Originally Posted by Chris1973:
“Assuming you use the latest version of the App, then it would tend to rule out an App based issue or i'd be seeing similar usage. Have you checked the feedback on the Google play site for the App to see whether any of the recent reviews highlight similar problems to yours?”
I did look on the Play Store and whatever negative reviews have been posted, it seems to be for the very opposite reasons, no syncing occurring whatsoever!
Originally Posted by Three:
“If talking about the OWA app for Exchange users, try resetting the app via its settings.”
Just the regular Outlook.com app from the Play Store.
Its reassuring to see someone else report the same issue, unfortunate that Microsoft dismissed it as a phone issue earlier today. It backs up my assertion that there is a bug somewhere down the line (and a costly one in terms of battery power and cash for those not on AYCE or generous data allowances).