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Can't find phone location in laptop
Pat_Smith
22-10-2014
Plugging my Moto G mobile into my laptop (Compaq CQ58) via USB to transfer photos / videos, the laptop appears to recognise the phone, making a beeping sound, and the phone says it's connected to a media device. However, I can't find the location of the phone in the laptop. In my PC it comes up as listed in My Computer under the hard drive etc, but in the laptop nothing shows up.

Any idea how I can locate the wretched thing, or how I might otherwise transfer my photos from phone to laptop?
Rodney McKay
22-10-2014
Are you using Windows 7?

What USB mode is the phone set to?
InfamousTeal
22-10-2014
Make sure you've entered the passcode on your phone, this can prevent the computer accessing it.. just a thought
Pat_Smith
22-10-2014
Originally Posted by Rodney McKay:
“Are you using Windows 7?

What USB mode is the phone set to?”


Yes, Windows 7. USB mode, I really don't know.
Pat_Smith
23-10-2014
Any ideas? I figured I was missing something obvious, but maybe not.

Can I search for it somehow once I plug it into the laptop?
npah3
24-10-2014
Have a look at

http://www.technobuzz.net/install-mo...s-windows-mac/

May be of help
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