Originally Posted by phonesailor:
“What their web-site says about this deal - "Save 24 - over the contract length" - so if you don't renegotiate after, you will pay 42 after 1 year...
Also you can get 2000 Minutes to 3 network if you call 333...”
I received the letter during the week, I've been expecting it for ages. Anyhow I also had the text offering the £20 plan for £18. When I spoke to customer services this morning, the guy looked into it for me and said that under the offer, they issue a new sim and number and I couldn't take my number with me (no reason why could be given by him). This offer apparently is to try and get existing customers to take out a second plan for family members etc or start again on an old contract phone.
I made it clear, calmly I'll add, that I'd had my number for over ten years and wasn't going to change it. He put me on hold to speak to his "manager", came back with the £28 monthly 600 min, AYE data plus 12GB tether and AYE texts for £17! I have accepted that, would have been foolish not to.
So I'm now not tied to a 12mth contract, free to move if a better contract comes up elsewhere and only paying only £2 a month more than my One contract and not the £30 they said
Would suit me best!!