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Old 05-12-2014, 20:41
uno
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Jchamier- EE have done extensive testing throughout the UK on both open and captive networks to try and prevent some of the issues T mobile USA had.

The problem with some of the captive networks like in shopping centres is they log you out after a set period of time or if they don't notice data traffic, So EE have made the service to send a few packets of data every 3 mins to keep the connection alive
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Old 05-12-2014, 21:02
Synthetic42
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Jchamier- EE have done extensive testing throughout the UK on both open and captive networks to try and prevent some of the issues T mobile USA had.

The problem with some of the captive networks like in shopping centres is they log you out after a set period of time or if they don't notice data traffic, So EE have made the service to send a few packets of data every 3 mins to keep the connection alive
Keep connections alive like this usually impacts battery quite a bit though, hopefully it'll be an option like the Three app has
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Old 05-12-2014, 21:09
Thine Wonk
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Keep connections alive like this usually impacts battery quite a bit though, hopefully it'll be an option like the Three app has
I worked with the Three team when I was on the beta trial and reported the issue regarding keepalives, all Virgin Media superhubs do a RSET after 10 or 15 minutes on a suspected 'stale' connection, as do a lot of corporate firewalls.

I had messages back and forth with the developers and they were able to add it into the bug track to put the option into the menu, their concerns were over battery life then, that is the reason they chose to default it to off.

The symptoms the user will experience will be the client connected to the server for 10 minutes and calls coming into the app, but after 10 minutes of not being used any new calls will not be able to see the client and will route calls via the macro network or go to voicemail if the phone isn't connected to the phone network. I'm happy that Three put the option in and I think it was a good idea to default it to off.
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Old 05-12-2014, 22:14
uno
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Ah Thine Work that is very about what you have said about 3s app and Virgin media Superhubs as they maybe were one of the providers that have caused delays originally in Wifi calling but they have now rolled out a software patch to hopefully resolve this.

Does it still cause issues on the 3 app in the last 2 weeks ?

I am told EEs system will not send the packets from the handset but the network will send it out instead and is the equivalent to one to 2 letters in a text message so very minimal.
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Old 05-12-2014, 22:29
Thine Wonk
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Ah Thine Work that is very about what you have said about 3s app and Virgin media Superhubs as they maybe were one of the providers that have caused delays originally in Wifi calling but they have now rolled out a software patch to hopefully resolve this.

Does it still cause issues on the 3 app in the last 2 weeks ?

I am told EEs system will not send the packets from the handset but the network will send it out instead and is the equivalent to one to 2 letters in a text message so very minimal.
I haven't tried in the last few weeks, but even if Virgin fix it other corporate firewalls (and those that offer public wifi) still have a habit of doing that.

That is correct, once the handshake has happened and the SIP connection is registered and established the phone just sits and waits for signalling packets telling it that there's an inbound call or text, however it will never receive that if something upstream resets the connection, and neither will the client be notified (and it cannot be by the server because of NAT) so the poor client thinks it's connected when it isn't.

The way it works from the server is if you're enabled for wifi calling it sends the notification packet of the call or text and waits, if it doesn't get anything back within 2 seconds it sends the message or call over the macro network instead.
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Old 05-12-2014, 22:47
The Lord Lucan
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Theres no push in my locale. Decrepit old Orange mast that used to be 3g/2g and is now only 2g here in a suburb of glasgow with 50000 people.
Is it still on....
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Old 05-12-2014, 23:23
jchamier
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all Virgin Media superhubs do a RSET after 10 or 15 minutes on a suspected 'stale' connection
That explains a lot, and probably why my VM friends have all set their hubs to bridge and using a separate router. I wonder if it was Netgear or VM who made this decision.

Interesting on corporate firewalls. I suspect the intent is to reuse NAT sessions / public IPs are limited compared to internal private IPs.
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Old 05-12-2014, 23:50
Aye Up
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You are only 21? (Yes I had to use a calculator to work that out!)

Oh my days.....I honestly thought you were older.....suddenly age 30 looks granddad like.

I am going to have a spot of earl grey now....
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Old 05-12-2014, 23:59
jchamier
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Jchamier- EE have done extensive testing throughout the UK on both open and captive networks to try and prevent some of the issues T mobile USA had.

The problem with some of the captive networks like in shopping centres is they log you out after a set period of time or if they don't notice data traffic, So EE have made the service to send a few packets of data every 3 mins to keep the connection alive
Sounds really good, hope we get to play with it soon
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Old 06-12-2014, 01:49
DevonBloke
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You are only 21? (Yes I had to use a calculator to work that out!)

Oh my days.....I honestly thought you were older.....suddenly age 30 looks granddad like.

I am going to have a spot of earl grey now....
I have to agree. Jabba is a good bloke and posts with a maturity that belies his age.
That's a compliment Jabba, in case you were wondering.
I was 21 in 1989 so I'm gonna need more than Earl Grey! Hahaha
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Old 06-12-2014, 01:51
DevonBloke
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I like this paragraph.....

"With an iPhone 5s or iPhone 5c, if your router loses the Wi-Fi connection, the Wi-Fi call will end. With iPhone 6 and iPhone 6 Plus, your call can switch over to Voice over LTE without interruption if T-Mobile's VoLTE service is available.!"

Good job I got my 6! Mind you, not sure when we might get VoLTE here......... and of course, they actually have to turn on WiFi calling as well......
Gotta be soon hasn't it.
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Old 06-12-2014, 02:30
Aye Up
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I have to agree. Jabba is a good bloke and posts with a maturity that belies his age.
That's a compliment Jabba, in case you were wondering.
I was 21 in 1989 so I'm gonna need more than Earl Grey! Hahaha
Oh you really are testng my numeracy skills this evening!

So you......are....... (counts digits on fingers in place of an abacus)... mature, a grown up even, well at least I know I am amongst good company
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Old 06-12-2014, 10:32
jchamier
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I was 21 in 1989 so I'm gonna need more than Earl Grey! Hahaha
7 years older than me
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Old 06-12-2014, 10:50
Synthetic42
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7 years older than me
This has gone a bit off topic now haha, but I'd have been 2
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Old 06-12-2014, 11:08
moox
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That explains a lot, and probably why my VM friends have all set their hubs to bridge and using a separate router. I wonder if it was Netgear or VM who made this decision.
The superhub has many more issues than that, it's just a POS overall. When I lived in a VM area I put the thing into bridge mode the very day the first firmware that supported it was rolled out to me.

I don't know why VM insist on making people have them - they could easily get some DOCSIS3 cable modems from the usual suppliers and hand these out to people who have no interest in using the VM hardware.

At least BT's fibre network either provides a totally transparent modem (FTTC and FTTP) or you can use your own (FTTC)
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Old 06-12-2014, 11:35
jchamier
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The superhub has many more issues than that, it's just a POS overall. When I lived in a VM area I put the thing into bridge mode the very day the first firmware that supported it was rolled out to me.

I don't know why VM insist on making people have them - they could easily get some DOCSIS3 cable modems from the usual suppliers and hand these out to people who have no interest in using the VM hardware.

At least BT's fibre network either provides a totally transparent modem (FTTC and FTTP) or you can use your own (FTTC)
Its the same reason as all the others, reduce cost for support. Apparently a tiny number of people use modem mode features on VM. Its the same in the USA with Time Warner cable, they provide an "all in one" but it has a modem mode option in a hidden menu (google is your friend).

With the Openreach fibre network it depends on the ISP. BT retail and the homehub 5 is a pain as you have to obtain an FTTC modem (ebay!) and then connect any ethernet router, but the username/password are fairly public. The problem one is Sky as the Sky Hub is an all-in-one with no modem mode either, and the authentication is painful. I gather TalkTalk is easier. None of these (BT,Sky,TalkTalk) have a modem mode.

The other ISPs supplying FTTC tend to still supply the Openreach VDSL modem, but I read that the Openreach cost for supplying these (engineer install) is due to increase, so ISPs will start supplying all-in-one routers as in the ADSL days.

No wonder EE's testing of WiFi calling is taking so long !! So many combinations.

I'm pretty sure there is a lot of "double NAT" as well, as people buy a new router for better WiFi and attach it to their ISP supplied router via the WAN port. Then disable WiFi on the ISP router. Yuck :-/
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Old 06-12-2014, 11:40
moox
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Its the same reason as all the others, reduce cost for support. Apparently a tiny number of people use modem mode features on VM. Its the same in the USA with Time Warner cable, they provide an "all in one" but it has a modem mode option in a hidden menu (google is your friend).

With the Openreach fibre network it depends on the ISP. BT retail and the homehub 5 is a pain as you have to obtain an FTTC modem (ebay!) and then connect any ethernet router, but the username/password are fairly public. The problem one is Sky as the Sky Hub is an all-in-one with no modem mode either, and the authentication is painful. I gather TalkTalk is easier. None of these (BT,Sky,TalkTalk) have a modem mode.

The other ISPs supplying FTTC tend to still supply the Openreach VDSL modem, but I read that the Openreach cost for supplying these (engineer install) is due to increase, so ISPs will start supplying all-in-one routers as in the ADSL days.
The US cable companies will let you use your own modem though, even if they refuse to give you a basic modem themselves. It seems to be the preferred option due to the larger cable ISPs deciding to charge you $10 a month to rent their modem (at least Virgin doesn't try to do this).

VM could at least make it a niche option for those who really don't want a Superhub on the proviso that they can't support it as easily (although the usual stuff like signal strength will be reported in the same way as on a Superhub, as it's part of the DOCSIS standard)

http://mydeviceinfo.comcast.net/ is Comcast's approved list, there's quite a selection

I understand that the only ISP that really makes it an ordeal is Sky - but they've done this since day one even on ADSL, and the only time they've shown some leeway is in accomodating the ex-Be users. I'm not aware of any other ISP that tries to make it impossible

IIRC BT doesn't care about the username/password (anything works, I've read) and TalkTalk has some sort of phone number you can call to get the password read to you. Other, more competent ISPs just give it to you in the welcome email.

You don't have to buy the BT modem on eBay anymore - we're finally starting to see some more third party routers with integrated VDSL modems (Asus/Draytek/TPLink off the top of my head) - and if you're aware of it before its installed, you might even be able to get one off the Openreach tech with a nice cup of tea
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Old 06-12-2014, 11:43
paulker
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Yes, its still on. There is an MBNL mast right beside it which gives me one bar in my house. My phone will flick between 1 bar of 3g from the MBNL mast and 5 bars of 2g from the old Orange mast. 3g on the Orange mast got switched off about a year ago. I used to get loads of dropped calls from it if you remember. I switched to Vodafone after that but I still have a sim only EE as a back up.

Neither the MBNL or Orange mast is 4g at that location. They are both on a shopping centre at the top of a hill. The Orange mast gives the best coverage but its languishing.

There is another MBNL mast near me which is 4g'd but the coverage from it is terrible. Ironically there was a 25m Orange mast near that one too which gave fantastic coverage but that got switched off. Its still there intact however, just off.

If the Orange mast at the shopping centre was upgraded I would have 5 bars 4g/3g/2g. Happy man. To no avail though.
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Old 06-12-2014, 12:40
jabbamk1
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You are only 21? (Yes I had to use a calculator to work that out!)

Oh my days.....I honestly thought you were older.....suddenly age 30 looks granddad like.

I am going to have a spot of earl grey now....
I have to agree. Jabba is a good bloke and posts with a maturity that belies his age.
That's a compliment Jabba, in case you were wondering.
I was 21 in 1989 so I'm gonna need more than Earl Grey! Hahaha
Yeh, no one ever believes me when I say it haha. But its true.

And yes Devon, everyone always tells me I am very mature for my age.
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Old 06-12-2014, 13:58
Thine Wonk
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I have to agree. Jabba is a good bloke and posts with a maturity that belies his age.
That's a compliment Jabba, in case you were wondering.
I was 21 in 1989 so I'm gonna need more than Earl Grey! Hahaha
You know his head will grow now.
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Old 07-12-2014, 00:15
The Lord Lucan
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Another one here that wouldn't have thought 21..

So is Devon the Grandad of this Forum section? Being 16 years, a whole adolescent older than me.

There is another MBNL mast near me which is 4g'd but the coverage from it is terrible. Ironically there was a 25m Orange mast near that one
If the Orange mast at the shopping centre was upgraded I would have 5 bars 4g/3g/2g. Happy man. To no avail though.
Which shopping centre is this?
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Old 07-12-2014, 00:35
jabbamk1
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Old 07-12-2014, 07:48
paulker
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Another one here that wouldn't have thought 21..

So is Devon the Grandad of this Forum section? Being 16 years, a whole adolescent older than me.



Which shopping centre is this?
The avenue in Newton mearns. G77 6aa
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Old 07-12-2014, 11:12
Gigabit
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^^ TalkTalk don't even require a username or password as they do it by phone number.
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Old 07-12-2014, 11:15
moox
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^^ TalkTalk don't even require a username or password as they do it by phone number.
I was going by http://help2.talktalk.co.uk/check-yo...dband-password
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