Cost of calls to France with Three PAYG

tdenson · 11-08-2014, 20:36

I'm a bit confused. My grandson has the Three £15 top up (unlimited data, texts and 300 minutes). A couple of weeks ago he was in France and used the Three just like home facility quite a bit. Yesterday he made a two minute call to France, not realising that it doesn't work in reverse, but it worked and he doesn't seem to have been charged exorbitantly, however the Three website says £1.02 per minute to France. He doesn't have any credit on the phone other than the top up, and is still showing 287 minutes left. How does this work, does it use the inclusive minutes but use them up at a faster rate ?

johnathome · 11-08-2014, 21:03

Was it a UK mobile he was phoning in France? That wouldn't have cost him anything apart from inclusive minutes.

tdenson · 11-08-2014, 22:00

Quote:

Originally Posted by johnathome

Was it a UK mobile he was phoning in France? That wouldn't have cost him anything apart from inclusive minutes.

Ah, I think it was, that would explain it. Thanks.

MTUK1 · 13-08-2014, 02:05

Quote:

Originally Posted by johnathome

Was it a UK mobile he was phoning in France? That wouldn't have cost him anything apart from inclusive minutes.

It would have cost the person he dialled to receive calls though.

Orbitalzone · 13-08-2014, 07:59

Quote:

Originally Posted by MTUK1

It would have cost the person he dialled to receive calls though.

Unless the recipient in France was also on Three's feel at Home I suppose.

BKM · 13-08-2014, 15:32

Quote:

Originally Posted by tdenson

I'm a bit confused. My grandson has the Three £15 top up (unlimited data, texts and 300 minutes). A couple of weeks ago he was in France and used the Three just like home facility quite a bit. Yesterday he made a two minute call to France, not realising that it doesn't work in reverse, but it worked and he doesn't seem to have been charged exorbitantly, however the Three website says £1.02 per minute to France.

It had not occurred to me (for one) that calls TO Europe from the UK would be so much more than the roaming rate - from any EU country to any other one - of about 18ppm! It used to be the other way round but is, I guess, an unexpected consequence of the attention to roaming costs!

Well worth a reminder!

11-08-2014, 20:36	#1
tdenson Forum Member Join Date: Aug 2005 Posts: 4,214	Cost of calls to France with Three PAYG I'm a bit confused. My grandson has the Three £15 top up (unlimited data, texts and 300 minutes). A couple of weeks ago he was in France and used the Three just like home facility quite a bit. Yesterday he made a two minute call to France, not realising that it doesn't work in reverse, but it worked and he doesn't seem to have been charged exorbitantly, however the Three website says £1.02 per minute to France. He doesn't have any credit on the phone other than the top up, and is still showing 287 minutes left. How does this work, does it use the inclusive minutes but use them up at a faster rate ?

11-08-2014, 21:03	#2
johnathome Forum Member Join Date: Oct 2002 Location: Pompey Posts: 1,068	Was it a UK mobile he was phoning in France? That wouldn't have cost him anything apart from inclusive minutes.

11-08-2014, 22:00	#3
tdenson Forum Member Join Date: Aug 2005 Posts: 4,214	Quote: Originally Posted by johnathome Was it a UK mobile he was phoning in France? That wouldn't have cost him anything apart from inclusive minutes. Ah, I think it was, that would explain it. Thanks.

13-08-2014, 02:05	#4
MTUK1 Inactive Member Join Date: Mar 2003 Location: London, United Kingdom Posts: 19,783	Quote: Originally Posted by johnathome Was it a UK mobile he was phoning in France? That wouldn't have cost him anything apart from inclusive minutes. It would have cost the person he dialled to receive calls though.

13-08-2014, 07:59	#5
Orbitalzone Forum Member Join Date: Oct 2000 Location: Sussex Posts: 12,173	Quote: Originally Posted by MTUK1 It would have cost the person he dialled to receive calls though. Unless the recipient in France was also on Three's feel at Home I suppose.

13-08-2014, 15:32	#6
BKM Forum Member Join Date: Jul 2007 Posts: 6,288	Quote: Originally Posted by tdenson I'm a bit confused. My grandson has the Three £15 top up (unlimited data, texts and 300 minutes). A couple of weeks ago he was in France and used the Three just like home facility quite a bit. Yesterday he made a two minute call to France, not realising that it doesn't work in reverse, but it worked and he doesn't seem to have been charged exorbitantly, however the Three website says £1.02 per minute to France. It had not occurred to me (for one) that calls TO Europe from the UK would be so much more than the roaming rate - from any EU country to any other one - of about 18ppm! It used to be the other way round but is, I guess, an unexpected consequence of the attention to roaming costs! Well worth a reminder!

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Cost of calls to France with Three PAYG