iPhone 5s connects to home wifi, 4s doesn't

pfgpowell · 23-10-2014, 02:20

My son's iPhone 5s connects to our home wifi a treat. I decided I wanted one, too, but opted for a used 4s. It is in very good condition and I don't think anything is wrong with it. When I activated it, it was still on IoS 6, so - at work and over the work's wifi to which it obviously connected - I upgraded to 8.1. I am now home and it will not connect to our wifi. I googled the problem and came across one solution - resetting network settings - and it did the trick, it seemed, for about a minute, but now it refuses to connect again. What's going one?

The Lord Lucan · 23-10-2014, 03:43

Is your wifi running over 5ghz? The 4s doesn't do 5ghz wifi.

pfgpowell · 23-10-2014, 08:24

Quote:

Originally Posted by The Lord Lucan

Is your wifi running over 5ghz? The 4s doesn't do 5ghz wifi.

Don't know, how do I find out? And what do I do if is is? And surely others have faced the same problem?

davethorp · 23-10-2014, 08:41

It's unlikely that your wifi would be in 5GHz only mode if it could do it. Also as a reset network settings sorted it out temporarily, It's clearly being picked up.

Just to clarify, can your 4S see the network in the wifi settings and what happens when you try to connect to it? Have you tried forgetting the network on the phone then reconnecting?

pfgpowell · 23-10-2014, 08:45

Quote:

Originally Posted by davethorp

It's unlikely that your wifi would be in 5GHz only mode if it could do it. Also as a reset network settings sorted it out temporarily, It's clearly being picked up.

Just to clarify, can your 4S see the network in the wifi settings and what happens when you try to connect to it? Have you tried forgetting the network on the phone then reconnecting?

,

Yes, I can see the signal, an extender signal, an attached Fon and Fon's MyPlace. I can connect no bother. It's just that I don't connect to the Internet. Tried again a minute ago standing right next to the modem. I also tried forgetting the network, then rebooting.

Surely my wifi is also broadcasting over 2.4ghz? Can I not force the 4s to pick it up?

pfgpowell · 23-10-2014, 10:31

Quote:

Originally Posted by pfgpowell

,

Yes, I can see the signal, an extender signal, an attached Fon and Fon's MyPlace. I can connect no bother. It's just that I don't connect to the Internet. Tried again a minute ago standing right next to the modem. I also tried forgetting the network, then rebooting.

Surely my wifi is also broadcasting over 2.4Ghz? Can I not force the 4s to pick it up?

Just checked and my signal is being broadcast on 24.Ghz

victorslot · 23-10-2014, 14:15

Try rebooting the router. I have had issues that this solved in the past especially with BT's Homehub.

pfgpowell · 23-10-2014, 14:43

Quote:

Originally Posted by victorslot

Try rebooting the router. I have had issues that this solved in the past especially with BT's Homehub.

OK, I will. BTW tried the phone on Asda's free wifi and there were no problems.

pfgpowell · 23-10-2014, 15:47

Quote:

Originally Posted by victorslot

Try rebooting the router. I have had issues that this solved in the past especially with BT's Homehub.

Yes, that seems to have done the trick. Thanks.

The Lord Lucan · 23-10-2014, 16:31

my bad i never read the whole original post. Yeah, reboots always help

jioscar · 24-10-2014, 11:20

My daughters 5s always connects to my home router but my 4s just keeps searching and never connects

jchamier · 24-10-2014, 19:31

Quote:

Originally Posted by pfgpowell

Yes, that seems to have done the trick. Thanks.

Sounds like your router ran out of IP addresses, and a reboot cleared out the memory of machines used before.

23-10-2014, 02:20	#1
pfgpowell Inactive Member Join Date: Jul 2007 Posts: 2,927	iPhone 5s connects to home wifi, 4s doesn't My son's iPhone 5s connects to our home wifi a treat. I decided I wanted one, too, but opted for a used 4s. It is in very good condition and I don't think anything is wrong with it. When I activated it, it was still on IoS 6, so - at work and over the work's wifi to which it obviously connected - I upgraded to 8.1. I am now home and it will not connect to our wifi. I googled the problem and came across one solution - resetting network settings - and it did the trick, it seemed, for about a minute, but now it refuses to connect again. What's going one?

23-10-2014, 03:43	#2
The Lord Lucan Forum Member Join Date: Apr 2005 Location: Scotland Posts: 4,966	Is your wifi running over 5ghz? The 4s doesn't do 5ghz wifi.

23-10-2014, 08:24	#3
pfgpowell Inactive Member Join Date: Jul 2007 Posts: 2,927	Quote: Originally Posted by The Lord Lucan Is your wifi running over 5ghz? The 4s doesn't do 5ghz wifi. Don't know, how do I find out? And what do I do if is is? And surely others have faced the same problem?

23-10-2014, 08:41	#4
davethorp Forum Member Join Date: Mar 2007 Location: Preston, Lancashire Posts: 7,255	It's unlikely that your wifi would be in 5GHz only mode if it could do it. Also as a reset network settings sorted it out temporarily, It's clearly being picked up. Just to clarify, can your 4S see the network in the wifi settings and what happens when you try to connect to it? Have you tried forgetting the network on the phone then reconnecting?

23-10-2014, 08:45	#5
pfgpowell Inactive Member Join Date: Jul 2007 Posts: 2,927	Quote: Originally Posted by davethorp It's unlikely that your wifi would be in 5GHz only mode if it could do it. Also as a reset network settings sorted it out temporarily, It's clearly being picked up. Just to clarify, can your 4S see the network in the wifi settings and what happens when you try to connect to it? Have you tried forgetting the network on the phone then reconnecting? , Yes, I can see the signal, an extender signal, an attached Fon and Fon's MyPlace. I can connect no bother. It's just that I don't connect to the Internet. Tried again a minute ago standing right next to the modem. I also tried forgetting the network, then rebooting. Surely my wifi is also broadcasting over 2.4ghz? Can I not force the 4s to pick it up?

23-10-2014, 10:31	#6
pfgpowell Inactive Member Join Date: Jul 2007 Posts: 2,927	Quote: Originally Posted by pfgpowell , Yes, I can see the signal, an extender signal, an attached Fon and Fon's MyPlace. I can connect no bother. It's just that I don't connect to the Internet. Tried again a minute ago standing right next to the modem. I also tried forgetting the network, then rebooting. Surely my wifi is also broadcasting over 2.4Ghz? Can I not force the 4s to pick it up? Just checked and my signal is being broadcast on 24.Ghz

23-10-2014, 14:15	#7
victorslot Forum Member Join Date: Jun 2008 Posts: 533	Try rebooting the router. I have had issues that this solved in the past especially with BT's Homehub.

23-10-2014, 14:43	#8
pfgpowell Inactive Member Join Date: Jul 2007 Posts: 2,927	Quote: Originally Posted by victorslot Try rebooting the router. I have had issues that this solved in the past especially with BT's Homehub. OK, I will. BTW tried the phone on Asda's free wifi and there were no problems.

23-10-2014, 15:47	#9
pfgpowell Inactive Member Join Date: Jul 2007 Posts: 2,927	Quote: Originally Posted by victorslot Try rebooting the router. I have had issues that this solved in the past especially with BT's Homehub. Yes, that seems to have done the trick. Thanks.

23-10-2014, 16:31	#10
The Lord Lucan Forum Member Join Date: Apr 2005 Location: Scotland Posts: 4,966	my bad i never read the whole original post. Yeah, reboots always help

24-10-2014, 11:20	#11
jioscar Forum Member Join Date: Nov 2010 Posts: 1,397	My daughters 5s always connects to my home router but my 4s just keeps searching and never connects

24-10-2014, 19:31	#12
jchamier Forum Member Join Date: Mar 2000 Location: This forum Posts: 3,392	Quote: Originally Posted by pfgpowell Yes, that seems to have done the trick. Thanks. Sounds like your router ran out of IP addresses, and a reboot cleared out the memory of machines used before.

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iPhone 5s connects to home wifi, 4s doesn't