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Jack_Wilson2 · 16-09-2014, 12:26

I recently 'trolled' EE so to say and asked to see if they had a 'Unlimited 4G' data package knowing that they couldn't offer this.

I was supprised to get this response from the customer service team, what do you make of it?

The conversation went pretty much like this :-

"Hi there, do you do any 4G unlimited deals?"

"I'm sorry but we don't do any unlimited 4G deals, the most we do is a few GB, Why do you want unlimited data"

"I need it for streaming 1080p HD YouTube videos and to watch as many netflix videos as I like"

"Mobile phones wasn't designed for streaming"

And after that I just said ;-

"What's the point in offering amazing speeds on 4GEE with a cap and to not use for streaming and just emails? We are not in the WAP ages"

He then hung up on me ^^

Do you guys think he was rude?

alan1302 · 16-09-2014, 13:17

You 'trolled them' and then ask if they were rude? LOL

They probably just though you were a waste of time and so not worth dealing with and moved on to someone else. They don't have to talk to you if they don't want to.

dslrocks · 16-09-2014, 14:06

He was right to put the phone down on you, after all you were just wasting their time when you knew the answer.

Quote:

I recently 'trolled' EE so to say and asked to see if they had a 'Unlimited 4G' data package knowing that they couldn't offer this.

I don't get the point of doing what you did, what were you expecting as the likely outcome?!?

Sphinxy1 · 16-09-2014, 15:13

Child.

MGS4SnakeRulez · 16-09-2014, 17:54

Was you off school that day?

TheRottweiler · 16-09-2014, 18:03

3 do unlimited data

jabbamk1 · 16-09-2014, 18:13

Did you then call up dominos and ask them why they don't do free unlimited salad?

enapace · 16-09-2014, 18:15

Quote:

Originally Posted by jabbamk1

Did you then call up dominos and ask them why they don't do free unlimited salad?

Because they aren't Pizza Hut lol.

jabbamk1 · 16-09-2014, 18:17

Quote:

Originally Posted by enapace

Because they aren't Pizza Hut lol.

https://www.youtube.com/watch?v=xECU...e_gdata_player

Jack_Wilson2 · 16-09-2014, 18:31

Hey! You don't get anywhere without trying you can only get a 'No' as a answer.

Gigabit · 16-09-2014, 18:34

Thought this would be a wavejock thread but no, I'm disappointed

alan1302 · 16-09-2014, 21:35

Quote:

Originally Posted by Jack_Wilson2

Hey! You don't get anywhere without trying you can only get a 'No' as a answer.

You knew the answer before you phones - obviously you have too much freetime

16-09-2014, 12:26	#1
Jack_Wilson2 Forum Member Join Date: Mar 2014 Location: Yorkshire, United Kingdom Posts: 561	Ee I recently 'trolled' EE so to say and asked to see if they had a 'Unlimited 4G' data package knowing that they couldn't offer this. I was supprised to get this response from the customer service team, what do you make of it? The conversation went pretty much like this :- "Hi there, do you do any 4G unlimited deals?" "I'm sorry but we don't do any unlimited 4G deals, the most we do is a few GB, Why do you want unlimited data" "I need it for streaming 1080p HD YouTube videos and to watch as many netflix videos as I like" "Mobile phones wasn't designed for streaming" And after that I just said ;- "What's the point in offering amazing speeds on 4GEE with a cap and to not use for streaming and just emails? We are not in the WAP ages" He then hung up on me ^^ Do you guys think he was rude?

16-09-2014, 13:17	#2
alan1302 Forum Member Join Date: Jul 2008 Location: West Yorks Posts: 6,180	You 'trolled them' and then ask if they were rude? LOL They probably just though you were a waste of time and so not worth dealing with and moved on to someone else. They don't have to talk to you if they don't want to.

16-09-2014, 14:06	#3
dslrocks Forum Member Join Date: Jun 2002 Location: Between the gutter and stars Posts: 6,825	He was right to put the phone down on you, after all you were just wasting their time when you knew the answer. Quote: I recently 'trolled' EE so to say and asked to see if they had a 'Unlimited 4G' data package knowing that they couldn't offer this. I don't get the point of doing what you did, what were you expecting as the likely outcome?!?

16-09-2014, 15:13	#4
Sphinxy1 Inactive Member Join Date: Feb 2014 Location: Fareham, Hampshire. Posts: 209	Child.

16-09-2014, 17:54	#5
MGS4SnakeRulez Forum Member Join Date: Jun 2008 Posts: 16,705	Was you off school that day?

16-09-2014, 18:03	#6
TheRottweiler Forum Member Join Date: Jan 2010 Posts: 94	3 do unlimited data

16-09-2014, 18:13	#7
jabbamk1 Forum Member Join Date: Jan 2012 Location: London, UK Posts: 8,759	Did you then call up dominos and ask them why they don't do free unlimited salad?

16-09-2014, 18:15	#8
enapace Forum Member Join Date: Mar 2013 Posts: 4,249	Quote: Originally Posted by jabbamk1 Did you then call up dominos and ask them why they don't do free unlimited salad? Because they aren't Pizza Hut lol.

16-09-2014, 18:17	#9
jabbamk1 Forum Member Join Date: Jan 2012 Location: London, UK Posts: 8,759	Quote: Originally Posted by enapace Because they aren't Pizza Hut lol. https://www.youtube.com/watch?v=xECU...e_gdata_player

16-09-2014, 18:31	#10
Jack_Wilson2 Forum Member Join Date: Mar 2014 Location: Yorkshire, United Kingdom Posts: 561	Hey! You don't get anywhere without trying you can only get a 'No' as a answer.

16-09-2014, 18:34	#11
Gigabit Forum Member Join Date: Aug 2014 Location: United Kingdom Posts: 2,887	Thought this would be a wavejock thread but no, I'm disappointed

16-09-2014, 21:35	#12
alan1302 Forum Member Join Date: Jul 2008 Location: West Yorks Posts: 6,180	Quote: Originally Posted by Jack_Wilson2 Hey! You don't get anywhere without trying you can only get a 'No' as a answer. You knew the answer before you phones - obviously you have too much freetime

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