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Three phases out "The One Plan" and Unlimited tethering


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Old 16-03-2016, 10:24
capt hangover
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Not sure if it's been posted or already mentioned but there's a SIMO sale for existing customers.

AYCE, 200 mins, 12 months - £18.

Not had time to look into the small print regarding texts & tethering but maybe useful for negotiations.

http://www.three.co.uk/existing_cust...ype=SIM%20Only

Received my letter yesterday and immediately called for my PAC but due to data usage will probably have to move to the £20 AYCE plan but will see how/if things proceed.
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Old 16-03-2016, 10:41
jonmorris
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Not sure if it's been posted or already mentioned but there's a SIMO sale for existing customers.

AYCE, 200 mins, 12 months - £18.

Not had time to look into the small print regarding texts & tethering but maybe useful for negotiations.

http://www.three.co.uk/existing_cust...ype=SIM%20Only

Received my letter yesterday and immediately called for my PAC but due to data usage will probably have to move to the £20 AYCE plan but will see how/if things proceed.
If it's a genuine sale, showing a saving on the normal price then it better not have ANY restrictions. But this is Three...

Update: Three support has suggested the letter might have been produced before I spoke to them to 'fix' my problem, but I should call or go via webchat to make sure. SIGH! I was called by the Exec team on the 9th, this letter came on the 15th but wasn't dated. My3 does show the right tariff for now though...

It came the same day my wife got her letter kicking her off the One Plan too.
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Old 16-03-2016, 13:04
D_S7
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The muppet is truly an apt symbol for Three. What a useless bunch they are.
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Old 16-03-2016, 18:44
Ideally1gig
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Surely getting as many people off of unlimited data and tethering will help the network actually work in places like London?
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Old 16-03-2016, 18:52
jonmorris
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Surely getting as many people off of unlimited data and tethering will help the network actually work in places like London?
Well they aren't axing AYCE data for handsets just yet, but they believe they have the capacity to cope with that and 12GB tethering.

They must know that handset only data usage is still relatively low (as in there's only so much most people can use) and 12GB is also fine because most people don't tether at all.

I don't think my wife has tethered once in two years! I bet my mum never has!
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Old 16-03-2016, 18:59
Ideally1gig
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I'm amazed they sell anyone anything inside the M25. Outside of it its an impressive network for the money, but inside now often I'm lucky to see 1 or 2 meg down, even on 4G. Shame really, they where once great disruptors.
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Old 17-03-2016, 13:18
phonesailor
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FYI - I think they killed retention line (0800 358 7279) - nobody picks up the phone anymore... I save you some time to listening to East17 - Everything's gonna be alright... not worth it...

Now I'm on my own with my PAC... it is sad
I probably go for 200mins AYCE data deal you mentioned above...
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Old 17-03-2016, 15:54
Pdid
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I'm done with three now. Another 45 minute phonecall today where they just regurgitated the same deals over and over, nothing anywhere close to what others are being offered.

EE are doing a 25gb 4G data sim for £15 on a one month rolling contract. Gone with this plus a cheap phone plan with more than 200 mins.
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Old 17-03-2016, 16:00
mrdeejay
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Can you give me the link to your EE deal you say they are doing? I can't find it.

thanks
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Old 17-03-2016, 16:23
blueacid
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I'm amazed they sell anyone anything inside the M25. Outside of it its an impressive network for the money, but inside now often I'm lucky to see 1 or 2 meg down, even on 4G. Shame really, they where once great disruptors.
No doubt 2meg is perfectly usable for Facebook, WhatsApp, Snapchat, maps/nav and music streaming. I doubt there are many who are genuinely upset by it. Certainly I mostly only use those things and don't often run speed tests, so I'm none the wiser if I'm getting 2 or 20mbit.
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Old 17-03-2016, 16:36
philt74
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Can you give me the link to your EE deal you say they are doing? I can't find it.

thanks
http://www.hotukdeals.com/deals/s-ba...ntract-2392377
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Old 17-03-2016, 17:04
Pdid
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Old 17-03-2016, 18:02
JulesandSand
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Got my letter the other day - a cheek to automatically change us to a price plan that's double what we're paying now and trying (unsuccessfully) to make it seem like they're doing us a favour.

OH and I went in store today and changed to the £11 2GB/200mins plan - adequate for our needs.
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Old 17-03-2016, 18:25
jonmorris
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When I called up initially, the first thing they said was I didn't need to the £30 plan because I made so few calls.

So why tell everyone that the £30 plan has been chosen as the best? Best for Three of course!
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Old 17-03-2016, 20:18
D_S7
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It's spreading to other tariffs now as well, at least 3 people on moneysavingexpert have had the letters while being £12.90 AYCE tariff customers.

I wonder how those customers were in this minority who were 'abusing' tethering?
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Old 17-03-2016, 20:24
nigelbb
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That appears to be a data only deal for tablets & dongles.
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Old 17-03-2016, 20:39
MTUK1
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That appears to be a data only deal for tablets & dongles.
He did say Data only sim in his post.
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Old 17-03-2016, 21:00
phonesailor
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I was on the One SIM only AYCE data plan for about 3 years and realizing the deal is really good, I tried to save mobile data I use - by using WIFI whenever/wherever available.
I also preferred to pre-load my podcasts over WIFI if it was possible. Also I have almost not used tethering - because I did not have a need - but I enjoyed the freedom to have it.
By doing that I managed to curb my data use to 1-2GB per month. I did not have to do it but it was my choice. I wanted to have freedom to use MORE when I need it - and I enjoyed it. But despite this behaviour, 3 is not able to offer me good deal. Some of their sales people do not even understand why I'm not happy with 4GB or 8GB plan offered if I never exceeded it in past year (and that is x-times more than I actually used). I almost had the feeling my usage is not high enough to "deserve" AYCE deal again...
They do not understand the point I want to have the freedom to go over without stop and not to worry how much more will I pay or when it stops... At the same time, I know capacity is not free so I tried to be a bit responsible and avoid causing abuse. How much is the price of freedom? 30 quid per month? I don't know... Lucky you who got 20 quid deals...
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Old 17-03-2016, 21:06
toofast
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What and when were the £20 deals?
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Old 17-03-2016, 21:10
MTUK1
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What and when were the £20 deals?
Go back a few pages.
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Old 17-03-2016, 23:00
jonmorris
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It's spreading to other tariffs now as well, at least 3 people on moneysavingexpert have had the letters while being £12.90 AYCE tariff customers.

I wonder how those customers were in this minority who were 'abusing' tethering?
They were getting letters for a long time too. They are probably somewhat less upset though as I don't think they're bumped up to the £30 plan and rather one with comparable minutes (200) and if they ask they can likely get 2000 3to3 minutes for free.

That plan didn't offer tethering, not even as an add in as far as I can recall.

Tethering was a problem, but it is being used as a cover to justify a series of other price hikes (in reality if not technically for the pedants amongst us).
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Old 17-03-2016, 23:22
D_S7
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They were getting letters for a long time too. They are probably somewhat less upset though as I don't think they're bumped up to the £30 plan and rather one with comparable minutes (200) and if they ask they can likely get 2000 3to3 minutes for free.
Yeah, I think the last one said he was offered a 200 minute plan for £20 a month.

That plan didn't offer tethering, not even as an add in as far as I can recall.

Tethering was a problem, but it is being used as a cover to justify a series of other price hikes (in reality if not technically for the pedants amongst us).
I knew it didn't have tethering, I was just being a little rhetorical to some users on here who think everyone on the one plan who used lots of data were abusing the system.
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Old 17-03-2016, 23:39
Thine Wonk
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Yeah, I think the last one said he was offered a 200 minute plan for £20 a month.



I knew it didn't have tethering, I was just being a little rhetorical to some users on here who think everyone on the one plan who used lots of data were abusing the system.
I think words have been chosen or twisted in some cases. I don't think it is something that has been said frequently. You can't abuse unlimited I guess, but certainly the original intention was not for people to use 200, 300, 500GB, it was more about anti-bill shock. Whatever the original intention we said as early as 2014 that the plan was going, Jabbamk1 said it, we saw leaked powerpoints, we knew it was on the cards and then it stopped being sold. Everyone is now out of minimum term and Three want to discontinue it because of the usage levels of tethering and the impact to the network.

I'm not sure what more we can say on the subject, it has been done to death now surely?
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Old 17-03-2016, 23:52
Thine Wonk
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I do find it interesting that the same few posters are just repeatedly going on and on about this despite there being no new news. For someone who joined 6 weeks ago and wouldn't have been on the forum throughout all the stuff I posted and things which are being referred to in your posts.

I find it odd that you're posting so frequently now (many times a day) yet have frequent in-depth knowledge of what was and wasn't said prior to you joining.
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Old 18-03-2016, 01:31
jonmorris
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I knew it didn't have tethering, I was just being a little rhetorical to some users on here who think everyone on the one plan who used lots of data were abusing the system.
I know. I was more clarifying things myself for when posts get read independently, or potentially misquoted otherwise.

Tethering abuse gave Three all the excuses it needed. It was of course a problem, but not to the level it stated in the grand scheme of things. A problem that could have been fixed.

The real reason is revenue and ARPU. And Three admits there are future rises to come. I believe the AYCE data plans will eventually get to a level most people will opt for a fixed and therefore more manageable level.

Three also has a perfect excuse for Feel at Home not working, even when every other network can roam fine (or if you use a VPN that has to be kept secret). It's that it can't control foreign networks, which is quite ironic when speed tests show great throughout and all the problems come from Three's own 'pipe' where it blocks key services to stop people being able to 'abuse' the unlimited data it doesn't actually have to offer!
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