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Sony Smart TVs & BBC iPlayer
huxley1
07-08-2014
I've just opened the iPlayer app on my Sony Bravia KDL-40CX523 TV and am faced with a message stating this version of iPlayer is being discontinued in September.

Anyone seeing this on other Sony TVs, or other smart TVs?
Nigel Goodwin
07-08-2014
Not heard anything about it?, is your software the latest version?

http://www.sony.co.uk/support/en/con...ua/KDL-40CX523
huxley1
07-08-2014
Yes, I have that update.

BBC or Sony didn't mention it when discussing another problem last week.
mac2708
07-08-2014
Also posted and receiving replies here
http://forums.digitalspy.co.uk/showt...944&highlight=

Probably best if the threads were merged
huxley1
08-08-2014
I thought it might be useful for people looking under TV categories rather than services.
anthony david
08-08-2014
I just tried iPlayer on a Sony 40HX753 and it didn't load although other services did. I did a "refresh internet content" and all is now well, (possibly just a coincidence of course), so I suggest you try that. You may also get some extra services/apps as well.

Just noticed that there is information about this on the a516 website.
Dan Sette
08-08-2014
Could it be related to this:-

Back in March, we started rolling out a new version of BBC iPlayer: designed for a multiscreen world, so the experience is consistent, but optimised across PC, tablet, mobile and TV devices. We’ve had some great feedback so far, but lots of you have been asking when new BBC iPlayer will be coming to the devices you have. So today, I can update you on the roll-out on Connected TVs.

As I outlined in my previous post, over time, we are looking to migrate the majority of all existing devices to the new version. However, with BBC iPlayer now available on over 1,200 devices, this is a major task and will take a bit of time. Today, I am happy to announce the next wave of devices is ready to go.

These include (by device):

TVs:

Bush (2014), Celcus (2014), Cello (2012), Digihome (2014), Finlux (2014), Hitachi (2014), JVC (2014), LG (2014),Linstar (2014), Luxor (2014), Panasonic (2014) Philips (2014), Polariod (2014), Samsung (2010, 2011, 2014), Sharp (2014), Sony (2011, 2014), Toshiba (2012, 2013, 2014), Vestel (2012)

Blu-Ray:

LG (2010, 2011, 2012, 2013, 2014), Panasonic (2013, 2014), Samsung (2011, 2012, 2014), Sony (2012, 2013, 2014), Toshiba (2014)

Set-top boxes:

Bush (2014), Hitachi (2014), LG (2012), Tesco-Technika (2012), Western Digital (2010, 2011, 2012)

These will be rolled out over the coming week.

For full brand and model information, please refer to the BBC iPlayer help pages.

Closure of BBC iPlayer ‘Bigscreen’

The eagle-eyed amongst you will see the list above includes a number of devices that are currently using our ‘Bigscreen’ version of BBC iPlayer - which launched over five years ago and is currently only being used by 0.1% of BBC iPlayer users.

With this in mind, limited resources, and new BBC iPlayer rolled out to over 85% users, we’ve had to make the tough call to retire the ‘Bigscreen’ version. This means that from next month (September 2014) some devices that are using this ‘Bigscreen’ version on some TVs, Blu-Ray devices and PCs connected to TVs will no longer have access to BBC iPlayer. There are lots of other devices that can access BBC iPlayer and for the full list please refer to the BBC iPlayer help pages.

Please note that we have a similar looking service based on MHEG technology for Freesat compatible devices. This is not closing in September.


http://www.bbc.co.uk/blogs/internet/...ted-TVs-update
Hil_Beavan
06-09-2014
Hello! Has anyone managed to update iPlayer on this model? I have followed the links to the BBC iplayer page and they say that the "not supported" message is a mistake - but do we need to do anything (and if so, what?) or will the updated version sort itself out? They say it'll work in September" so I don't know if we are to wait or to take some action.
mac2708
06-09-2014
There's a long thread here about this problem
http://forums.digitalspy.co.uk/showthread.php?t=1994944

I have a KDL-40CX523 which was affected but the new version of iPlayer is now available.
Try going into the menu>Network>Refresh Internet Content
Helmut10
07-09-2014
KDL-24EX320
There is no problem, iPlayer works. My firmware currently is 4.024 which is one behind the latest.

Obviously Refresh the Internet content, and of course a Retune.
misar
07-09-2014
Originally Posted by Helmut10:
“KDL-24EX320
There is no problem, iPlayer works. My firmware currently is 4.024 which is one behind the latest.

Obviously Refresh the Internet content, and of course a Retune.”

No idea about the KDL-24EX320 firmware but the fact you have iPlayer working does not prove anything. The BBC have not yet removed the version in question.
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