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What engineer work for Infinity is done in the home ?


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Old 24-10-2014, 13:51
darkjedimaster
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Hi all,

I have placed the order to migrate from my LLU service to Infinity and was told by the bloke at BT that a engineer will be visiting my home on a certain date as it looked like some work needed to be done at the home. I was wondering what work this would entail ?, as when my Mum had infinity installed in an older property & further from the exchange / cabinet, she only had to get me to connect up the Homehub.

Many thanks
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Old 24-10-2014, 13:56
chrisjr
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They may be installing a replacement master socket. This type has the filter built into the faceplate and a separate socket for the modem/router. It also filters any extension wiring you may have. So you no longer need any plug in filters anywhere.

Or there may be a line fault they have detected that needs sorting out.
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Old 24-10-2014, 14:59
darkjedimaster
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They may be installing a replacement master socket. This type has the filter built into the faceplate and a separate socket for the modem/router. It also filters any extension wiring you may have. So you no longer need any plug in filters anywhere.

Or there may be a line fault they have detected that needs sorting out.
Thanks for the reply , that would be good if they could do that, will have to wait & see now.
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