Where is my Kitkat?

James_Monnelly · 23-07-2014, 18:14

Anyone know why this is? My friend and I both have Samsung S4 on same carrier (Jersey Telecoms). His has been updated to Kitkat months ago, mine however has not and I have checked for a manual update. Not the end of the world but it does confuse me.

Ultraman1966 · 23-07-2014, 19:27

Quote:

Originally Posted by James_Monnelly

Anyone know why this is? My friend and I both have Samsung S4 on same carrier (Jersey Telecoms). His has been updated to Kitkat months ago, mine however has not and I have checked for a manual update. Not the end of the world but it does confuse me.

Although I hate the software Kies, install it on your desktop and connect your phone. See if it can detect which firmware version you're using and it should tell you an update is available. For the record, in the UK the networks normally do their own ROMs but I'm not so sure that Jersey do that.

gashead · 24-07-2014, 15:17

Quote:

Originally Posted by James_Monnelly

Anyone know why this is? My friend and I both have Samsung S4 on same carrier (Jersey Telecoms). His has been updated to Kitkat months ago, mine however has not and I have checked for a manual update. Not the end of the world but it does confuse me.

Do you have an SD card in it? I had the same issue, whereby my S4 should have updated to KitKat weeks earlier, but even a manual update check returned 'No Updates'. It wasn't rooted and my network was rolling it out, so I couldn't see the problem. Turned out that for some reason, the SD card was preventing it updating. As soon as I took it out and checked for updates, it detected and installed the KK update immediately.

James_Monnelly · 24-07-2014, 19:09

Quote:

Originally Posted by gashead

Do you have an SD card in it? I had the same issue, whereby my S4 should have updated to KitKat weeks earlier, but even a manual update check returned 'No Updates'. It wasn't rooted and my network was rolling it out, so I couldn't see the problem. Turned out that for some reason, the SD card was preventing it updating. As soon as I took it out and checked for updates, it detected and installed the KK update immediately.

Thanks I don't have a card in, might check with JT, although they are terrible operator!

23-07-2014, 18:14	#1
James_Monnelly Forum Member Join Date: Sep 2012 Location: Jersey, Channel Islands Posts: 876	Where is my Kitkat? Anyone know why this is? My friend and I both have Samsung S4 on same carrier (Jersey Telecoms). His has been updated to Kitkat months ago, mine however has not and I have checked for a manual update. Not the end of the world but it does confuse me.

23-07-2014, 19:27	#2
Ultraman1966 Forum Member Join Date: Mar 2012 Posts: 263	Quote: Originally Posted by James_Monnelly Anyone know why this is? My friend and I both have Samsung S4 on same carrier (Jersey Telecoms). His has been updated to Kitkat months ago, mine however has not and I have checked for a manual update. Not the end of the world but it does confuse me. Although I hate the software Kies, install it on your desktop and connect your phone. See if it can detect which firmware version you're using and it should tell you an update is available. For the record, in the UK the networks normally do their own ROMs but I'm not so sure that Jersey do that.

24-07-2014, 15:17	#3
gashead Forum Member Join Date: Aug 2004 Location: Bristol Posts: 9,439	Quote: Originally Posted by James_Monnelly Anyone know why this is? My friend and I both have Samsung S4 on same carrier (Jersey Telecoms). His has been updated to Kitkat months ago, mine however has not and I have checked for a manual update. Not the end of the world but it does confuse me. Do you have an SD card in it? I had the same issue, whereby my S4 should have updated to KitKat weeks earlier, but even a manual update check returned 'No Updates'. It wasn't rooted and my network was rolling it out, so I couldn't see the problem. Turned out that for some reason, the SD card was preventing it updating. As soon as I took it out and checked for updates, it detected and installed the KK update immediately.

24-07-2014, 19:09	#4
James_Monnelly Forum Member Join Date: Sep 2012 Location: Jersey, Channel Islands Posts: 876	Quote: Originally Posted by gashead Do you have an SD card in it? I had the same issue, whereby my S4 should have updated to KitKat weeks earlier, but even a manual update check returned 'No Updates'. It wasn't rooted and my network was rolling it out, so I couldn't see the problem. Turned out that for some reason, the SD card was preventing it updating. As soon as I took it out and checked for updates, it detected and installed the KK update immediately. Thanks I don't have a card in, might check with JT, although they are terrible operator!

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Where is my Kitkat?