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VERY dubious number on my skytalk bill! |
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#1 |
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Inactive Member
Join Date: Nov 2001
Location: BUDDIETOWN
Posts: 20,385
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VERY dubious number on my skytalk bill!
was concerned my bill was higher than it should have been, and earlier i looked at it and found THIS!
09 Oct 15:04 - P16 Rate - 09081452774 - Premium Rate - 00:11:20 - £6.220 and since i don't have ANY outgoing numbers on my landline phone, AND it's ex-directory, and damn well don't call crap like that, gonna give sky a bollocking over this
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#2 |
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Forum Member
Join Date: Sep 2005
Posts: 2,436
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Being ex-directory is irrelevant because it doesn't stop outgoings calls being made.
Are you saying that you have Outgoing Calls Barred? If so, just refuse to pay the charge. If not, it may have been made from the street cabinet, perhaps by someone who opened the cabinet without authorisation. However, as the call was made on a Thursday afternoon it may have been an Openreach engineer ! |
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#3 |
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Forum Member
Join Date: Oct 2001
Posts: 26,378
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PhonepayPlus has the following information about number:
09081452774 Customer care number: 0844 871 4497 Search result provided by: LiveLines UK Ltd Service connected on: 23 August 2011 Service terminated on: This service is still operating Name of service: LiveLines UK Ltd - 08448714497 Type of service: LiveLines UK Ltd has not provided this information Service description: LiveLines UK Ltd has not provided this information How much does this service cost? LiveLines UK Ltd has not provided this information If you would like to find out more about this service or have a question about it then you should contact LiveLines UK Ltd 35 Marefair Northampton NN1 1SR If you want to log a complaint to PhonepayPlus online please click here. Alternatively, you can call our helpline on 0800 500 212 (Mon-Fri, 0900-1700). Who else has access to your property jenzie? Any teenage sons? |
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#4 |
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Forum Member
Join Date: Mar 2009
Location: It's Grim
Posts: 24,400
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Seems to be a number in China.
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#5 |
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Forum Member
Join Date: Oct 2001
Posts: 26,378
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Quote:
Seems to be a number in China.
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#6 |
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Forum Member
Join Date: Sep 2005
Posts: 2,436
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Quote:
Customer care number: 0844 871 4497
![]() Under the Consumer Contracts: Information, Cancellation and Additional Payments Regulations (effective from 13 June 2014) their Customer Care number must not be charged at more than basic rate, and they are obliged to refund any extra costs incurred. |
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#7 |
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Forum Member
Join Date: Oct 2001
Posts: 26,378
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Quote:
That's illegal !
![]() Under the Consumer Contracts: Information, Cancellation and Additional Payments Regulations (effective from 13 June 2014) their Customer Care number must not be charged at more than basic rate, and they are obliged to refund any extra costs incurred. |
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#8 |
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Forum Member
Join Date: Sep 2005
Posts: 2,436
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Quote:
I'm not sure chatlines would be covered by that regulation.
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#9 |
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Inactive Member
Join Date: Nov 2001
Location: BUDDIETOWN
Posts: 20,385
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phoned sky and they'll deal with it, also got a block on all numbers other than landlines and mobiles at no extra
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