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Three phases out "The One Plan" and Unlimited tethering


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Old 15-02-2015, 16:44
Tariq_ali1
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No change has been made whatsoever.

The pay as you go and Pay Monthly price plans have been the same for more than 6 months now.

That's not to say Three won't change the plans in the future but there is literally no change to any price plans at the moment. It's just the website that's ****ed.
OK, am I missing something?

Because looking right now, the 300 min AYCE 1 month plan is missing


So this is a website issue? Because that package was always a anomaly.


#confused
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Old 15-02-2015, 16:47
jabbamk1
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OK, am I missing something?

Because looking right now, the 300 min AYCE 1 month plan is missing


So this is a website issue? Because that package was always a anomaly.
See my edit:

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Old 15-02-2015, 16:48
david16
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"the other day" -as you say yourself.

As of now, looks like that is now gone.
I just had a look at the sim plans and the PAYG All In One 15 is still there.
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Old 15-02-2015, 16:50
Tariq_ali1
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Gotcha

I stand corrected.
I'll just go get my coat.
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Old 15-02-2015, 16:57
jabbamk1
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Gotcha

I stand corrected.
I'll just go get my coat.
No worries haha.

It's a stupid thing to happen anyway and I'm surprised they haven't fixed it.
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Old 15-02-2015, 17:47
jonmorris
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Still no monthly plans on my Mac/Chrome, but on my phone with the mobile site it shows all of them.

They really should fix it sooner rather than later.
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Old 15-02-2015, 21:35
pinkllama
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seems three have messed up my billing.

i was on the one plan (unlimited tethering) until the 9th of jan. they called me shortly before that and offered 2000 mins, 3000 sms, unlimited handset data and 4gb tethering for £15 pm, which i accepted.

last month they correctly billed me £15 for the month (all allowances correct in my three)

a few days ago they sent my new bill saying they'd be taking £8 for my next bill. upon checking my three my allowance has changed to 200 mins, All-you-can-eat texts, All-you-can-eat data, Personal Hotspot 4gb.

my new billing is £18pm (1 month contract) with a £10 monthly discount.

i don't mind the £8pm bit but 200 mins is a bit tight for me.

has this happened to anyone else? call me paranoid, but they could remove the £10 discount at any time and i'd be on the tariff they first offered me when they called, which i refused.
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Old 10-03-2015, 15:57
Steve™
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Weirdly I am still unlimited tethering.....not sure why.

This month I've already used 20gb with no sign of any limit or additional charges.

Glitch in the system or just a matter of time lol?!
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Old 10-03-2015, 16:35
tdenson
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Three really do not seem to have a clue. I've got a 2 year One Plan contract expiring 6th May. I haven't contacted them but today I received a letter from them saying "Thanks for staying with Three" and telling me that I have a new contract starting tomorrow 11th March for £60 per month (although elsewhere on the letter it says my package cost is £51 per month) and that they are sending me a gold iPhone 6 Plus (my previous phone on this contract was an HTC One) so wrong on about 3 counts. I'm actually planning to go SIM only on this particular one anyway.
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Old 10-03-2015, 17:41
jabbamk1
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Three really do not seem to have a clue. I've got a 2 year One Plan contract expiring 6th May. I haven't contacted them but today I received a letter from them saying "Thanks for staying with Three" and telling me that I have a new contract starting tomorrow 11th March for £60 per month (although elsewhere on the letter it says my package cost is £51 per month) and that they are sending me a gold iPhone 6 Plus (my previous phone on this contract was an HTC One) so wrong on about 3 counts. I'm actually planning to go SIM only on this particular one anyway.
um that sounds like fraud to me. I'd be contacting your bank and three asap.
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Old 10-03-2015, 17:42
jabbamk1
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Weirdly I am still unlimited tethering.....not sure why.

This month I've already used 20gb with no sign of any limit or additional charges.

Glitch in the system or just a matter of time lol?!
Are you on the one plan?
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Old 10-03-2015, 18:50
tdenson
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um that sounds like fraud to me. I'd be contacting your bank and three asap.
I already contacted 3 before I posted that message. They just said someone will ring me back. I'm sure it will sort itself out, I think it's just incompetence rather than anything sinister. Anyway if they are that disorganised I might just find a 6+ arriving tomorrow which they don't want back
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Old 10-03-2015, 21:42
Richard_T
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Are they? arent they?
still chugging along on the one plan sim only £15 deal
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Old 10-03-2015, 23:13
Party Animal
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Are they? arent they?
still chugging along on the one plan sim only £15 deal
same here
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Old 11-03-2015, 07:04
Steve™
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Are you on the one plan?
Yep - the 30 day version. And my main phone (I have two, one just used for tethering) is the same. I understand the plan isn't ending as such its just the unlimited tethering, but either way I still seem to have both!

I think they have culled the numbers they needed to...
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Old 11-03-2015, 07:06
Darreninessex
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Same here

No contact from 3....used 7gb last month on tethering

Long may it continue
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Old 11-03-2015, 08:02
iTech
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Same here

No contact from 3....used 7gb last month on tethering

Long may it continue
Ditto. Hopeful they have stopped this process. Cue Jabba....
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Old 11-03-2015, 10:24
tdenson
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The plot thickens. As a result of my phone call with them yesterday they have now sent me a prepaid return envelope for the iPhone 6 Plus I've never received and didn't ask for.
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Old 11-03-2015, 12:33
jabbamk1
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Yep - the 30 day version. And my main phone (I have two, one just used for tethering) is the same. I understand the plan isn't ending as such its just the unlimited tethering, but either way I still seem to have both!

I think they have culled the numbers they needed to...
Then you still will have unlimited tethering.

You wont lose it till Three contact you and move you off the one plan onto one of their new plans. This will happen before March 2016 at the latest.

@tdenson- I told you its fraud. Treat it seriously.
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Old 11-03-2015, 13:54
cooler
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Yep - the 30 day version. And my main phone (I have two, one just used for tethering) is the same. I understand the plan isn't ending as such its just the unlimited tethering, but either way I still seem to have both!

I think they have culled the numbers they needed to...
The plan is ending though? The new plans don't have 5000 3-to-3 minutes, 5000 texts for example like the One Plan has.
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Old 11-03-2015, 19:50
Steve™
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Then you still will have unlimited tethering.

You wont lose it till Three contact you and move you off the one plan onto one of their new plans. This will happen before March 2016 at the latest.

@tdenson- I told you its fraud. Treat it seriously.
So are they getting rid of unlimited data even on handset?
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Old 11-03-2015, 19:53
Thine Wonk
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So are they getting rid of unlimited data even on handset?
No unlimited tethering
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Old 11-03-2015, 20:40
Steve™
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No unlimited tethering
Oh thats fine then, no problem. Thanks for the info.
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Old 11-03-2015, 20:51
Brian_Bourdon
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I just had a look at the sim plans and the PAYG All In One 15 is still there.
Last month for that. Back in UK for a while and popped into 3 for a voucher. Told the All in One 15 is ending and may get one more month before it's withdrawn. Shame.
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Old 11-03-2015, 21:29
Steve™
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Last month for that. Back in UK for a while and popped into 3 for a voucher. Told the All in One 15 is ending and may get one more month before it's withdrawn. Shame.
I don't think anyone really knows when its ending. I've read so many different things now, some said last month for AYCE 15 and some said its not ending.
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