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Three phases out "The One Plan" and Unlimited tethering
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Chris1973
14-12-2014
Quote:
“Everyone gets the letter. Doesn't matter if you use 10mb in a month or 100GB in a month.”

I know. I added the point as clairty because on various occasions, some have seemingly been hoping that they have a stay of execution because they aren't a heavy user (whatever one of those is). or only use slightly over the current tethering allowance.
Thine Wonk
14-12-2014
Originally Posted by Chris1973:
“I know. I added the point as clairty because on various occasions, some have seemingly been hoping that they have a stay of execution because they aren't a heavy user (whatever one of those is). or only use slightly over the current tethering allowance.”

How much you download might dictate the group you're in though, which was my earlier point and the point of the other thread I created to see if we could work it out. That thread got Wavejocked unfortunately, but the good news is it's been over a month since his ban and he's still 'inactive' meaning it's a permanent ban.

I haven't had a text, call or letter... yet. People who were using a lot of data seemed to have been prioritised, it's a shame that thread didn't work out as we might have been able to work out what the criteria was for the initial groups that were being contacted.

I don't doubt their current plans are to eventually contact all customers.
Daveoc64
14-12-2014
Originally Posted by Thine Wonk:
“Data use is data use, but unlimited on a phone is typically going to be be, browsing, email and limited streaming while travelling etc.

When they offered unlimited tethering people were using it for mainstream home internet use, using it for downloading full size PC games on steam, many hours of streaming, you wouldn't sit and watch 4 hours of content on your phone on a daily basis (majority won't) but people will watch a lot more on a big screen. Windows updates can be 100s of megs, as well as other software, desktop browsers pre-fetch more content by default, cloud sync and storage on desktop drives, etc etc etc

They are selling a phone plan, so the primary use of data is designed for the phone, it is nice to have an extra 4GB for tethering and portable hotspot and it means that the plan is profitable for the network, the amount of users previously using it heavily for tethering was adversely affecting the network for the majority of ordinary mobile phone users.”

Exactly.

Companies offer "unlimited" products (internet, buffets, gym membership) on the basis that they'll get people:

- Using it a lot making them less profitable
- Using it an average amount (profitable)
- Hardly using it (very profitable)
M_M2
14-12-2014
I'm on the One Plan 30 day £18 pm plan, and I received the initial text message and letter. I chose to ignore them for now as I have until 05 January to act,

I received a phone call from Three yesterday offering me All-you-can-eat data All-you-can-eat minutes 1 Month for £21.00 a month thereby allowing me the same £7 discount I have on my existing One Plan. The letter I had received mentioned moving me on to the 600mins AYCE for £23.

So I'm not sure if this is a change in tact from Three or not, but it appears they are still willing to apply discounts.
Thine Wonk
14-12-2014
It probably depends on your value to Three in terms of usage and revenue, but who knows. It's good to hear though as I'd be happy if I get a reasonable deal when they finally get around to contacting me and moving me off the One Plan, I was out of contract many months ago and haven't heard a peep yet.
Ursula_Vasey
15-12-2014
Originally Posted by M_M2:
“I'm on the One Plan 30 day £18 pm plan, and I received the initial text message and letter. I chose to ignore them for now as I have until 05 January to act,

I received a phone call from Three yesterday offering me All-you-can-eat data All-you-can-eat minutes 1 Month for £21.00 a month thereby allowing me the same £7 discount I have on my existing One Plan. The letter I had received mentioned moving me on to the 600mins AYCE for £23.

So I'm not sure if this is a change in tact from Three or not, but it appears they are still willing to apply discounts.”

I imagine that the AYCE data on this new deal is for phone use only, and doesn't include tethering. You should check if you have any tethering allowance before signing up.
jabbamk1
15-12-2014
Originally Posted by Ursula_Vasey:
“I imagine that the AYCE data on this new deal is for phone use only, and doesn't include tethering. You should check if you have any tethering allowance before signing up.”

.......

All new tariffs are the same. If you get AYCE data you get 4GB of tethering.

The new plans are standardized. Its the whole reason they're phasing out their older plans.
jonmorris
15-12-2014
Standardised until a year or two down the line when they introduce a new idea, and now we know they won't hesitate to move everyone over.
M_M2
15-12-2014
Originally Posted by jonmorris:
“Standardised until a year or two down the line when they introduce a new idea, and now we know they won't hesitate to move everyone over.”

That's the problem with Three now. They've set a precedence and none of their offers are worth the paper they're written on.
Young Turks
15-12-2014
Originally Posted by jabbamk1:
“Three no longer do retention deals at all.

Nothing. They've been planning this for a while and implemented phase 1 over a year ago now.

The only retention deals they will do are pre set retention deals (such as no upfront cost or £1 cheaper on certain contract tariffs for example). These pre set deals are for existing customers only and usually work out ever so slightly cheaper than the new customer price. It's not an amazing set of deals and only available on certain contract handsets. No SIM Only deals other than RRP.

The only other retention deals that Three will continue to do is on low cost handsets on low cost tariffs.

The only other way you can get a non RRP tariff is if you have signal issues or if authorised by a manager due to Three messing up in some way and directly affecting you etc...

So to sum up, no loyalty discounts, no retention deals and no flexibility on pricing. Only exceptions are the ones mentioned above, sure we'll see other exceptions but the above is the general rule.”

This statement is not correct. Three do offer retention deals as I am on one of these offers myself.

I used to be on The One Plan and received the original text on 5th November. I have ignored it until they called me last month to sell me a 200minutes package more than I used to pay for One Plan.

I told them that was not acceptable and would not pay them more for less and happy to switch providers or downgrade to PAYG only, at that stage they did offer me retention deal of AYCE data on everything + 4GB tethering for only £15

My online account now confirms that and interestingly it also show 4096mb personal hot spot under my allowances. Everything unlimited apart from that tethering limit all for only £15

So it is safe to say and assume that 3 do still offer discounts and deals.
jabbamk1
15-12-2014
Originally Posted by Young Turks:
“This statement is not correct. Three do offer retention deals as I am on one of these offers myself.

I used to be on The One Plan and received the original text on 5th November. I have ignored it until they called me last month to sell me a 200minutes package more than I used to pay for One Plan.

I told them that was not acceptable and would not pay them more for less and happy to switch providers or downgrade to PAYG only, at that stage they did offer me retention deal of AYCE data on everything + 4GB tethering for only £15

My online account now confirms that and interestingly it also show 4096mb personal hot spot under my allowances. Everything unlimited apart from that tethering limit all for only £15

So it is safe to say and assume that 3 do still offer discounts and deals.”

Read the final sentence of my post again.
Ursula_Vasey
15-12-2014
My mistake, sorry. I should have said that the new plans don't include unlimited tethering, not that tethering has been completely removed. My apologies. The maximum tethering allowance on new plans is 4GB, even when the plan says you have AYCE data. The AYCE data is only for phone use. Best to check what the terthering allowance is before committing to a new deal.

People on fixed term deals, such as 12 months sim only, or 2 year phone contracts, will be unaffected by these changes until their fixed terms end. The contract will not just roll on, and be a 30 day sim only deal under the same terms. 3 will move you to a different deal, or offer you the chance to choose something else, with the option of leaving if you don't like the tariffs on offer.
d123
15-12-2014
Originally Posted by Ursula_Vasey:
“My mistake, sorry. I should have said that the new plans don't include unlimited tethering, not that tethering has been completely removed. My apologies. The maximum tethering allowance on new plans is 4GB, even when the plan says you have AYCE data. The AYCE data is only for phone use. Best to check what the terthering allowance is before committing to a new deal.

People on fixed term deals, such as 12 months sim only, or 2 year phone contracts, will be unaffected by these changes until their fixed terms end. The contract will not just roll on, and be a 30 day sim only deal under the same terms. 3 will move you to a different deal, or offer you the chance to choose something else, with the option of leaving if you don't like the tariffs on offer.”

I suspect you have started posting without reading the thousand+ posts already made in this thread that already say that?
nafanny29
15-12-2014
The news that BT are bidding for EE (which means if successful they will have the mobile network and backhaul under their control) will mean Three better stop their customers fleeing (mostly to EE) at all costs, cause they wont be back anytime soon!!

Bet their "no discount" policy stops asap lol
david16
16-12-2014
Originally Posted by nafanny29:
“The news that BT are bidding for EE (which means if successful they will have the mobile network and backhaul under their control) will mean Three better stop their customers fleeing (mostly to EE) at all costs, cause they wont be back anytime soon!!

Bet their "no discount" policy stops asap lol”

I don't like BT.

Why are they allowed to completely control all infrastructure in the fixed line market and be the gateholders, and also all completely control all mobile infrastructure if successful in their bid for EE?

BT have a huge unfair advantage in the commercial telecommunications sector. Should they not be forced to divest all gateholder infrastructure so they are in a level playing field with all other competitors.
Daveoc64
16-12-2014
Originally Posted by nafanny29:
“The news that BT are bidding for EE (which means if successful they will have the mobile network and backhaul under their control) will mean Three better stop their customers fleeing (mostly to EE) at all costs, cause they wont be back anytime soon!!”

What is your basis for this claim?

With the news that BT's customers have the lowest customer satisfaction rates of any landline provider, I don't see them doing anything positive to the mobile market.
Quackers
16-12-2014
My work mate has downloaded 1.4 Terabytes on his iPhone 6 with 'The one plan', not bad going on a phone thats less than 3 months old. . 3 are moving him to a different plan on January 22nd.
Jack_Wilson2
16-12-2014
Originally Posted by Quackers:
“My work mate has downloaded 1.4 Terabytes on his iPhone 6 with 'The one plan', not bad going on a phone thats less than 3 months old. . 3 are moving him to a different plan on January 22nd.”

and I thought i was bad using a few hundred GB.... But now i'm starting to realise it's nothing compared to what people are actually doing with it hence the above.

Also

You say 'My work mate has downloaded 1.4 Terabytes on his iPhone 6 with 'The one plan'.' Did this include tethering?
Aye Up
16-12-2014
Originally Posted by david16:
“I don't like BT.

Why are they allowed to completely control all infrastructure in the fixed line market and be the gateholders, and also all completely control all mobile infrastructure if successful in their bid for EE?

BT have a huge unfair advantage in the commercial telecommunications sector. Should they not be forced to divest all gateholder infrastructure so they are in a level playing field with all other competitors.”

If the deal does go ahead as planned as I mentioned in another thread BT will simply transfer its fibre backhaul to its Openreach division which is legally separate from the parent company. In effect it will be Openreach who will probably run the backhaul. You say BT had an unfair advantage? What do you base that on? Right now fixed lines are run independent of other BT group divisions like Retail or Global Services, Openreach has been mandated by OFCOM to sandbox the Openreach division, this is done to ensure it doesn't favour any company in particular. When an ISP places an order with Openreach whether to install a new line or broadband it shows up as an Generic based install, whether that is from BT or Sky, they do this to ensure neither company gets better treatment.

My point is this, BT may be the incumbent, however they are more firmly regulated that any other European telecoms company. If you go to Germany or France eit incumbents get away with fleecing customers with anti competitive practises. They are also in some shape or other owned by the state.

OFCOM will make sure that anywhere BT is perceived to have market power will be solved probably by a remedy similar to the aforementioned
Young Turks
16-12-2014
Originally Posted by Quackers:
“My work mate has downloaded 1.4 Terabytes on his iPhone 6 with 'The one plan', not bad going on a phone thats less than 3 months old. . 3 are moving him to a different plan on January 22nd.”

Blimey what package are they moving him to that covers 1.4TB?

Since the removal of one plan I was considering increasing my mobile data usage to 30GB pm but after reading this I am going to target at least 50GB considering some people are using 500GB!

Anyone out there who hit 100GB or more per month?
Darreninessex
16-12-2014
Haven't had a text yet....my SIM only ONE plan passed it's min term in July.

Certainly will miss the tethering aspect

Use about
600 mins a month
300 texts
And about 6gb of data....most of it tethering
cooler
16-12-2014
Originally Posted by Young Turks:
“Anyone out there who hit 100GB or more per month?”

According to data sense, I've used 145.06 GB in the last 30 days.
Gigabit
16-12-2014
Openreach isn't a monopoly though. Other companies could easily setup infrastructure elsewhere or even buy lines from BT but they don't.
jabbamk1
16-12-2014
Originally Posted by Quackers:
“My work mate has downloaded 1.4 Terabytes on his iPhone 6 with 'The one plan', not bad going on a phone thats less than 3 months old. . 3 are moving him to a different plan on January 22nd.”

Is that in one month or three months?

Got a screenshot for proof?
moox
16-12-2014
Originally Posted by Gigabit:
“Openreach isn't a monopoly though. Other companies could easily setup infrastructure elsewhere or even buy lines from BT but they don't.”

They're a monopoly because no one wants to set up their own infrastructure - because it'd be very expensive to do it on a serious scale, it's incredibly risky, and it is much cheaper to just rent it from Openreach.

Virgin exists in some areas but they amassed a lot of debt to be there, and aren't expanding at any significant rate
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