I recently 'trolled' EE so to say and asked to see if they had a 'Unlimited 4G' data package knowing that they couldn't offer this.
I was supprised to get this response from the customer service team, what do you make of it?
The conversation went pretty much like this :-
"Hi there, do you do any 4G unlimited deals?"
"I'm sorry but we don't do any unlimited 4G deals, the most we do is a few GB, Why do you want unlimited data"
"I need it for streaming 1080p HD YouTube videos and to watch as many netflix videos as I like"
"Mobile phones wasn't designed for streaming"
And after that I just said ;-
"What's the point in offering amazing speeds on 4GEE with a cap and to not use for streaming and just emails? We are not in the WAP ages"
He then hung up on me ^^
Do you guys think he was rude?
I was supprised to get this response from the customer service team, what do you make of it?
The conversation went pretty much like this :-
"Hi there, do you do any 4G unlimited deals?"
"I'm sorry but we don't do any unlimited 4G deals, the most we do is a few GB, Why do you want unlimited data"
"I need it for streaming 1080p HD YouTube videos and to watch as many netflix videos as I like"
"Mobile phones wasn't designed for streaming"
And after that I just said ;-
"What's the point in offering amazing speeds on 4GEE with a cap and to not use for streaming and just emails? We are not in the WAP ages"
He then hung up on me ^^
Do you guys think he was rude?