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Emails wont show since update on Samsung tablet


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Old 30-09-2014, 14:19
hansue
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I had a notification of an update on my Samsung Galaxy 10.1 tab 2 tablet. The update went fine but since this I have not been able to access my Hotmail emails. The app is still there but I just get a blank screen with settings in the left hand corner. I have tried syncing but it just goes round and round for ages and nothing happens.

Has anyone got any tips please. At the moment I am having to log into Hotmail via internet explorer but this is not ideal and it doesn't look anything like my old one.

Thanks in anticipation.
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Old 30-09-2014, 15:37
Resonance
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I had a notification of an update on my Samsung Galaxy 10.1 tab 2 tablet. The update went fine but since this I have not been able to access my Hotmail emails. The app is still there but I just get a blank screen with settings in the left hand corner. I have tried syncing but it just goes round and round for ages and nothing happens.

Has anyone got any tips please. At the moment I am having to log into Hotmail via internet explorer but this is not ideal and it doesn't look anything like my old one.

Thanks in anticipation.
Have you tried the stock Android email app? Should have come pre-installed on your tablet. Works pretty well in my experience.

It knows the details for the major email providers, so just add your Hotmail account (email address/password) and you should be good to go.
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Old 30-09-2014, 16:03
hansue
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Have you tried the stock Android email app? Should have come pre-installed on your tablet. Works pretty well in my experience.

It knows the details for the major email providers, so just add your Hotmail account (email address/password) and you should be good to go.
The only email app I have is the one I usually use, its a white envelope with an orange 'and' symbol in the middle of it - you can see Im very technical!!!

This was linked to my Hotmail account but, as I say, all I get now is a white screen. Its obviously to do with this update because it was fine before I did that. Its really annoying.
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Old 30-09-2014, 16:17
Resonance
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The only email app I have is the one I usually use, its a white envelope with an orange 'and' symbol in the middle of it - you can see Im very technical!!!

This was linked to my Hotmail account but, as I say, all I get now is a white screen. Its obviously to do with this update because it was fine before I did that. Its really annoying.
Ah right, sounds like you're already using the stock app then.

Maybe someone can recommend another good email app for android tablets? Or search for email on Google Play and take a look at the reviews for the various apps.
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Old 30-09-2014, 17:16
hansue
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Ah right, sounds like you're already using the stock app then.

Maybe someone can recommend another good email app for android tablets? Or search for email on Google Play and take a look at the reviews for the various apps.
Thanks will try that
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Old 30-09-2014, 21:28
alr837
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The update hasn't affected my tablet on this program, but others have gone a little loopy. Other forums have suggested doing a couple of re-starts and see if that sorts it out, if not doing a factory re-set - that seems to sort out any little bugs from the update
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