Thanks, but my speed was 73/18 with the ally cable before, The Engineer said they would do it in stages but the first one would prob be done that week, as he knew they needed work, but looks like nothing has been done, yet. and that was about 1 month ago.
My thinking is that when I had my line fault the speed dropped and hasnt returned, so im thinking its at the server end of the line, I want them to unlug me and change ports, that would eliminate any problems on that end, but its trying to persuade those nice indian chaps who keep calling me about my problems , to get it done
When My speed dropped to about 56/10 BT said that the minimum speed they guarantee for my line was 53mbs so I was within that limit.
I just been on the phone to BT again, they said my line speed at the pole outside my house is 42mbs, and the minimum speed they guarantee is 41mbs so im within the limit WTF ?? when did the limit drop 10mbs ??
The guy in India said there was nothing they could do.
Now im worried that if i move ISP my speed will not rise, I came from Fibre 38/10 with Sky to BT