EE Wifi Calling

neilybealy · 07-04-2015, 09:14

yet another disappointment that for existing iphone 6 customers another delay

d123 · 07-04-2015, 09:21

Quote:

Lord Lucan- Yes most broadcasts will be satellite uplinks on election night but there will be over 50 done using Live U and similar mobile network technology. The info I posted about who provides the network comes from Sky News tech team themselves https://twitter.com/skynewstech/stat...35915908796416 hopefully that link works as they are a really interesting follow.

From your link, it's not Truphone, its a software glitch identifying the EE simcards (and no mention of Lyca).

Quote:

@SNG_BROADCAST @daithicam to my knowledge it's a bug in the LiveU Software - it's 100% an EE sim, not sure why it gets picked up as Truphone

So it's O2/Vodafone/EE/Three.

The Lord Lucan · 07-04-2015, 09:21

Quote:

Originally Posted by neilybealy

yet another disappointment that for existing iphone 6 customers another delay

I have been saying for a few weeks now, that it wouldn't be done in the first week..

The Lord Lucan · 07-04-2015, 09:23

Quote:

Originally Posted by d123

From your link, it's not Truphone, its a software glitch identifying the EE simcards (and no mention of Lyca).

So it's Vodafone/EE/Three.

O2 as well for the campaign bus..

Satellite John · 07-04-2015, 09:23

http://ee.co.uk/ee-and-me/network/wifi-calling

Am I being stupid, or does it not actually say anywhere that the three phones actually have to be with EE firmware/locked to EE/bought from EE direct?

It just seems to say those three phones are compatible with WiFi calling?

EE, please update your website, to explain that WiFi calling will only work on those phones if bought direct from EE!

d123 · 07-04-2015, 09:24

Quote:

Originally Posted by The Lord Lucan

O2 as well for the campaign bus..

Yes sorry, I missed it by accident, I was editing as you posted.

neilybealy · 07-04-2015, 09:25

Quote:

Originally Posted by The Lord Lucan

I have been saying for a few weeks now, that it wouldn't be done in the first week..

yes you sure have

Browno01 · 07-04-2015, 09:49

Quote:

We’ll also be making it available for new customers on the iPhone 5s, iPhone 5c, iPhone 6 and iPhone 6 Plus over the next few weeks.

And for existing customers on these devices, you can look forward to WiFi Calling being enabled in the next few months. We’ll send you a text to let you know when you’re ready to go.

Most infuriating.

The Lord Lucan · 07-04-2015, 09:53

Devon you get 0.5 Mbps on up ADSL right?

moox · 07-04-2015, 09:59

I think I've posted this before but this is a report from Sky News about their initial foray into 4G for ENG: http://cwbackoffice.co.uk/Presentati...sgathering.pdf using EE

note that they had to get onto Olaf to buy enough data to make it happen

DevonBloke · 07-04-2015, 10:03

Quote:

Originally Posted by The Lord Lucan

Devon you get 0.5 Mbps on up ADSL right?

Well, just yes. Test was 0.51 Mbps.
Weird things have been happening since users further back the line have been going over to fibre.
My download has increased substantially but about half a meg but the unload has decreased by about 0.3 of a meg.
Might need a new router as well though. Old DG834 getting tired perhaps.

DevonBloke · 07-04-2015, 10:13

Quote:

Originally Posted by Browno01

Most infuriating.

But we already knew this was the case.
Jabbamk1 pointed out that existing iPhones will be done in batches, 100,000 a day.
At that rate it will take up to 2 months to do them all.

I just hope that being a business iPhone 6 user, I will be first and stuff the rest of you!!!
Hahahaha

Sorry, joking....... Where's my coat......

EDIT: I'll probably be last now.....

Browno01 · 07-04-2015, 11:05

Quote:

Originally Posted by DevonBloke

But we already knew this was the case.
Jabbamk1 pointed out that existing iPhones will be done in batches, 100,000 a day.
At that rate it will take up to 2 months to do them all.

I just hope that being a business iPhone 6 user, I will be first and stuff the rest of you!!!
Hahahaha

Sorry, joking....... Where's my coat......

EDIT: I'll probably be last now.....

Here's hoping Karma....

How many iPhone's must EE have on contract? 6 million?

DevonBloke · 07-04-2015, 11:24

Quote:

Originally Posted by Browno01

Here's hoping Karma....

How many iPhone's must EE have on contract? 6 million?

Something like that yeah.
The man with the stats in on leave.

I'm guessing new iPhones will start next week or the week after.
Then existing iPhones will probably be done 6 first, then 5s/5c.
I'm guessing 6 first since it was the 6 that all the hype happened over with WC.
I could be totally wrong though and they might just do them in order of signup. Oldest contracts first, newest last.
Who knows!!!

uno · 07-04-2015, 12:28

D123- One of the previous posts by Sky showed a Lyca connection but like Truphone that could just be the unit displaying the network name wrong.

I have just spoken to my contact at EE who has said staff and friends and family have started getting Wifi Calling this morning on Iphones but is very random so far some have 6 then another may have 5C. He believes it will all be completed for existing customers by May this year.

They are starting to send texts out to customers from today with phones that are live advising of the new service and how to activate on the handset alos he mentioned the issue with O2 hotspots should be fixed now at least until they decide to change their service again

DevonBloke · 07-04-2015, 12:54

Right...... just checking my texts..... er.... no, not yet!!

tdenson · 07-04-2015, 12:58

Quote:

Originally Posted by Browno01

Most infuriating.

Yes, it seems almost policy with networks that existing customers automatically go to the bottom of the heap. Have none of them ever read Marketing 101 that it is ten times easier to keep a customer than find a new one.

Browno01 · 07-04-2015, 12:58

Here's what I just got from EE's top level customer services...

Quote:

Good afternoon Mr Brown,

Whilst we are not advertising this, existing customers will be able to self enable the service.

This requires 3 actions, first (and I'm assuming you're an Apple customer), the receipt of a new software build from Apple. Unfortunately we are obliged by confidentiality (& the general nature of working with Apple) means that we cannot publish exactly when this is made available by Apple, however as I'm sure you're used to the software update will be pushed by Apple in the usual way reasonably soon.

Once your phone is updated, then please send a text containing the words 'Wifi Calling' to 150. This is free of charge and you will receive a confirmation text that the service is now active, telling you how to enact the 3rd action, namely how to find the service in the settings menu.

If you have any other questions about the service please feel free to contact us again.

Thanks
Tom

davethorp · 07-04-2015, 13:11

Just tried sending wifi calling to 150 and got the following response:

Quote:

We couldn't recognise your response. Text HELP followed by 'BA' for your balance, 'UP' to find out when you are eligible to upgrade, 'CR' to make a card payment, or 'RO' for info on using your phone abroad to 150. This service is free in the UK.

Resonance · 07-04-2015, 13:31

Quote:

Originally Posted by ozz

Web site updated

http://ee.co.uk/ee-and-me/network/wifi-calling

No mention of the S5

DevonBloke · 07-04-2015, 13:31

Quote:

Originally Posted by Browno01

Here's what I just got from EE's top level customer services...

Ah ha! Thanks for this.
That means we have to wait for iOS 8.3 I think.

Synthetic42 · 07-04-2015, 13:32

It's wificalling (no space)

tdenson · 07-04-2015, 13:40

Quote:

Originally Posted by DevonBloke

Ah ha! Thanks for this.
That means we have to wait for iOS 8.3 I think.

Does anyone know if it's in the Beta ? I'm on the Developer program but won't bother to install it unless I know for sure

enapace · 07-04-2015, 13:46

Quote:

Originally Posted by tdenson

Does anyone know if it's in the Beta ? I'm on the Developer program but won't bother to install it unless I know for sure

Doubt it because it's not an update like that but a Carrier Update. WiFi Calling is already in iOS 8.2 has been since 8.3. It's like how iOS had LTE support but networks still had to get the okay from Apple's side and a carrier update for it to start working.

drbesty · 07-04-2015, 13:48

Quote:

Originally Posted by Resonance

No mention of the S5

S5 is coming soon, probably with the Lollypop update

07-04-2015, 09:21	#1327
d123 Forum Member Join Date: Jul 2007 Posts: 3,993	Quote: Originally Posted by uno Lord Lucan- Yes most broadcasts will be satellite uplinks on election night but there will be over 50 done using Live U and similar mobile network technology. The info I posted about who provides the network comes from Sky News tech team themselves https://twitter.com/skynewstech/stat...35915908796416 hopefully that link works as they are a really interesting follow. From your link, it's not Truphone, its a software glitch identifying the EE simcards (and no mention of Lyca). Quote: @SNG_BROADCAST @daithicam to my knowledge it's a bug in the LiveU Software - it's 100% an EE sim, not sure why it gets picked up as Truphone So it's O2/Vodafone/EE/Three.

07-04-2015, 09:14	#1326
neilybealy Forum Member Join Date: Feb 2006 Posts: 142	yet another disappointment that for existing iphone 6 customers another delay

07-04-2015, 09:21	#1328
The Lord Lucan Forum Member Join Date: Apr 2005 Location: Scotland Posts: 4,966	Quote: Originally Posted by neilybealy yet another disappointment that for existing iphone 6 customers another delay I have been saying for a few weeks now, that it wouldn't be done in the first week..

07-04-2015, 09:23	#1329
The Lord Lucan Forum Member Join Date: Apr 2005 Location: Scotland Posts: 4,966	Quote: Originally Posted by d123 From your link, it's not Truphone, its a software glitch identifying the EE simcards (and no mention of Lyca). So it's Vodafone/EE/Three. O2 as well for the campaign bus..

07-04-2015, 09:23	#1330
Satellite John Forum Member Join Date: Aug 2003 Location: London Posts: 1,825	http://ee.co.uk/ee-and-me/network/wifi-calling Am I being stupid, or does it not actually say anywhere that the three phones actually have to be with EE firmware/locked to EE/bought from EE direct? It just seems to say those three phones are compatible with WiFi calling? EE, please update your website, to explain that WiFi calling will only work on those phones if bought direct from EE!

07-04-2015, 09:24	#1331
d123 Forum Member Join Date: Jul 2007 Posts: 3,993	Quote: Originally Posted by The Lord Lucan O2 as well for the campaign bus.. Yes sorry, I missed it by accident, I was editing as you posted.

07-04-2015, 09:25	#1332
neilybealy Forum Member Join Date: Feb 2006 Posts: 142	Quote: Originally Posted by The Lord Lucan I have been saying for a few weeks now, that it wouldn't be done in the first week.. yes you sure have

07-04-2015, 09:49	#1333
Browno01 Forum Member Join Date: Aug 2013 Posts: 64	Quote: We’ll also be making it available for new customers on the iPhone 5s, iPhone 5c, iPhone 6 and iPhone 6 Plus over the next few weeks. And for existing customers on these devices, you can look forward to WiFi Calling being enabled in the next few months. We’ll send you a text to let you know when you’re ready to go. Most infuriating.

07-04-2015, 09:53	#1334
The Lord Lucan Forum Member Join Date: Apr 2005 Location: Scotland Posts: 4,966	Devon you get 0.5 Mbps on up ADSL right?

07-04-2015, 09:59	#1335
moox Forum Member Join Date: Oct 2004 Posts: 14,645	I think I've posted this before but this is a report from Sky News about their initial foray into 4G for ENG: http://cwbackoffice.co.uk/Presentati...sgathering.pdf using EE note that they had to get onto Olaf to buy enough data to make it happen

07-04-2015, 10:03	#1336
DevonBloke Forum Member Join Date: Apr 2011 Location: Totnes, Devon Posts: 6,694	Quote: Originally Posted by The Lord Lucan Devon you get 0.5 Mbps on up ADSL right? Well, just yes. Test was 0.51 Mbps. Weird things have been happening since users further back the line have been going over to fibre. My download has increased substantially but about half a meg but the unload has decreased by about 0.3 of a meg. Might need a new router as well though. Old DG834 getting tired perhaps.

07-04-2015, 10:13	#1337
DevonBloke Forum Member Join Date: Apr 2011 Location: Totnes, Devon Posts: 6,694	Quote: Originally Posted by Browno01 Most infuriating. But we already knew this was the case. Jabbamk1 pointed out that existing iPhones will be done in batches, 100,000 a day. At that rate it will take up to 2 months to do them all. I just hope that being a business iPhone 6 user, I will be first and stuff the rest of you!!! Hahahaha Sorry, joking....... Where's my coat...... EDIT: I'll probably be last now.....

07-04-2015, 11:05	#1338
Browno01 Forum Member Join Date: Aug 2013 Posts: 64	Quote: Originally Posted by DevonBloke But we already knew this was the case. Jabbamk1 pointed out that existing iPhones will be done in batches, 100,000 a day. At that rate it will take up to 2 months to do them all. I just hope that being a business iPhone 6 user, I will be first and stuff the rest of you!!! Hahahaha Sorry, joking....... Where's my coat...... EDIT: I'll probably be last now..... Here's hoping Karma.... How many iPhone's must EE have on contract? 6 million?

07-04-2015, 11:24	#1339
DevonBloke Forum Member Join Date: Apr 2011 Location: Totnes, Devon Posts: 6,694	Quote: Originally Posted by Browno01 Here's hoping Karma.... How many iPhone's must EE have on contract? 6 million? Something like that yeah. The man with the stats in on leave. I'm guessing new iPhones will start next week or the week after. Then existing iPhones will probably be done 6 first, then 5s/5c. I'm guessing 6 first since it was the 6 that all the hype happened over with WC. I could be totally wrong though and they might just do them in order of signup. Oldest contracts first, newest last. Who knows!!!

07-04-2015, 12:28	#1340
uno Forum Member Join Date: Oct 2002 Location: Leicestershire Posts: 507	D123- One of the previous posts by Sky showed a Lyca connection but like Truphone that could just be the unit displaying the network name wrong. I have just spoken to my contact at EE who has said staff and friends and family have started getting Wifi Calling this morning on Iphones but is very random so far some have 6 then another may have 5C. He believes it will all be completed for existing customers by May this year. They are starting to send texts out to customers from today with phones that are live advising of the new service and how to activate on the handset alos he mentioned the issue with O2 hotspots should be fixed now at least until they decide to change their service again

07-04-2015, 12:54	#1341
DevonBloke Forum Member Join Date: Apr 2011 Location: Totnes, Devon Posts: 6,694	Right...... just checking my texts..... er.... no, not yet!!

07-04-2015, 12:58	#1342
tdenson Forum Member Join Date: Aug 2005 Posts: 4,214	Quote: Originally Posted by Browno01 Most infuriating. Yes, it seems almost policy with networks that existing customers automatically go to the bottom of the heap. Have none of them ever read Marketing 101 that it is ten times easier to keep a customer than find a new one.

07-04-2015, 12:58	#1343
Browno01 Forum Member Join Date: Aug 2013 Posts: 64	Here's what I just got from EE's top level customer services... Quote: Good afternoon Mr Brown, Whilst we are not advertising this, existing customers will be able to self enable the service. This requires 3 actions, first (and I'm assuming you're an Apple customer), the receipt of a new software build from Apple. Unfortunately we are obliged by confidentiality (& the general nature of working with Apple) means that we cannot publish exactly when this is made available by Apple, however as I'm sure you're used to the software update will be pushed by Apple in the usual way reasonably soon. Once your phone is updated, then please send a text containing the words 'Wifi Calling' to 150. This is free of charge and you will receive a confirmation text that the service is now active, telling you how to enact the 3rd action, namely how to find the service in the settings menu. If you have any other questions about the service please feel free to contact us again. Thanks Tom

07-04-2015, 13:11	#1344
davethorp Forum Member Join Date: Mar 2007 Location: Preston, Lancashire Posts: 7,255	Just tried sending wifi calling to 150 and got the following response: Quote: We couldn't recognise your response. Text HELP followed by 'BA' for your balance, 'UP' to find out when you are eligible to upgrade, 'CR' to make a card payment, or 'RO' for info on using your phone abroad to 150. This service is free in the UK.

07-04-2015, 13:31	#1345
Resonance Forum Member Join Date: Jan 2010 Posts: 9,212	Quote: Originally Posted by ozz Web site updated http://ee.co.uk/ee-and-me/network/wifi-calling No mention of the S5

07-04-2015, 13:31	#1346
DevonBloke Forum Member Join Date: Apr 2011 Location: Totnes, Devon Posts: 6,694	Quote: Originally Posted by Browno01 Here's what I just got from EE's top level customer services... Ah ha! Thanks for this. That means we have to wait for iOS 8.3 I think.

DS Forums

EE Wifi Calling

07-04-2015, 13:32	#1347
Synthetic42 Forum Member Join Date: Oct 2012 Location: Newcastle Posts: 1,510	It's wificalling (no space)

07-04-2015, 13:40	#1348
tdenson Forum Member Join Date: Aug 2005 Posts: 4,214	Quote: Originally Posted by DevonBloke Ah ha! Thanks for this. That means we have to wait for iOS 8.3 I think. Does anyone know if it's in the Beta ? I'm on the Developer program but won't bother to install it unless I know for sure

07-04-2015, 13:46	#1349
enapace Forum Member Join Date: Mar 2013 Posts: 4,249	Quote: Originally Posted by tdenson Does anyone know if it's in the Beta ? I'm on the Developer program but won't bother to install it unless I know for sure Doubt it because it's not an update like that but a Carrier Update. WiFi Calling is already in iOS 8.2 has been since 8.3. It's like how iOS had LTE support but networks still had to get the okay from Apple's side and a carrier update for it to start working.

07-04-2015, 13:48	#1350
drbesty Forum Member Join Date: Jan 2015 Posts: 10	Quote: Originally Posted by Resonance No mention of the S5 S5 is coming soon, probably with the Lollypop update