Three phases out "The One Plan" and Unlimited tethering

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Tariq_ali1

15-02-2015

Originally Posted by jabbamk1:
“No change has been made whatsoever.

The pay as you go and Pay Monthly price plans have been the same for more than 6 months now.

That's not to say Three won't change the plans in the future but there is literally no change to any price plans at the moment. It's just the website that's ****ed.”

OK, am I missing something?

Because looking right now, the 300 min AYCE 1 month plan is missing

So this is a website issue? Because that package was always a anomaly.

#confused

jabbamk1

15-02-2015

Originally Posted by Tariq_ali1:
“OK, am I missing something?

Because looking right now, the 300 min AYCE 1 month plan is missing

So this is a website issue? Because that package was always a anomaly.”

See my edit:

Originally Posted by jabbamk1:
“http://i481.photobucket.com/albums/r...ps7567306e.jpg
http://i481.photobucket.com/albums/r...psa0a9b6a0.jpg
http://i481.photobucket.com/albums/r...ps312f9f9e.jpg

Also I think you're confused between PAYG and Pay Monthly.”

david16

15-02-2015

Originally Posted by Tariq_ali1:
“"the other day" -as you say yourself.

As of now, looks like that is now gone.”

I just had a look at the sim plans and the PAYG All In One 15 is still there.

Tariq_ali1

15-02-2015

Gotcha

I stand corrected.
I'll just go get my coat.

jabbamk1

15-02-2015

Originally Posted by Tariq_ali1:
“Gotcha

I stand corrected.
I'll just go get my coat.”

No worries haha.

It's a stupid thing to happen anyway and I'm surprised they haven't fixed it.

jonmorris

15-02-2015

Still no monthly plans on my Mac/Chrome, but on my phone with the mobile site it shows all of them.

They really should fix it sooner rather than later.

pinkllama

15-02-2015

seems three have messed up my billing.

i was on the one plan (unlimited tethering) until the 9th of jan. they called me shortly before that and offered 2000 mins, 3000 sms, unlimited handset data and 4gb tethering for £15 pm, which i accepted.

last month they correctly billed me £15 for the month (all allowances correct in my three)

a few days ago they sent my new bill saying they'd be taking £8 for my next bill. upon checking my three my allowance has changed to 200 mins, All-you-can-eat texts, All-you-can-eat data, Personal Hotspot 4gb.

my new billing is £18pm (1 month contract) with a £10 monthly discount.

i don't mind the £8pm bit but 200 mins is a bit tight for me.

has this happened to anyone else? call me paranoid, but they could remove the £10 discount at any time and i'd be on the tariff they first offered me when they called, which i refused.

Steve™

10-03-2015

Weirdly I am still unlimited tethering.....not sure why.

This month I've already used 20gb with no sign of any limit or additional charges.

Glitch in the system or just a matter of time lol?!

tdenson

10-03-2015

Three really do not seem to have a clue. I've got a 2 year One Plan contract expiring 6th May. I haven't contacted them but today I received a letter from them saying "Thanks for staying with Three" and telling me that I have a new contract starting tomorrow 11th March for £60 per month (although elsewhere on the letter it says my package cost is £51 per month) and that they are sending me a gold iPhone 6 Plus (my previous phone on this contract was an HTC One) so wrong on about 3 counts. I'm actually planning to go SIM only on this particular one anyway.

jabbamk1

10-03-2015

Originally Posted by tdenson:
“Three really do not seem to have a clue. I've got a 2 year One Plan contract expiring 6th May. I haven't contacted them but today I received a letter from them saying "Thanks for staying with Three" and telling me that I have a new contract starting tomorrow 11th March for £60 per month (although elsewhere on the letter it says my package cost is £51 per month) and that they are sending me a gold iPhone 6 Plus (my previous phone on this contract was an HTC One) so wrong on about 3 counts. I'm actually planning to go SIM only on this particular one anyway.”

um that sounds like fraud to me. I'd be contacting your bank and three asap.

jabbamk1

10-03-2015

Originally Posted by Steve™:
“Weirdly I am still unlimited tethering.....not sure why.

This month I've already used 20gb with no sign of any limit or additional charges.

Glitch in the system or just a matter of time lol?!”

Are you on the one plan?

tdenson

10-03-2015

Originally Posted by jabbamk1:
“um that sounds like fraud to me. I'd be contacting your bank and three asap.”

I already contacted 3 before I posted that message. They just said someone will ring me back. I'm sure it will sort itself out, I think it's just incompetence rather than anything sinister. Anyway if they are that disorganised I might just find a 6+ arriving tomorrow which they don't want back

Richard_T

10-03-2015

Are they? arent they?
still chugging along on the one plan sim only £15 deal

Party Animal

10-03-2015

Originally Posted by Richard_T:
“Are they? arent they?
still chugging along on the one plan sim only £15 deal”

same here

Steve™

11-03-2015

Originally Posted by jabbamk1:
“Are you on the one plan?”

Yep - the 30 day version. And my main phone (I have two, one just used for tethering) is the same. I understand the plan isn't ending as such its just the unlimited tethering, but either way I still seem to have both!

I think they have culled the numbers they needed to...

Darreninessex

11-03-2015

Same here

No contact from 3....used 7gb last month on tethering

Long may it continue

iTech

11-03-2015

Originally Posted by Darreninessex:
“Same here

No contact from 3....used 7gb last month on tethering

Long may it continue”

Ditto. Hopeful they have stopped this process. Cue Jabba....

tdenson

11-03-2015

The plot thickens. As a result of my phone call with them yesterday they have now sent me a prepaid return envelope for the iPhone 6 Plus I've never received and didn't ask for.

jabbamk1

11-03-2015

Originally Posted by Steve™:
“Yep - the 30 day version. And my main phone (I have two, one just used for tethering) is the same. I understand the plan isn't ending as such its just the unlimited tethering, but either way I still seem to have both!

I think they have culled the numbers they needed to...”

Then you still will have unlimited tethering.

You wont lose it till Three contact you and move you off the one plan onto one of their new plans. This will happen before March 2016 at the latest.

@tdenson- I told you its fraud. Treat it seriously.

cooler

11-03-2015

Originally Posted by Steve™:
“Yep - the 30 day version. And my main phone (I have two, one just used for tethering) is the same. I understand the plan isn't ending as such its just the unlimited tethering, but either way I still seem to have both!

I think they have culled the numbers they needed to...”

The plan is ending though? The new plans don't have 5000 3-to-3 minutes, 5000 texts for example like the One Plan has.

Steve™

11-03-2015

Originally Posted by jabbamk1:
“Then you still will have unlimited tethering.

You wont lose it till Three contact you and move you off the one plan onto one of their new plans. This will happen before March 2016 at the latest.

@tdenson- I told you its fraud. Treat it seriously.”

So are they getting rid of unlimited data even on handset?

Thine Wonk

11-03-2015

Originally Posted by Steve™:
“So are they getting rid of unlimited data even on handset?”

No unlimited tethering

Steve™

11-03-2015

Originally Posted by Thine Wonk:
“No unlimited tethering”

Oh thats fine then, no problem. Thanks for the info.

Brian_Bourdon

11-03-2015

Originally Posted by david16:
“I just had a look at the sim plans and the PAYG All In One 15 is still there.”

Last month for that. Back in UK for a while and popped into 3 for a voucher. Told the All in One 15 is ending and may get one more month before it's withdrawn. Shame.

Steve™

11-03-2015

Originally Posted by Brian_Bourdon:
“Last month for that. Back in UK for a while and popped into 3 for a voucher. Told the All in One 15 is ending and may get one more month before it's withdrawn. Shame.”

I don't think anyone really knows when its ending. I've read so many different things now, some said last month for AYCE 15 and some said its not ending.

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