The tethering thing is very convenient to Three but I don't believe it was being massively abused (and by abused I mean people who used it more than Three expected, because everyone was allowed to use as much as they wanted without needing to be accused of abuse).

TrafficSense could, and supposedly did, deal with a lot of the issues and it's notable that tethering hasn't been axed. Instead, tethering has increased to 12GB!

What's more, many legacy tariffs never had tethering. I think if data usage becomes an issue, the real target won't be tethering but AYCE plans.

That is the big that is perhaps unsustainable. It certainly is for roamers, hence the lower limits on Feel at Home and restricting services like Netflix.

I haven't got my letter yet, but I rang today to get my a PAC code.

I was offered:

- Sim only, unlimited minutes, texts, and data (12gb tethering cap) 12 month contract @ £20
- Sim only, unlimited minutes, texts, 8gb data, 30 day contract, @ £15
- Galaxy S6, unlimited mins, texts, 2gb (or may have been 4gb, cant remember) data, 24 month contract £29
- Galaxy S6, unlimited mins, texts, 8GB data, 24 month contract £36

I said no to all, because I actually genuinely did want my PAC. But they are some pretty good offers if I had have wanted to stay with three...

All in all it took me 33 minutes on the phone to get my PAC, and it was rather a surreal experience, I was told several times that it was an 'issue of ethics'?! And that the offers they were giving me better than they would give anybody else, because I always pay my bill on time.

The annoying this was that after talking to one guy for about 29 minutes, who offered me some deals, I was then put through to the 'calcellations' department, who offered me better deals... But still not good enough for me to want to stick with them.

For the S6, that's a terrible deal.

With the S7 around the corner and it being a 24 month commitment, I'd go for SIM only all the time and just buy the phone I wanted.

They won't give me unlimited mins even thou I only use about 100 per month.

Always paid my bills on time monthly loyal customer.

What annoyed me was after telling them about vodophone deal he keep saying he was going to.give me a fantastic offer.

I was offered what is on the website lol.

Did you get through to the second level of their cancellations department? That's when they offered me some of the better deals.

No lol

Hi all,

Quick question... are ALL old tariffs going?

I'm on...
200 mins.
5000 texts.
AYCE Data.
£12.90pm.

Is it likely i'll get 'the letter'?

I think they are doing away with all of their legacy tariffs.

So I phoned them direct and got offered the AYCE data+voice 12mth for 20/mth. I asked about the AYCE data+600voice for 17/mth and was told there is no such plan and as they are the final retentions team they can see all the offers.

Got the usual "privileged offer...time limited deal" etc. I said I'd like to think about it and would rather a 1mth offer but as none were available I'd like to mull it over, so he offered to call me back later today.

I'm seriously tempted by the Voda 2020 offer but only get 2g at home so am not sure if its right for me. On the other hand the £5 global roaming is attractive as I spend 30+ days a year away. Of course, if Three hadn't pulled this stunt in the first place, I wouldn't even be looking.

I phoned the retentions team direct. 0800 3587279 (heh, they'll thank me for that)

Lol I'm on the £17 AYCE, 600 mins, 2000 3 to 3 mins "no such plan" so someone is telling porkies. It's now showing as my plan when I log into on My Three website

This was done by a guy in the UK based complaints department so I don't know if that the same as the retentions team.

Is that SIM only, and is it 1 or 12mths? Don't suppose you could do a screenshot could you?

It's sim only and the guy said the price was based on a 12 month plan to achieve the price point but my minimum term date remain unchaged so I would contiue to be a monthly rolling contact with 30 days notice. I've checked the minimum term date and it's the same although the plan has changed. Also got an on account credit for the hassle caused.

How do I post a screen shot ?

Yes - that's what has been authoritatively reported here by people in the know.

I don't know if Three have actually started moving people off legacy tariffs plans other than the One Plan yet though?

Would someone who been offered and accepted the AYCE mins, SMS and mins for £20 one month rolling please private message me your mobile number if you are prepared as the complaints department want an example to be able to give me the offer. It would be much appreciated.

FORGET THAT, THEY CALLED BACK AND SAID THEY COULDNT LEGALLY LOOK AT SOMEONE ELSES ACCOUNT WITHOUT PERMISSION!!

Hi there,

Have you tried calling/speaking to the retention's team? They are the only one's who can offer this I believe.

If you want message me privately and I will call them for you and get you the deal above or at least give it a good go for you.

Or alternatively they want to admonish the retentions agent/team who are offering that!

Simplest way is to get it on your screen, press alt+prtscrn.

The launch mspaint (accessories>paint) and then "paste" (top left corner) and get rid of any personal info by painting over it, then save as a png or jpg and upload to http://imgur.com. You will get a url for the picture

Then reply here with the url you just got

Lol no nice easy post image option on in the site tools then.

If I get time later I'll have a go but you wil only see the new plan allowance and 3 to 3 add on etc no price info because it won't show my new billing amount until my next bill.

I have confirmed with Three on two seperate occasions that my new billing amount is £17 to avoid any doubt.

I'm sort of thinking eff it I'll go with Vodafone purely because of how Three have handled this and lied to people.

Hope you can get a Vodafone 3G signal then! In my experience, Three have been better in holding onto a nice 3G signal, whereas with Vodafone, there are huge areas that are still on old crappy EDGE/GPRS.

The 20GB Voda seems great value, especially with redemption/cashback. providing it offers coverage where you need it. I was with Voda but data coverage was poor when I travelled around so not a good option for me.

The other thing is keep a close eye on your bills for out or allowance charges you are not expecting i.e. premium text, premium service etc. I don't know if it's changed but there was no way to prevent out of allowance spend and I had bill shock a lot. Voda customer service wasn't helpful.

I called the 0800 358 7279 and now offered unlimited calls instead of 200 for £20 unlimited data and 12 GB tethering that 2 times I was refused before. I think vodophone has taken alot of their custom. Also I have 14 days to change my mind.

Likewise I rang the number quoted above and was given this offer instantly which I accepted. I'm glad I got a better offer but it shouldn't have to be through the backdoor like this.

I called the 0800 358 7279 and now offered unlimited calls instead of 200 for £20 unlimited data and 12 GB tethering that 2 times I was refused before. I think vodophone has taken alot of their custom. Also I have 14 days to change my mind.