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Outlook app using a mass of data |
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#1 |
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Forum Member
Join Date: Oct 2005
Location: Retford
Posts: 20,464
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Outlook app using a mass of data
Would anyone have any theory of why the Outlook app on Android would constantly sync despite what setting you use for syncig and use 1.29GB in ten days? This bug has me puzzled. Microsoft refuse to acknowledge an issue (they blame the phone) and there are no viruses or malware present which could trigger such data usage.
Any ideas? Thanks in advance. |
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#2 |
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Forum Member
Join Date: Mar 2014
Location: Yorkshire, United Kingdom
Posts: 561
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Quote:
Would anyone have any theory of why the Outlook app on Android would constantly sync despite what setting you use for syncig and use 1.29GB in ten days? This bug has me puzzled. Microsoft refuse to acknowledge an issue (they blame the phone) and there are no viruses or malware present which could trigger such data usage.
Any ideas? Thanks in advance. ![]() It could be down to Android or Outlook. |
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#3 |
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Forum Member
Join Date: May 2013
Posts: 667
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I use exactly the same App on a Chinese Cubot GT-99, I leave my phone on 24/7 and so it constantly syncs day and night, and so far this month it has only used 47mb of data.
Assuming you use the latest version of the App, then it would tend to rule out an App based issue or i'd be seeing similar usage. Have you checked the feedback on the Google play site for the App to see whether any of the recent reviews highlight similar problems to yours? |
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#4 |
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Forum Member
Join Date: Feb 2003
Location: Derby
Posts: 27,593
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Quote:
Would anyone have any theory of why the Outlook app on Android would constantly sync despite what setting you use for syncig and use 1.29GB in ten days? This bug has me puzzled. Microsoft refuse to acknowledge an issue (they blame the phone) and there are no viruses or malware present which could trigger such data usage.
Any ideas? Thanks in advance. |
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#5 |
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Forum Member
Join Date: Jul 2013
Location: Manchester
Posts: 1,114
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If talking about the OWA app for Exchange users, try resetting the app via its settings.
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#6 |
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Forum Member
Join Date: Oct 2005
Location: Retford
Posts: 20,464
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Quote:
Assuming you use the latest version of the App, then it would tend to rule out an App based issue or i'd be seeing similar usage. Have you checked the feedback on the Google play site for the App to see whether any of the recent reviews highlight similar problems to yours?
Quote:
If talking about the OWA app for Exchange users, try resetting the app via its settings.
Its reassuring to see someone else report the same issue, unfortunate that Microsoft dismissed it as a phone issue earlier today. It backs up my assertion that there is a bug somewhere down the line (and a costly one in terms of battery power and cash for those not on AYCE or generous data allowances). |
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