It's kinda funny when you think about the song and dance Three make about mid term contract price hikes from its competitors. Yet it seems fine with a 187%~ price increase i.e. £15 to £28 on the closest plan that even then offers over 99% less data for tethered use. Whilst I appreciate these changes are outside minimum term it still speaks volumes.

Well, as soon as I get the text, I'm off to T-Mobile.

Company actually exercises a section of its terms and conditions shocker. Sorry, but I'm quite fed up of all this faux-outrage on here now.

The ones whinging are, I'm sure, the exact same peole that sign up to Sky and cancel after their minimum term in order to get the exact same package for a cheaper price. God forbid a company actually do something similar to them as that makes them vulgar, thieves, money-grabbers and all the rest of it.

Quit complaining and, when you speak to Three, negotiate the best deal you can. It's not rocket science. It's not landing a probe on a comet. It's not difficult.

It's exactly what I will be doing and you can take my word for it that I will most certainly NOT be paying £28/month when I've finished with them. That is a fact.

That's exactly the point I previously made. What is stopping them from applying the 4gb tethering limit to legacy tariffs? It's obviously a fund raising exercise, and the only way to get around price increases without losing face. They previously championed a campaign against price rises.

I agree and it's a shame that people are being very vocal in saying to just accept it and move on. This is exactly why we all live in ripoff Britain, companies know that people will just grumble and do nothing. It might make a difference/ it might not but I certainly wrote in voicing my dissatisfaction. We are the customer and yes we can all vote with our feet. My letter might make a difference/ maybe not, but at least I've voiced my opinion in an official capacity.

Just ask for the £15 deal. Its not hard.

But yeh, what Three are doing is stupid and the way they're going about it is even more stupid.

But hey, they've made their decision.

I guess it depends who you get - when I called earlier I was told that deal would cost me £28 and they cant apply my current £10 discount to it either.

Will try again tomorrow!


Has anyone had any luck just outright asking for this and getting it?

08003583429

I followed advice on here and it worked...nothing to loose

Let us know how you get on Andy ..good luck

What does this mean? What is the point being made?

Yeah give it another go and good luck....whether there is any criteria to it....I am quite a low user to be honest, 3gb no tethering 150 minutes average talk time

It's looked at on an individual basis.
Example 1 - you pay £15 for the one plan. Chance is you'll be offered the £15 AYCE deal.
Example 2. - you pay £20pm for the one plan. Chance is you'll be offered £20pm+ for the AYCE deal.

Basically you'll either pay the same or more than what you pay now. You will not be offered a plan for less.

Its a 12 month tie in for the £15 deal FYI.

Thats good to know - I'm similar usage - maybe slightly more Data, and i thought maybe because i don't use to many minutes thats why the didnt consider it for me but because it varies so much for me thats why I've liked having so many minutes on the one plan knowing my bill be be the same each month.


I do pay £15 for the one plan currently so maybe i was just unlucky not to be offered this when i called - all they would offer me is whats on their website. Thanks again

Yes we get it. Three customers are losing unlimited tethering. Go troll somewhere else.

I was called weird for not waiting for a text. I went ahead early looking for a result (before 3 put a block on it) and got one....I'm advising other to do the same. What's wrong with that?

What's you point??????

Oh and bother to read back a little bit further to see what we were referring to

Hi jabba I was told i would stay on a I month rolling basis by the rep. The minimum term on my phone still says 12/10/14
It may change on the 19th when my next month usage cycle kicks in and everything updates. I will post back when this happens.
As it stands I'm well happy with 3 services & as I've stated before I'm not looking to leave so 12months would be no hardship to me.
Alex

Oh ok. I could be wrong on that one then. But i'd check just in case.

I repeated back to him twice what he had said and he confirmed it. As I said I will feed back soon as I can.
As you say everybody could be getting slightly different offers

Those affected by One Plan changes have to be very careful that they don't get themselves involved in additional contractual obligations by agreeing to terms offered when they call to enquire about the changes. Be careful what you agree to on the phone! A wrong response could prove expensive!

Thanks Anne Robinson.

Personally I would just cancel and leave, if enough people do it, Three will copy their Austrian subsidiary and bow to the heavy users, or you can behave like the typical British slave and go along with it.

They are doing this so that the performance improves for the majority of customers and so that a small minority < 10% don't cause 60% of the network's resources to be used. I support them in that.

That's rather obvious, but every time I have changed plans with 3 there is usually a cooling off period and they will send a letter detailing the new plan, price, commitments and so on.

I did very politely.

I was told no problem for £15 Three will give me 200 mins and AYCE but on a 12 month contract which doesn't even cover my actual usage. If I want the equivelement of my One Plan it's £28 and there's no special customer discount on offer. After 30 minutes of dicussion I requested my PAC code and PAC for the other 4 sim account we have which were provided.

They won't.

It's a final decision that has been signed off.

Three aren't brining back Unlimited tethering.

And besides there are differences between UK and Austria as to why they can offer unlimited tethering at the price they currently do. Low population comes to mind.

In that case just leave. Much better deals out there.

Or try making a complaint through the website. If I remember correctly someone calls you back and has a discussion with you about possible outcomes.

Did you ring the 0800 number?