Originally Posted by MadBetty:
“Tesco do this all the time. My husband sometimes buys the lunch meal deal and takes the fanta that is included in the £3 meal deal only the store cleverly places the fanta zero right beside the normal fanta and he has grabbed the zero in error being in a hurry and wondered why the meal deal came to more than £3 at the checkout. The fanta zero is not in the meal deal and I wonder how many people have thought 'sod it, not going all the way back there for the other one' and paid the extra money? not my husband of course, he will leave the lot at the checkout and walk out, but its a ploy tesco use and it works.”
Ahh thank you! I must admit, I was beginning to think I'd imagined reading about and experiencing it in Tesco myself.
Originally Posted by Talizman:
“That's what I was talking about, not the examples you've linked to. To be honest I'd be very surprised if you found anything about it. Deliberately putting labels on the wrong items indicates a very specific type of dishonesty, one I'd be very surprised to hear of in British shops.”
Well, your post wasn't specific to my particular point - you seemed to imply that supermarkets never get it wrong deliberately, when they patently do. In fact, my last post in response to you originally started with "Blimey, do you work for a supermarket, or something?" I changed it, but the point is you do seem rather defensive of supermarkets.
Anyway, no, you're right, I can't find a specific 'news' story about shelving pricing in amongst all the other mis-pricing articles, so it must have all been anecdotal. During my various searches since last night, I found many, many results where people were complaining that the price at the till didn't match what was on the shelf sticker. Quite a few of those results also went on to say, for example, "I got my money back after complaining, but three days later it's still the same." One of these 'complainers' was told "Oh, the shelf stacker ran out of room, so he just put them there for the time being, sorry about that," and they were still there several days later.
If all of the examples are simple inefficiency, then supermarkets aren't being run very well. And we can't vote with our feet, and supermarkets know it, because they all do mis-pricing in one way or another, whether deliberately or not. It's up to us customers to be more vigilant and prepared to take the time to get the right result, but I do think there are customers out there who either don't have the capacity/ability to do so, or the time. The vulnerable get the crappy end of it, again.
Originally Posted by
silversox:
“I've found that most of the BOGOF items have gone and the shelf is empty.
”
That's annoying as hell, yes.