the "independent" alternatives from the likes of D&G. At least DSG's warranties are insurance backed so if they go out of business the warranty is still valid - unlike those of Richer Sounds which aren't insurance backed and therefore leave customers exposed if the company goes under. Whether the £90 paid by the OP is good value or not probably depends on a few factors - which we don't know - how long this is for, what set it is for etc. If it gives 5 years cover on a £ 1000 tv - I'd argue it's probably pretty good value. If it's against a £ 100 set then less so. |
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#8 |
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Forum Member
Join Date: May 2009
Posts: 3,196
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You have 45 days to cancel an extended warranty (Care Plan)
http://www.adviceguide.org.uk/wales/...ical_goods.htm These are Currys Care Plan FAQs http://www.currys.co.uk/gbuk/care-pl...ial.html#tab-1 |
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#9 |
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Forum Member
Join Date: Sep 2008
Posts: 9,554
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Quote:
You have 45 days to cancel an extended warranty (Care Plan)
http://www.adviceguide.org.uk/wales/...ical_goods.htm These are Currys Care Plan FAQs http://www.currys.co.uk/gbuk/care-pl...ial.html#tab-1 |
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#10 |
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Forum Member
Join Date: Mar 2004
Posts: 1,905
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Quote:
I suggest you try actually READING the post you quoted
![]() When you'll see your comment makes no sense ![]() Furthermore, although the web has changed things a bit, John Lewis operate out of fewer than 100 stores, so don't really have "national" coverage. Quote:
I was under the impression that they were more expensive?, but I can't say I've compared them for a number of years.
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Be careful, you get attacked here if you ever mention that
![]() Quote:
However, in DSG's favour, at least they have service facilities, which neither JL or RS do.
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Presumably (from the way he said it), it's ongoing until you cancel it?.
In terms of whether it's worth it given the additional facts, depends on your view of risk. If the warranty covers accidental damage and you have kids running around or using a WII with the set, then I'd say it might well be worth it..... particularly as it doesn't then mean trying to claim on your house insurance and taking a premium hike the following year. |
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#11 |
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Forum Member
Join Date: Apr 2006
Location: North Derbyshire
Posts: 41,794
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Quote:
Its 9.50 a month or 224 for 3 years or 324 for 5. TV is Sony w905. 55".
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#12 |
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Forum Member
Join Date: May 2009
Posts: 3,196
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Quote:
Got warranty in April when got tv. The sales guy did say I can cancel at any time.
This is from the T&Cs http://postimg.org/image/5ym54dkfx/ The site won't let me copy and paste |
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#13 |
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Join Date: Sep 2008
Posts: 9,554
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Quote:
In terms of whether it's worth it given the additional facts, depends on your view of risk. If the warranty covers accidental damage and you have kids running around or using a WII with the set, then I'd say it might well be worth it..... particularly as it doesn't then mean trying to claim on your house insurance and taking a premium hike the following year. |
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#14 |
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Forum Member
Join Date: Sep 2004
Posts: 14,718
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Quote:
However, in DSG's favour, at least they have service facilities, which neither JL or RS do.
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#15 |
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Forum Member
Join Date: Mar 2004
Posts: 1,905
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Quote:
What do JL and RS do with a faulty TV that's beyond the age of an obvious replacement?
Problem tends to start when there are delays in getting parts or the set needs to be written off because it costs too much to repair / parts no longer available. |
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#16 |
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Forum Member
Join Date: Dec 2005
Location: Kent
Posts: 8,955
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You'd probably be better off putting that £9.50 a month into a savings account.
Obviously it's a risk to take after the initial warranty period has ended, but in most cases (well at least in my experience) a new TV should last at the least 5 years if not a lot more which in that time you've saved up enough to buy a new one if necessary. |
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#17 |
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Forum Member
Join Date: Apr 2006
Location: North Derbyshire
Posts: 41,794
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Quote:
All their repairs are outsourced - as do Argos. There are various 'service' companies that do the work.
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#18 |
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Inactive Member
Join Date: Mar 2011
Posts: 6,487
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Quote:
You'd probably be better off putting that £9.50 a month into a savings account.
Obviously it's a risk to take after the initial warranty period has ended, but in most cases (well at least in my experience) a new TV should last at the least 5 years if not a lot more which in that time you've saved up enough to buy a new one if necessary. I don't remember the last time I had an extended warranty on something I actually had to claim on -- IME electrical items either fail quickly, or they die of old age -- at which point they're usually obsolete anyway. There have, however, been two occasions in the last 10 years or so when something has failed after the warranty period is over (but under 3 years old), where I have contacted the manufacturer and they've offered to repair or replace anyway. Sandisk (a division of Sony -- MP3 player) and Toshiba (DVD recorder). I also managed to get a full refund from Tesco for a fryer with a glass panel that cracked at 18 months old, by throwing the SOGA and Trading Standards at them... but I think they realised they were on a hiding to nothing with that one. |
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#19 |
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Guest
Join Date: Feb 2008
Posts: 8,103
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Quote:
Both seem to use local facilities, some which are quite small, it's not like they use a nationally based group or anything. You hear bad stories about both, but particularly with RS, who keep a VERY strict control of how much they will pay (but I won't say any more, due to the usual pro-RS attackers
).RS use Genserve for all Onkyo repairs and servicing, they are the only authorised service center for Onkyo in the UK. It's also not unheard of that they will use authorised Denon/Pioneer/Optoma service centers. Don't let the above fudge you view that an extended warranty that is not manufacture based is a poor mans alternative.
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#20 |
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Inactive Member
Join Date: Mar 2011
Posts: 6,487
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Quote:
Don't let the above fudge you view that an extended warranty that is not manufacture based is a poor mans alternative.
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#21 |
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Forum Member
Join Date: Jul 2008
Location: West Yorks
Posts: 6,180
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Quote:
Sandisk (a division of Sony -- MP3 player)
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#22 |
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Forum Member
Join Date: Aug 2008
Posts: 3,680
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I'd never buy a TV from Currys ever again.
Last TV I bought from them developed a fault after 7 months, TV kept going into standby after a few minutes. I returned it to them to be repaired. After 3 weeks I got the TV back with a repair notice claiming fault fixed, anyway to cut a long story short it was exactly the same as it was before with the fault. |
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#23 |
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Inactive Member
Join Date: Mar 2011
Posts: 6,487
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Quote:
I'd never buy a TV from Currys ever again.
Last TV I bought from them developed a fault after 7 months, TV kept going into standby after a few minutes. I returned it to them to be repaired. After 3 weeks I got the TV back with a repair notice claiming fault fixed, anyway to cut a long story short it was exactly the same as it was before with the fault. You pay monkeys £7.50 an hour, this is what you get. Monkey replaces part, does the minimum possible testing, clears item as fixed. Usually with screws missing and parts not correctly reassembled for good measure. Most of the independents are no better. I had an amplifier several years ago which had what I believed to be a dry solder joint somewhere on the fascia board that meant that the display would go dark intermittently. I'd worked out that if I shoved a bit of card in a strategic point, the display became more reliable, but as I had not been able to find the problem (and the amp was worth quite a bit), I'd give a local repair company a go. Comes back a week later with, you guessed it, a bit of card shoved in the same place I'd put one in as a temporary 'fix'. £65 lighter. Waste of space, most repair 'technicians'. |
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#24 |
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Forum Member
Join Date: Sep 2008
Posts: 9,554
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If my tv becomes faulty what's to stop me getting a warranty then after a month or however long you have to wait and ring up about my tv. They wouldn't know how long its been faulty.
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#25 |
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Forum Member
Join Date: Nov 2007
Posts: 72
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My brother once bought a £45 portable TV from Tempo (remember them?) and they tried to sell him an extended warranty costing £30
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