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Three phases out "The One Plan" and Unlimited tethering
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toofast
08-05-2015
I think they are getting rid of high data users first.
Carl_Boys
08-05-2015
I was an early person to be moved, I tethered a lot 20gb a month total usage including mobile usage, Max is about 24gb. The 4gb limit hasn't really effected me and still happy with what I got, data wise I'm on 12gb use and have till 23rd till end of billing cycle.
bprecey
09-05-2015
Not been on the forums for a while and found this thread. I was not happy to find that they are taking contracts away from people.

I thought they would have contacted me by now though.

My 'One Plan' contract expired in Nov 2013 and I am still on it with the unlimited Tethering. They could easily have terminated it as it renews monthly. They struck me a deal so I am paying about £18 a month (it was meant to be £24 back then).

I will not bother to call them to see if they have any better deals as I originally planned!
Steve™
13-05-2015
Well I still haven't had anything from Three....so still enjoying max data usage with minimal cost while it lasts!
jonnyinscotland
14-05-2015
We have multiple One Plan contracts in the household and received letter this morning for one of them. It is a 1 month rolling contract and has the highest usage out of them. The others are 12 month contracts which have both come to an end some time ago. They are proposing a move on to the all you can eat data and minutes plan at £22 a month; an increase of £4.

I don't have too many objections to the changes to the plans but I do object to the price hike which, if the other plans are also increased to £22, will equate to a substantial annual increase.

Since our need for unlimited minutes has diminished I will try to negotiate a reduced rate on one of their other plans or look elsewhere. I'll just have to accept that unlimited tethering is a thing of the past.
srob030869
14-05-2015
Got my letter today, was on the 12 month One plan All You Can Eat Data and 2000 minutes for £15.

Have offered 1 month rolling All You Can Eat Data / Minutes / Texts for £25 (normally £30 but included a £5 monthly discount)

How can they offer different deals to people, should they not just offer 1 deal and that's it?

Anyway, went on webchat and only offered same tariffs as online with no discounts.
iTech
14-05-2015
Originally Posted by srob030869:
“Got my letter today, was on the 12 month One plan All You Can Eat Data and 2000 minutes for £15.

Have offered 1 month rolling All You Can Eat Data / Minutes / Texts for £25 (normally £30 but included a £5 monthly discount)

How can they offer different deals to people, should they not just offer 1 deal and that's it?

Anyway, went on webchat and only offered same tariffs as online with no discounts.”


I got my letter a couple of days ago (sim only deal expired October last year). I have two lines with them and hot offered exactly the same as you have quoted. I'm callin 333 tomorrow and the the number on the letter to see what deals (if any) are to be had (I want a phone as well).
Thine Wonk
14-05-2015
Originally Posted by srob030869:
“Got my letter today, was on the 12 month One plan All You Can Eat Data and 2000 minutes for £15.

Have offered 1 month rolling All You Can Eat Data / Minutes / Texts for £25 (normally £30 but included a £5 monthly discount)

How can they offer different deals to people, should they not just offer 1 deal and that's it?

Anyway, went on webchat and only offered same tariffs as online with no discounts.”

It depends how valuable you are as a customer, often if you overspend or your usage fits a certain pattern networks will do retention deals. However I have heard not many people are being offered deals because of the One Plan ending, they are concentrating on getting high data users off the network or on to limited plans.

If you tether a lot there's no future for you on Three or any other network.
jonmorris
15-05-2015
I think if you need to tether now, you buy a MiFi and get an EE mobile broadband sub. £20 for 15GB isn't bad value, and you obviously get potentially much higher speeds that might be more useful/necessary for tethering, compared to the more conservative needs for handset only data usage (where you just want low latency, but not ridiculous speeds).
Chris1973
15-05-2015
Quote:
“ £20 for 15GB isn't bad value”

Or £20 for 20GB from the new ID Network, which seems to be currently the best value in that price bracket.

Of course its too early to say how 'good' the actual service will be, via Carphone Warehouse / ID Network although it does use Three's network, and it is a 30 day rolling contract, so if not happy its easy enough to move on.

Tethering was good, as it was convenient and meant not lugging two devices, two chargers etc around when traveling, but needs must etc. Its a shame that a network like BT Mobile don't officially allow tethering on its 20GB tariff.

Quote:
“ you obviously get potentially much higher speeds that might be more useful/necessary for tethering”

Actually at home I found better speeds tethered from a phone than I did from the Mi-Fi. My cheap Chinese Cubot GT-99 would happily sit at 10mbps - 12mbps all of the time when on the One Plan, whether it was tethered or handset, however my Mi-fi - loaded at the time with a 10GB Three MBB Sim, would barely produce 4mbps - 6mbps in the same location, on the same network and from the same mast and it was like that for over 18 months.

The end result was that Three lost both my 10GB Mobile Sim contract, and also my One Plan in one conversation. Once the EE 200GB / 2 month Sim promotion ended, I moved to EE for their 15GB MBB deal, and slung a PAYG Sim in the phone for emergencies.

I now get 4G and 30mbps+ from EE via the Mi-Fi and i'm saving money in comparison to paying for the previous two contracts. So effectively Three did me something of a favour
jonmorris
15-05-2015
The problem with a MiFi can be the Wi-Fi connection, especially if using 2.4GHz. I doubt it's that powerful and out and about possibly subject to interference problems.

Mine has 5GHz and can also be connected via USB, but you don't of course have to actually get a MiFi. You could get an even cheaper (free?) dongle, or use any mobile phone. You might even be able to pick up an older Huawei/Honor phone with LTE Cat 6 support for less than a MiFi.

iD Mobile might be worth looking at for its data only plan, which I assume allows tethering (or is it like BT?) but EE would likely be faster and with wider 4G coverage, so until Three has covered more of the UK and switched on 800MHz, it would be worth the £5 extra (for me, at least).
Chris1973
15-05-2015
Quote:
“The problem with a MiFi can be the Wi-Fi connection, especially if using 2.4GHz. I doubt it's that powerful and out and about possibly subject to interference problems.”

True, but not in this case. I used the same Mifi for the Dan and Phil EE Promotional Sim over Xmas and it was giving me over 10mbps routinely when connected via Wi-Fi to the same PC and Laptop.

Putting the slow MBB Sim into the '3' supplied USB Dongle which was supplied with the Sim originally didn't resolve the problem either, the speeds stubbonly refused to peak above 6 mbps

The main reason why I cheerfully also dropped 3's MBB sim when my One Plan came to an end, wasn't out of spite or mailice, but was because I was only getting around 50% of the speeds which I was seeing from a tethered phone.
d123
15-05-2015
It looks like Three are moving on from the One Plan. Someone posted the following over at MSE.

Quote:
“I'm on a monthly plan with Three, I get unlimited data, 200 min and 5K texts. I'm paying £12.50.

They sent me a letter 2 days ago stating my plan is being phased out and there moving me to a £16 plan with a bunch of other features I don't want.

Before I moan at them I was wondering where I stand here, being that I'm on a monthly rolling contract can I actually do anything about this?”

Gigabit
15-05-2015
Originally Posted by d123:
“It looks like Three are moving on from the One Plan.”

?????????????
jonmorris
15-05-2015
Three will be getting rid of ALL legacy tariffs, not just One Plan or those with tethering.

ALL plans. Until the only ones left are those currently offered.
d123
16-05-2015
Originally Posted by Gigabit:
“?????????????”

It can't be that hard to understand, Three said they are getting rid of all legacy tariffs, they started with the One Plan and are now moving on to the removal of other old tariffs.

Get it now?

Originally Posted by jonmorris:
“Three will be getting rid of ALL legacy tariffs, not just One Plan or those with tethering.

ALL plans. Until the only ones left are those currently offered.”

That was the point I was making, it's the first report I have seen of a non-One Plan customer getting the letter.

It looks as if Three are stepping up a gear with the process as well, lots of people reporting a phone call or letter the last week or so.
johnathome
16-05-2015
Originally Posted by jonmorris:
“Three will be getting rid of ALL legacy tariffs, not just One Plan or those with tethering.

ALL plans. Until the only ones left are those currently offered.”

I'm on a plan that's currently offered, it's just that i'm paying a lot less than it's advertised for now.
Are they sending out letters for people in my position?

EDIT

Forget this i didn't realise i'd missed so many posts and it's been covered, and i probably will get a letter at some point but a hike to £20 from what i'm paying now is a bit too much i think.
moox
16-05-2015
I'm still waiting for a letter. I'll probably move on to the cheapest 1 month SIM only plan as I don't have huge needs and I'm not about to pay considerably more for what has become a rather low-grade network, with the utter shambles of a 4G rollout and dubious urban 3G performance.

If I'm going to pay more I'll move to EE and actually get 4G coverage in the process
nigelbb
16-05-2015
I wish that they would send me the letter. However my contract doesn't end until next March so I doubt they will insist on me moving from The One Plan as that would give me the option of terminating the contract early & give me a bargain iPhone 5s I guess that they won't do anything until the 24 months is up although perhaps if I were to start tethering a few hundred GBs of data per month they might sit up & take notice. Unfortunately that is not really an option as signal is poor at home & I rely on my Home Signal box for coverage.

I am wondering what I shall do at the end of my contract as I had been planning to switch to The One Plan SIM only but TBH I make very few calls so the £17/month 200 minutes & All-you-can-eat data will probably do. I don't travel much for my job now so I am rarely tethering so a 4GB allowance should be ample. There seem to be few other deals that allow tethering at all so it seems that Three are still the best deal. Apart from the poor signal inside the house (which the Home Signal has fixed) I have always been very pleased with network coverage. At least it's always 3G. My wife is with Vodafone & all too often that drops down to almost unusable GPRS speed.

I remember when I moved back to the UK I very quickly got a SIM only One Plan & signed up for the 12 month contract at £25/month because I thought the deal was so good that it wouldn't last forever. That was just over 4 years ago.
heidtheba
16-05-2015
Interesting to know , that without apps, changing the APN stops the tethering blockages/messages... For now..
jabbamk1
16-05-2015
Originally Posted by d123:
“It looks like Three are moving on from the One Plan. Someone posted the following over at MSE.”

I said this back in November.

Originally Posted by johnathome:
“I'm on a plan that's currently offered, it's just that i'm paying a lot less than it's advertised for now.
Are they sending out letters for people in my position?

EDIT

Forget this i didn't realise i'd missed so many posts and it's been covered, and i probably will get a letter at some point but a hike to £20 from what i'm paying now is a bit too much i think.”

What plan are you on? If you're on a new plan then you won't get the letter

(New plan means from march 2014)

Originally Posted by nigelbb:
“I wish that they would send me the letter. However my contract doesn't end until next March so I doubt they will insist on me moving from The One Plan as that would give me the option of terminating the contract early & give me a bargain iPhone 5s .”

If you're in contract you won't get the letter. Only when out of contract.
d123
16-05-2015
Originally Posted by jabbamk1:
“I said this back in November. ”

its been mentioned a number of times over the last 7 months or so , but till now it's just been discussion. My point was that this was the first report of someone actually being forced to move from an old plan other than the One Plan.
johnathome
17-05-2015
Originally Posted by jabbamk1:
“
What plan are you on? If you're on a new plan then you won't get the letter

(New plan means from march 2014)
”

I should be ok then as i joined in June 2014. It's just that the one month Ultimate Internet 200 plan is now £20 and i'm paying £12.90. I thought about changing it just before they went up in price for free 0800 numbers but as i only had to wait a few months for that anyway i decided it wasn't worth the increased cost.

I also thought about changing to get the 4GB of tethering but when i tried tethering on this plan it worked anyway. Whether that's an oversight or they've just included the 4GB anyway i don't know?
nigelbb
17-05-2015
Is this the first instance of a network operator cancelling all the old deals? Historically it's been that once you were on a contract then you would stay on that tariff of as long as you wanted. The networks love the inertia of people who get a phone as part of the deal the carry on paying the same rate after their minimum contract term is up when they would be far better off switching to a SIM-only plan. I have been contacted near end of contract to be offered a a new phone (always called an upgrade) but never to be told that I could be paying less by switching to SIM-only.
d123
17-05-2015
Originally Posted by johnathome:
“I should be ok then as i joined in June 2014. It's just that the one month Ultimate Internet 200 plan is now £20 and i'm paying £12.90.”

The £12.90 unlimited internet plan is one of the old legacy plans under threat.
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