Three phases out "The One Plan" and Unlimited tethering

Everything Goes · 01-01-2015, 21:18

Quote:

You just need to ask for it to be added on at point of sale.

If it's an automatic migration then obviously you won't get the 3-3 calls as everyone is just being moved over to a standard price plan (which is the same for new customers)

But for example if you rang up (not glasgow) and ask to upgrade onto a new price plan (has to be 12 months If I remember correctly) then you can ask for 3-3 calls as well and they'll add it on at no extra cost. Should they say no then they're an idiot and should be fired on the spot.

Ok maybe that last sentence is extreme but freebies should never be denied haha.

Here is an obscure one I was thinking of asking for when my contract is up in May. Will Three's Retentions team allow you to have Free Text Message Delivery Reports? Standard charge is 1.2p where as Vodafone and O2 don't charge for this.

jabbamk1 · 01-01-2015, 21:20

Quote:

Originally Posted by Everything Goes

Here is an obscure one I was thinking of asking for when my contract is up in May. Will Three's Retentions team allow you to have Free Text Message Delivery Reports? Standard charge is 1.2p where as Vodafone and O2 don't charge for this.

Nope.

That's a standard charge. Can't be removed.

Everything Goes · 01-01-2015, 21:31

Quote:

Originally Posted by jabbamk1

Nope.

That's a standard charge. Can't be removed.

Oh well it was worth a try.

jabbamk1 · 01-01-2015, 21:32

Quote:

Originally Posted by Everything Goes

Oh well it was worth a try.

You can ask them. Just don't expect anything.

Everything Goes · 01-01-2015, 21:46

Quote:

Originally Posted by jabbamk1

You can ask them. Just don't expect anything.

OK will ask but looks like the answerer will be no. One of those things that a recurring discount cant be added to. If you don't ask you don't get I suppose. When will the new plans be announced must be imminent!

Daveoc64 · 01-01-2015, 23:55

I phoned in September to upgrade from a 24 month contract (with phone) "One Plan" to the £15 12 month SIM only plan (200 mins). I was just told it included 300 minutes to other Three numbers - I didn't ask for it or really care!

jeffkey1 · 02-01-2015, 13:18

Quote:

Originally Posted by d123

Standard plan other than the 3-3 minutes, are you sure you got those? I haven't seen Three offering them for a while.

Yes got 2000 3-3 Minutes included for free. (Should be £10/m)

As said I'm an existing customer.

jabbamk1 · 02-01-2015, 13:47

Quote:

Originally Posted by jeffkey1

Yes got 2000 3-3 Minutes included for free. (Should be £10/m)

lol.

I do love it when "customer service advisers" blatantly try and lie to me with crap such as "3-3 calls cost £10 but we'll give it to you free".

I was once told that they were going to throw in the charger and a memory card for free when it just comes in the box of the phone anyway.

Whilst I know when CS are talking crap, others do not and usually believe or go along with the story their told.

jchamier · 02-01-2015, 13:54

Quote:

Originally Posted by jabbamk1

I was once told that they were going to throw in the charger and a memory card for free when it just comes in the box of the phone anyway.

Moto G doesn't include a charger on any of the handsets. O2 I believe is also removing chargers (or getting manufacturers to not supply) on their smartphones.

They seem to believe the world has enough chargers already

jabbamk1 · 02-01-2015, 14:01

Quote:

Originally Posted by jchamier

Moto G doesn't include a charger on any of the handsets. O2 I believe is also removing chargers (or getting manufacturers to not supply) on their smartphones.

They seem to believe the world has enough chargers already

This was years ago when memory cards with phones was a thing.

But yeh, O2 have been doing that for a while now.

jonmorris · 02-01-2015, 14:24

Good on them. I must have over 50 micro USB chargers now!

jchamier · 02-01-2015, 18:21

Quote:

Originally Posted by jonmorris

Good on them. I must have over 50 micro USB chargers now!

I have about 30 micro USB cables, but only 3 chargers (and 3 devices). I did once have a blackberry charger with a captive cable, but all the others take a USB type A plug, so work with anything. I have two 1.0A phone and one 2.1A tablet charger. The moto G is often charged with an iphone charger.

The problem of not supplying chargers is that it encourages people to buy cheap crap from eBay, some of which is downright dangerous. :-/

moox · 02-01-2015, 19:10

Quote:

Originally Posted by jonmorris

Good on them. I must have over 50 micro USB chargers now!

With varying power outputs and compatibility, presumably

(e.g. Apple's proprietary way of signalling high power charging vs. everyone else's)

moox · 02-01-2015, 19:11

Quote:

Originally Posted by jchamier

The problem of not supplying chargers is that it encourages people to buy cheap crap from eBay, some of which is downright dangerous. :-/

It's worse when people buy cheap Apple chargers thinking that they're fine, but are actually terrible counterfeits.

(so bad, IIRC, that Apple actually offers a discount on a genuine charger if you hand them the fake?)

jonmorris · 02-01-2015, 19:49

Quote:

Originally Posted by moox

With varying power outputs and compatibility, presumably

All compatible and all original chargers, but definitely different outputs, from 0.5A through to 2-2.1A.

Now I need to get a Qualcomm Quick Charge 2 compatible one that has a higher voltage output too (used only when a device confirms it can take more juice).

jchamier · 02-01-2015, 20:17

Quote:

Originally Posted by moox

With varying power outputs and compatibility, presumably

(e.g. Apple's proprietary way of signalling high power charging vs. everyone else's)

I thought Sony used that approach as well?

jchamier · 02-01-2015, 20:18

Quote:

Originally Posted by moox

It's worse when people buy cheap Apple chargers thinking that they're fine, but are actually terrible counterfeits.
(so bad, IIRC, that Apple actually offers a discount on a genuine charger if you hand them the fake?)

Yes, some are amazingly bad. Fake's from China. There are similar problems with Samsung chargers as well.

Li-Ion batteries are scary things due to energy density, and I'm fairly sure all the problems with batteries in Apple, Samsung and other phones has been down to fake chargers :-/

shaggy_x · 02-01-2015, 20:44

the guy who used to do that sim only megathread on HUKD posted it recently on this thread, but i can't find it. Whats his web site and is it kept up to date?

jabbamk1 · 02-01-2015, 20:46

Quote:

Originally Posted by shaggy_x

the guy who used to do that sim only megathread on HUKD posted it recently on this thread, but i can't find it. Whats his web site and is it kept up to date?

www.hotsimonlydeals.com

It's up to date.

Old Endeavour · 03-01-2015, 00:25

Quote:

Originally Posted by jchamier

Yes, some are amazingly bad. Fake's from China. There are similar problems with Samsung chargers as well.

Li-Ion batteries are scary things due to energy density, and I'm fairly sure all the problems with batteries in Apple, Samsung and other phones has been down to fake chargers :-/

Well all of the problems with e-cigs have been with the chargers starting fires and nothing to do with the actual e-cig itself.

Of course that didn't stop the anti's making statements that e-cigs are dangerous!

roadshow2006 · 05-01-2015, 21:48

Has anyone managed to get a cheaper lower plan deal than the £15 one? I might stay with Three if I got the next package down with unlimited data for under £15 with some 3 to 3 minutes.

Carl_Boys · 05-01-2015, 21:55

Is anyone allowed to stay on the one plan? I was forced to move to unlimted with 4gb tethering but still pay £14, what I will say is I've noticed my 4g speeds in South London has improved substantially, I now get 20mbs when I struggled to get 3mb in November time. I would assume people of Mitcham were using the one plan as a home broadband replacement. Also 4g signal seems more reliable and not switching to 3G as much.

eljmayes · 05-01-2015, 22:47

Quote:

Originally Posted by Carl_Boys

Is anyone allowed to stay on the one plan? I was forced to move to unlimted with 4gb tethering but still pay £14, what I will say is I've noticed my 4g speeds in South London has improved substantially, I now get 20mbs when I struggled to get 3mb in November time. I would assume people of Mitcham were using the one plan as a home broadband replacement. Also 4g signal seems more reliable and not switching to 3G as much.

I haven't been contacted yet. It's being phased out by April apparently.

Party Animal · 05-01-2015, 22:59

Quote:

Originally Posted by eljmayes

I haven't been contacted yet. It's being phased out by April apparently.

I have had nothing said about a downgrade yet

carguy143 · 06-01-2015, 07:34

Quote:

Originally Posted by eljmayes

I haven't been contacted yet. It's being phased out by April apparently.

Quote:

Originally Posted by Party Animal

I have had nothing said about a downgrade yet

Are you both in or out of contract?

I believe only those out of contract are being contacted for now.

01-01-2015, 21:18	#1226
Everything Goes Forum Member Join Date: Mar 2002 Location: In the future.... Posts: 11,257	Quote: Originally Posted by jabbamk1 You just need to ask for it to be added on at point of sale. If it's an automatic migration then obviously you won't get the 3-3 calls as everyone is just being moved over to a standard price plan (which is the same for new customers) But for example if you rang up (not glasgow) and ask to upgrade onto a new price plan (has to be 12 months If I remember correctly) then you can ask for 3-3 calls as well and they'll add it on at no extra cost. Should they say no then they're an idiot and should be fired on the spot. Ok maybe that last sentence is extreme but freebies should never be denied haha. Here is an obscure one I was thinking of asking for when my contract is up in May. Will Three's Retentions team allow you to have Free Text Message Delivery Reports? Standard charge is 1.2p where as Vodafone and O2 don't charge for this.

01-01-2015, 21:20	#1227
jabbamk1 Forum Member Join Date: Jan 2012 Location: London, UK Posts: 8,759	Quote: Originally Posted by Everything Goes Here is an obscure one I was thinking of asking for when my contract is up in May. Will Three's Retentions team allow you to have Free Text Message Delivery Reports? Standard charge is 1.2p where as Vodafone and O2 don't charge for this. Nope. That's a standard charge. Can't be removed.

01-01-2015, 21:31	#1228
Everything Goes Forum Member Join Date: Mar 2002 Location: In the future.... Posts: 11,257	Quote: Originally Posted by jabbamk1 Nope. That's a standard charge. Can't be removed. Oh well it was worth a try.

01-01-2015, 21:32	#1229
jabbamk1 Forum Member Join Date: Jan 2012 Location: London, UK Posts: 8,759	Quote: Originally Posted by Everything Goes Oh well it was worth a try. You can ask them. Just don't expect anything.

01-01-2015, 21:46	#1230
Everything Goes Forum Member Join Date: Mar 2002 Location: In the future.... Posts: 11,257	Quote: Originally Posted by jabbamk1 You can ask them. Just don't expect anything. OK will ask but looks like the answerer will be no. One of those things that a recurring discount cant be added to. If you don't ask you don't get I suppose. When will the new plans be announced must be imminent!

01-01-2015, 23:55	#1231
Daveoc64 Forum Member Join Date: Sep 2003 Location: Bristol (BBC1 West) Posts: 15,143	I phoned in September to upgrade from a 24 month contract (with phone) "One Plan" to the £15 12 month SIM only plan (200 mins). I was just told it included 300 minutes to other Three numbers - I didn't ask for it or really care!

02-01-2015, 13:18	#1232
jeffkey1 Forum Member Join Date: Oct 2002 Location: Hampshire, UK Posts: 352	Quote: Originally Posted by d123 Standard plan other than the 3-3 minutes, are you sure you got those? I haven't seen Three offering them for a while. Yes got 2000 3-3 Minutes included for free. (Should be £10/m) As said I'm an existing customer.

02-01-2015, 13:47	#1233
jabbamk1 Forum Member Join Date: Jan 2012 Location: London, UK Posts: 8,759	Quote: Originally Posted by jeffkey1 Yes got 2000 3-3 Minutes included for free. (Should be £10/m) lol. I do love it when "customer service advisers" blatantly try and lie to me with crap such as "3-3 calls cost £10 but we'll give it to you free". I was once told that they were going to throw in the charger and a memory card for free when it just comes in the box of the phone anyway. Whilst I know when CS are talking crap, others do not and usually believe or go along with the story their told.

02-01-2015, 13:54	#1234
jchamier Forum Member Join Date: Mar 2000 Location: This forum Posts: 3,389	Quote: Originally Posted by jabbamk1 I was once told that they were going to throw in the charger and a memory card for free when it just comes in the box of the phone anyway. Moto G doesn't include a charger on any of the handsets. O2 I believe is also removing chargers (or getting manufacturers to not supply) on their smartphones. They seem to believe the world has enough chargers already

02-01-2015, 14:01	#1235
jabbamk1 Forum Member Join Date: Jan 2012 Location: London, UK Posts: 8,759	Quote: Originally Posted by jchamier Moto G doesn't include a charger on any of the handsets. O2 I believe is also removing chargers (or getting manufacturers to not supply) on their smartphones. They seem to believe the world has enough chargers already This was years ago when memory cards with phones was a thing. But yeh, O2 have been doing that for a while now.

02-01-2015, 14:24	#1236
jonmorris Forum Member Join Date: Jul 2002 Location: a land filled with trolls Posts: 12,014	Good on them. I must have over 50 micro USB chargers now!

02-01-2015, 18:21	#1237
jchamier Forum Member Join Date: Mar 2000 Location: This forum Posts: 3,389	Quote: Originally Posted by jonmorris Good on them. I must have over 50 micro USB chargers now! I have about 30 micro USB cables, but only 3 chargers (and 3 devices). I did once have a blackberry charger with a captive cable, but all the others take a USB type A plug, so work with anything. I have two 1.0A phone and one 2.1A tablet charger. The moto G is often charged with an iphone charger. The problem of not supplying chargers is that it encourages people to buy cheap crap from eBay, some of which is downright dangerous. :-/

02-01-2015, 19:10	#1238
moox Forum Member Join Date: Oct 2004 Posts: 14,641	Quote: Originally Posted by jonmorris Good on them. I must have over 50 micro USB chargers now! With varying power outputs and compatibility, presumably (e.g. Apple's proprietary way of signalling high power charging vs. everyone else's)

02-01-2015, 19:11	#1239
moox Forum Member Join Date: Oct 2004 Posts: 14,641	Quote: Originally Posted by jchamier The problem of not supplying chargers is that it encourages people to buy cheap crap from eBay, some of which is downright dangerous. :-/ It's worse when people buy cheap Apple chargers thinking that they're fine, but are actually terrible counterfeits. (so bad, IIRC, that Apple actually offers a discount on a genuine charger if you hand them the fake?)

02-01-2015, 19:49	#1240
jonmorris Forum Member Join Date: Jul 2002 Location: a land filled with trolls Posts: 12,014	Quote: Originally Posted by moox With varying power outputs and compatibility, presumably All compatible and all original chargers, but definitely different outputs, from 0.5A through to 2-2.1A. Now I need to get a Qualcomm Quick Charge 2 compatible one that has a higher voltage output too (used only when a device confirms it can take more juice).

02-01-2015, 20:17	#1241
jchamier Forum Member Join Date: Mar 2000 Location: This forum Posts: 3,389	Quote: Originally Posted by moox With varying power outputs and compatibility, presumably (e.g. Apple's proprietary way of signalling high power charging vs. everyone else's) I thought Sony used that approach as well?

02-01-2015, 20:18	#1242
jchamier Forum Member Join Date: Mar 2000 Location: This forum Posts: 3,389	Quote: Originally Posted by moox It's worse when people buy cheap Apple chargers thinking that they're fine, but are actually terrible counterfeits. (so bad, IIRC, that Apple actually offers a discount on a genuine charger if you hand them the fake?) Yes, some are amazingly bad. Fake's from China. There are similar problems with Samsung chargers as well. Li-Ion batteries are scary things due to energy density, and I'm fairly sure all the problems with batteries in Apple, Samsung and other phones has been down to fake chargers :-/

02-01-2015, 20:44	#1243
shaggy_x Forum Member Join Date: Nov 2005 Location: Deep South (Yorkshire) Posts: 3,416	the guy who used to do that sim only megathread on HUKD posted it recently on this thread, but i can't find it. Whats his web site and is it kept up to date?

02-01-2015, 20:46	#1244
jabbamk1 Forum Member Join Date: Jan 2012 Location: London, UK Posts: 8,759	Quote: Originally Posted by shaggy_x the guy who used to do that sim only megathread on HUKD posted it recently on this thread, but i can't find it. Whats his web site and is it kept up to date? www.hotsimonlydeals.com It's up to date.

03-01-2015, 00:25	#1245
Old Endeavour Inactive Member Join Date: Jun 2014 Posts: 9,746	Quote: Originally Posted by jchamier Yes, some are amazingly bad. Fake's from China. There are similar problems with Samsung chargers as well. Li-Ion batteries are scary things due to energy density, and I'm fairly sure all the problems with batteries in Apple, Samsung and other phones has been down to fake chargers :-/ Well all of the problems with e-cigs have been with the chargers starting fires and nothing to do with the actual e-cig itself. Of course that didn't stop the anti's making statements that e-cigs are dangerous!

05-01-2015, 21:48	#1246
roadshow2006 Forum Member Join Date: Jul 2005 Posts: 1,581	Has anyone managed to get a cheaper lower plan deal than the £15 one? I might stay with Three if I got the next package down with unlimited data for under £15 with some 3 to 3 minutes.

DS Forums

Three phases out "The One Plan" and Unlimited tethering

05-01-2015, 21:55	#1247
Carl_Boys Forum Member Join Date: Mar 2013 Posts: 164	Is anyone allowed to stay on the one plan? I was forced to move to unlimted with 4gb tethering but still pay £14, what I will say is I've noticed my 4g speeds in South London has improved substantially, I now get 20mbs when I struggled to get 3mb in November time. I would assume people of Mitcham were using the one plan as a home broadband replacement. Also 4g signal seems more reliable and not switching to 3G as much.

05-01-2015, 22:47	#1248
eljmayes Forum Member Join Date: Feb 2005 Posts: 925	Quote: Originally Posted by Carl_Boys Is anyone allowed to stay on the one plan? I was forced to move to unlimted with 4gb tethering but still pay £14, what I will say is I've noticed my 4g speeds in South London has improved substantially, I now get 20mbs when I struggled to get 3mb in November time. I would assume people of Mitcham were using the one plan as a home broadband replacement. Also 4g signal seems more reliable and not switching to 3G as much. I haven't been contacted yet. It's being phased out by April apparently.

05-01-2015, 22:59	#1249
Party Animal Forum Member Join Date: Jun 2003 Posts: 1,319	Quote: Originally Posted by eljmayes I haven't been contacted yet. It's being phased out by April apparently. I have had nothing said about a downgrade yet

06-01-2015, 07:34	#1250
carguy143 Forum Member Join Date: Sep 2005 Location: Leyland Posts: 1,971	Quote: Originally Posted by eljmayes I haven't been contacted yet. It's being phased out by April apparently. Quote: Originally Posted by Party Animal I have had nothing said about a downgrade yet Are you both in or out of contract? I believe only those out of contract are being contacted for now.