Apple explains its faulty iOS 8.0.1 update

Everything Goes

29-10-2014

iOS 8.0.1 caused a few problems including iPhones no longer connecting to a mobile network and was pulled within an hour but why did things go so wrong?

Apparently, there was nothing wrong with the update itself, and it was Apple's distribution methods or how the update was "wrapped" that broke devices. At Recode's Code/Mobile conference earlier, Apple product marketing executive Greg "Joz" Joswiak said the issue resulted from "the way the software was being sent over servers," though he didn't go into specifics. He also defended his company, claiming that mistakes are inevitable when you're pushing software and that Apple always tries to fix them quickly.

http://www.engadget.com/2014/10/28/i...bug-explained/

http://recode.net/2014/10/28/apples-...k-code-mobile/

http://www.cnet.com/uk/news/apple-re...-ios-8-launch/

Gigabit

29-10-2014

Such a load of bollocks.

swordman

29-10-2014

I expect people were installing it wrong

calico_pie

29-10-2014

This thread is nothing if not constructive.

Stuart_h

29-10-2014

Originally Posted by calico_pie:
“This thread is nothing if not constructive.”

And this comments helps the thread how ??

(This one doesn't either obviously !)

Stig

29-10-2014

Originally Posted by Everything Goes:
“iOS 8.0.1 caused a few problems including iPhones no longer connecting to a mobile network and was pulled within an hour but why did things go so wrong?

Apparently, there was nothing wrong with the update itself, and it was Apple's distribution methods or how the update was "wrapped" that broke devices. At Recode's Code/Mobile conference earlier, Apple product marketing executive Greg "Joz" Joswiak said the issue resulted from "the way the software was being sent over servers," though he didn't go into specifics. He also defended his company, claiming that mistakes are inevitable when you're pushing software and that Apple always tries to fix them quickly.

http://www.engadget.com/2014/10/28/i...bug-explained/

http://recode.net/2014/10/28/apples-...k-code-mobile/

http://www.cnet.com/uk/news/apple-re...-ios-8-launch/”

I know it does sound like bollocks, but it might explain why some users did the update via iTunes and it worked better.

Aye Up

29-10-2014

Mistakes or messes do happen, no Technology company can be completely free of bugs and errors. Lets be honest though, this was a mistake and a fairly large one at that. It could've been worse, they may have done a Google or Microsoft and buried their heads in the stands, that said prior to iOS 8.1 the new release was exceptionally bug ridden. Sometimes I wonder if Apple's QA department must be laughing over how quickly people laud and lap up all the hyperbole they are fed.

That being said, as aforementioned it does go some way to explaining those users using iTunes to upgrade didn't suffer these issues.

The one good thing that has come from this, Apple will now probably spend a lot more time ensuring mistakes like this don't happen again.

swordman

29-10-2014

True I suppose not like they never learn,

Quote:
“"We don't make many of them, when we do make them we recover very quickly," said Joswiak on during an on-stage interview at the Code/Mobile conference.”

Hows that apple maps then all fixed now? not like that led to any further software errors. Not like phones unable to make a call led to peeling phones or bendy ones either.

God bless apple spin

kidspud

29-10-2014

Originally Posted by swordman:
“True I suppose not like they never learn,

Hows that apple maps then all fixed now? not like that led to any further software errors. Not like phones unable to make a call led to peeling phones or bendy ones either.

God bless apple spin ”

Apple spin or your spin