Last night my iPhone 5s fell into a bucket of water. I still have my old iPhone 4 so I'm back using that now. Went to the local phone shop today & they said my iPhone 5s can't be repaired so they gave me a new SIM card to put into the old phone & now it's working fine.
The problem is, my text conversations, phone history (missed, received & outgoing calls) plus my WhatsApp conversations are all gone - for the last year (I upgraded to the 5s last November). Also my photos. So when I go into my texts, all the messages that are there are from November 2013 & before. A whole year is missing.
When I upgraded from the 4 to the 5s, everything transferred across to the new phone - all the texts, photos etc. Everything. So, why can it not happen if you have to downgrade? Where did I go wrong & how do I prevent this from happening in the future?
The problem is, my text conversations, phone history (missed, received & outgoing calls) plus my WhatsApp conversations are all gone - for the last year (I upgraded to the 5s last November). Also my photos. So when I go into my texts, all the messages that are there are from November 2013 & before. A whole year is missing.
When I upgraded from the 4 to the 5s, everything transferred across to the new phone - all the texts, photos etc. Everything. So, why can it not happen if you have to downgrade? Where did I go wrong & how do I prevent this from happening in the future?