Hello,
Today my EE and Three reception disappeared. I usually get almost full 4G but now 'No Service'.
I have tried reporting things to EE before and I genuinely think they do just feed back generic responses to try and pacify me. Last time they denied there was a problem even though I saw the phone mast on fire before the reception disappeared. Because of this I am reluctant to call and be fed some useless info again.
Has anybody got any idea how long masts take to be repaired if they fail? Is that a 'how long is a piece of string' question? The mast I am (was) served by is a large one with O2 and Vodafone also - but they appear on network searches, unlike EE and Three. It is central city and not rural. Could it be maintenance that runs over a few days?
I am honestly losing my rag with EE. In my area they have become totally unreliable and have a VERY negative reputation.
Any advice or guidance would be greatly appreciated!
http://i57.tinypic.com/2hzmfwo.jpg
Today my EE and Three reception disappeared. I usually get almost full 4G but now 'No Service'.
I have tried reporting things to EE before and I genuinely think they do just feed back generic responses to try and pacify me. Last time they denied there was a problem even though I saw the phone mast on fire before the reception disappeared. Because of this I am reluctant to call and be fed some useless info again.
Has anybody got any idea how long masts take to be repaired if they fail? Is that a 'how long is a piece of string' question? The mast I am (was) served by is a large one with O2 and Vodafone also - but they appear on network searches, unlike EE and Three. It is central city and not rural. Could it be maintenance that runs over a few days?
I am honestly losing my rag with EE. In my area they have become totally unreliable and have a VERY negative reputation.
Any advice or guidance would be greatly appreciated!
http://i57.tinypic.com/2hzmfwo.jpg