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Three phases out "The One Plan" and Unlimited tethering


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Old 11-11-2014, 21:18
d123
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It was in the terms and conditions if anyone chose to examine them. The 1000GB reference is well known and needs no further reference to it.
I did examine them and couldn't find it anywhere in the T&Cs, "a well known reference" isn't T&Cs so it does really need further reference.

Please show the link, just to prove me wrong and to show you weren't just making it up when you posted.
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Old 11-11-2014, 21:19
d123
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Just so people are aware. That page refers to the new tariffs and not the one plan.

The one plan had different terminology and never mentioned a usage cap. The one plan did however mention 1000GB as an example of what you could theoretically use.

The new tariffs mention 1000GB as a cap to identify commercial/non commercial use.
Thanks Jabba, I knew I wasn't imagining it .
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Old 11-11-2014, 21:20
Faust
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£50 a month and a two year contract. Hardly enticing.
Well if you factor in landline line retal plus a BB package that isn't exactly cheap either. Welcome to our world. The days of dirt cheap BB are over.
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Old 11-11-2014, 21:31
moox
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Well if you factor in landline line retal plus a BB package that isn't exactly cheap either. Welcome to our world. The days of dirt cheap BB are over.
I pay less than 50 quid a month for an unlimited 80Mbps connection, and phone line, with many mod cons from a highly reputable ISP with a one year contract.

A bit different to a limited 50GB connection that will probably only be 3G and is subject to congestion and other nasties like NAT.

There's probably room to ease up on the caps for more rural areas for mobile broadband. 100GB or something at a sane price should be doable.
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Old 11-11-2014, 22:24
Young Turks
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I look forward to your posts in the next few months complaining that your credit file is ruined and its Three's fault. You just crack on and we'll all sit back and watch.
It is not called credit file! What you mean is 'credit rating' which Three can't ruin, as they currently have no legal ground to do so any attempt would result them paying me nice compensation!

Go on I'll bite.

Have you even read the direct debit guarantee? Which says that if payments are to change they only have to give you 10 working days notice that the payments are to change before they can debit your account. Three are giving at least 60. And anyone who isn't happy can simply cancel and go elsewhere as per the terms of the contract.

But by all means continue with your "free financial education" while everyone else who actually know what they are talking about just pisses themselves with laughter
Well you should not bite what you can't chew

Let me educate you. (free as well!)

Clearly you have no idea what Direct Debit is, which is just a method of payment. For Three to use that method of payment they need to have a legal contract to do so in the first place.

It is clear that the contract will be void come 5th January, as it will cease to exist so your claim of ‘they can charge whatever they want providing they give 10 days notice’ is comical. No wonder you are pissing yourself with laughter because your post is piss poor attempt so well worth laughing.


I can only surmise that you obtained your financial 'education' from the same place that taught you written English?

If so, then the nonsense you post is understandable.
Wooww watch out spelling police is out

Is that the best you can come up with? Well after your financially inept comments about the subject I would not expect anymore to be honest.

By the way I have obtained my financial education and qualification from AAT if you must know!

***

Back to subject it is clear that Three did mention 1000GB when they talked about AYCE data but some of Three fans/employees here are happy to deny it.

You can deny it as much as you like but they did offer 1000GB which has turned out to be just a empty promise.
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Old 11-11-2014, 22:28
Prof-x
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Any clarity on wether three are offering people on the £15 one plan the same deal and price but minus the tethering ?
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Old 11-11-2014, 22:29
Prof-x
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Oh dear three Netflix just updated on my iPhone 6+ with 1080p support

Data rinse
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Old 11-11-2014, 22:29
japaul
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Just so people are aware. That page refers to the new tariffs and not the one plan.

The one plan had different terminology and never mentioned a usage cap. The one plan did however mention 1000GB as an example of what you could theoretically use.

The new tariffs mention 1000GB as a cap to identify commercial/non commercial use.
Says the same thing about AYCE usage cap in here though (pre March 14 price plans, points to note)
http://www.three.co.uk/_standalone/L...=1214305748126
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Old 11-11-2014, 22:39
d123
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Any clarity on wether three are offering people on the £15 one plan the same deal and price but minus the tethering ?
The Three Executive Office say there are no old discounts carried over or discounts applied to the new plans available.

They said "all customers that have been communicated with would be moved onto standard contracts without exception".

Anyone who has actually got a discounted plan is extremely lucky if they actually do have it applied (and if they get to keep it).
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Old 11-11-2014, 22:40
davethorp
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Well you should not bite what you can't chew
First correct thing you have written in this thread

Let me educate you. (free as well!)
Go on this should be good

Clearly you have no idea what Direct Debit is, which is just a method of payment. For Three to use that method of payment they need to have a legal contract to do so in the first place.
Well you didn't disappoint. Three do have a legal contract in place. A contract they can vary by giving notice. Which they have. People have the choice of either cancelling or accepting the change. If they cancel there won't be a direct debit to take after cancelling. If they accept the change then as per before three will generate a bill and then take payment at least 10 working days later all of which is compliant with the contract and the direct debit guarantee which I'm guessing you still haven't actually read. Although no one ever does read it before signing a DD instruction

It is clear that the contract will be void come 5th January, as it will cease to exist so your claim of ‘they can charge whatever they want providing they give 10 days notice’ is comical.
If you believe that fine, you do that. Be sure to let us know how you get on. We won't point and laugh when you do (much)

No wonder you are pissing yourself with laughter because your post is piss poor attempt so well worth laughing.
I assume you were confused then and talking about your posts. Given the content of the rest of your posts it isn't too unreasonable an assumption
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Old 11-11-2014, 22:48
d123
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First correct thing you have written in this thread

Go on this should be good

Well you didn't disappoint. Three do have a legal contract in place. A contract they can vary by giving notice. Which they have. People have the choice of either cancelling or accepting the change. If they cancel there won't be a direct debit to take after cancelling. If they accept the change then as per before three will generate a bill and then take payment at least 10 working days later all of which is compliant with the contract and the direct debit guarantee which I'm guessing you still haven't actually read. Although no one ever does read it before signing a DD instruction

If you believe that fine, you do that. Be sure to let us know how you get on. We won't point and laugh when you do (much)


I assume you were confused then and talking about your posts. Given the content of the rest of your posts it isn't too unreasonable an assumption
Dave, I really get the feeling you might as well be talking to a brick wall.

Do you know the saying about never arguing with an idiot?
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Old 11-11-2014, 22:48
jonmorris
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That's funny. Unless you give notice, your contract isn't void next yea at all. It will simply change to whatever Three says. By not giving notice, you'll have agreed.

Thus your direct debit mandate will not end. You could obviously cancel it and then they'll seek the money by another method, cut you off, chase the debt, take you to court and send on the bailiffs.

If anyone doesn't believe me, try it and do make sure to tell me so I can get the popcorn ready.
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Old 11-11-2014, 22:49
davethorp
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Dave, I really get the feeling you might as well be talking to a brick wall.

Do you know the saying about never arguing with an idiot?
Even ones offering "free financial education"?
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Old 11-11-2014, 22:49
Young Turks
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Secondly i was annoyed that the equivalent tariff seemed to be priced at £28. This is/was quite infuriating..
I agree this is annoying and this is where Three will have the backlash and start losing many customers when the time comes.

How many customers do Three think would be happy to pay 87% more than what they are paying now for a package that does not even offer unlimited tethering anymore?

As I said before heads must roll, whoever thought it was a good idea to rattle the cage of 1 million loyal customers and ask them to pay 87% for less valuable package should be sacked, as the removal of The One Plan and very expensive new plans will cost Three many many customers.
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Old 11-11-2014, 22:58
jabbamk1
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The Three Executive Office say there are no old discounts carried over or discounts applied to the new plans available.

They said "all customers that have been communicated with would be moved onto standard contracts without exception".

Anyone who has actually got a discounted plan is extremely lucky if they actually do have it applied (and if they get to keep it).
That's if you don't contact them.

If you ring em up you'll most likely be able to get the plan at the price you want.
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Old 11-11-2014, 23:00
jabbamk1
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I agree this is annoying and this is where Three will have the backlash and start losing many customers when the time comes.

How many customers do Three think would be happy to pay 87% more than what they are paying now for a package that does not even offer unlimited tethering anymore?

As I said before heads must roll, whoever thought it was a good idea to rattle the cage of 1 million loyal customers and ask them to pay 87% for less valuable package should be sacked, as the removal of The One Plan and very expensive new plans will cost Three many many customers.
Projections show that Three will continue to grow in 2015
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Old 11-11-2014, 23:02
MTUK1
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It is not called credit file! What you mean is 'credit rating' which Three can't ruin, as they currently have no legal ground to do so any attempt would result them paying me nice compensation!
Err, the thing which lists your credit history is a Credit File. It lists all outstanding credit commitments, along with data on how your paying them off and any defaults etc. Your credit rating is a theoretical score given by each lender or provider which differs for each company and isn't shared with the applicant. I am shocked if as you say you work in finance you don't know that.

And stop spouting off all the rubbish about 1000GB. They never advertised it as such. They mentioned it in their terms and conditions, but they never put it in big bold letters with each of their plans and said, here we go, fell free to use 1000Gb we'd love that.
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Old 11-11-2014, 23:07
old bill2
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It would seem that all afected customers will get a letter giving them 60 days notice.
http://www.moneysavingexpert.com/new...es-old-tariffs
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Old 11-11-2014, 23:09
d123
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That's if you don't contact them.

If you ring em up you'll most likely be able to get the plan at the price you want.
That was in reply to a specific question I asked them today.

The bit in quotation marks is a direct quote from their reply.
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Old 11-11-2014, 23:20
jonmorris
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I sold phones for nearly ten years. I know a thing or two about contracts and setting up direct debit mandate, thank you very much.

Three will give suitable notice of a change, giving you the chance to give notice to leave or accept the new tariff. It's very simple really.

If they don't give suitable notice, it won't be possible to change you - but chef ould just extend their own date of change.
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Old 12-11-2014, 12:21
davethorp
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Guess we can put the popcorn away now. Looks like the mods have been in, pity as some helpful posts particularly those highlighting three's terms and conditions seemed to make the cut as well as the less helpful ones
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Old 12-11-2014, 12:37
plymouthbloke1974
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At least the nonsensical rambling will cease for a bit lol
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Old 12-11-2014, 12:39
jonmorris
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Guess we can put the popcorn away now. Looks like the mods have been in, pity as some helpful posts particularly those highlighting three's terms and conditions seemed to make the cut as well as the less helpful ones
That's a shame. But the Revels get to survive another day.

It's good that this (mis)information was removed though as it was definitely going to cause problems for those who came to this thread and believed any of it.

I don't think it can be stressed enough that Three will give people sufficient notice of the change in tariff, and if it doesn't then (and ONLY then) will people have a right to start getting upset.

Once notified, people will have the right to say 'Sod off' and take their business elsewhere if they wish.

If Three attempted to impose the new tariffs on users who are still within their contract term, they could also do that but only after giving every customer the right to end their contract early. That does however run the risk of creating even more bad feeling, so it seems Three has opted NOT to do this, or at least not yet (I am thinking more of those in two year contracts signed back in March when the One Plan still existed for handset tariffs).

I am concerned that there is still a clear issue as to whether Three is offering One Plan users the chance to change to a new tariff for the same price, or whether they're being forced to pay the full price (and being told that those who got discounts shouldn't have). If I'm asked to pay £25 or £28 a month instead of £15 then I'll seriously consider other options.
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Old 12-11-2014, 12:41
eforce
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I've noticed a lot of people buying Three's rhetoric to try and make themselves feel better about being shafted while scapegoating 'hardcore' users.

For hardcore users, it will be business as usual, £15 AYCE SIM, using PDANET/FoxFi to circumvent the blockade, while having more bandwidth to chew up that you would have otherwise been using
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Old 12-11-2014, 12:46
davethorp
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At least the nonsensical rambling will cease for a bit lol
Just noticed they've been hit with a ban too so guess it will
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