Originally Posted by Young Turks:
“You're right they want more money from their existing customers as they want more profit but good luck to them with that many customers would not be prepared to pay more for less.”
“You're right they want more money from their existing customers as they want more profit but good luck to them with that many customers would not be prepared to pay more for less.”
That may well be true. The big sticking point for them seems to be the unlimited tethering - which is why new plans don't have it, regardless of price, and why they are forcing people off of it. Being able to make a profit / more of a profit is a plus too.
Originally Posted by Young Turks:
“Also many Three customers can't even get 4G! so not only is good plan scrapped but also some of those can't get 4G while losing The One Plan. Good bye to Three I would say.”
“Also many Three customers can't even get 4G! so not only is good plan scrapped but also some of those can't get 4G while losing The One Plan. Good bye to Three I would say.”
Well, no, it's a brand new technology for the UK. But they need money to build that network, and loads of people on cheap plans who aren't earning them much money isn't going to give them the capital needed to do that. Chicken and egg.
Originally Posted by Young Turks:
“Well they should have never advertised as 1000gb unlimited should they? They can't question how that data is used the way they sold & advertised The One Plan.
They want to have their cake and eat it too!”
“Well they should have never advertised as 1000gb unlimited should they? They can't question how that data is used the way they sold & advertised The One Plan.
They want to have their cake and eat it too!”
I don't think they ever said 1000gb - they said all you can eat. But again, that doesn't imply permanent usage as a home connection (and IIRC the terms and conditions give them an out if you're a disproportionate load on the network - which the heavy tetherers / torrenters certainly are).
Originally Posted by Young Turks:
“You have no idea what you are talking about. That’s sort of scare mongering wont scare me at all.
I work in financial services my friend and Direct Debit Indemnity Claim is in force just to stop companies like 3 or any other company who try to take more payment or amount not agreed in the first place.
So no one would be open to debt collectors or trashed credit if 3 or any other company break their part of Direct Debit contract. I have only mentioned one reason but there are 8 reasons why legally the customer or their bank can claim any DD payment under Direct Debit Indemnity Claim.
I challenge 3 to charge my account more or move me to other plan without my consent and to see if they get their payment. The Bank has to refund any DD payment as soon as it is requested by the account holder”
“You have no idea what you are talking about. That’s sort of scare mongering wont scare me at all.
I work in financial services my friend and Direct Debit Indemnity Claim is in force just to stop companies like 3 or any other company who try to take more payment or amount not agreed in the first place.
So no one would be open to debt collectors or trashed credit if 3 or any other company break their part of Direct Debit contract. I have only mentioned one reason but there are 8 reasons why legally the customer or their bank can claim any DD payment under Direct Debit Indemnity Claim.
I challenge 3 to charge my account more or move me to other plan without my consent and to see if they get their payment. The Bank has to refund any DD payment as soon as it is requested by the account holder”
And all 3 have to do is send you a letter saying "on this date we're doing this and charging this, if you don't cancel or request a downgrade we assume you agree" and that'll be that. This will undoubtedly happen when their terms and conditions/the law deem necessary - the text messages we're going to get are presumably a less formal warning to request a discussion. It's much cheaper to send a text now, get most of the customer base, and then only send letters to the stubborn or unaware.
You can cancel or recall the direct debit all you want, but if 3 are meeting their contractual obligations then refusing payment is going to cause you more trouble than it's worth.
And if you want to ignore these texts, go for it - but don't be surprised if you don't get as good a retention deal as someone more proactive may have got. And it's your choice - either work with 3 now and get a decent outcome, or be belligerent and get a PAC code, choice of non-discounted plans and debt collectors
Originally Posted by Young Turks:
“In regards the One Plan you are right it may be going away so is three’s profit. I can’t see how One Plan Customer would be happy to pay more for less. They may remove this plan but that will cost them.”
“In regards the One Plan you are right it may be going away so is three’s profit. I can’t see how One Plan Customer would be happy to pay more for less. They may remove this plan but that will cost them.”
Again, if they're losing money or not making much profit, they won't be so worried about the loss. They want profits. Why would they accept a loss for any longer than they need to?




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