I was just trying to find a reason as to why 3 seem to be dodging enabling even one 4G mast anywhere within about 7 miles of Congleton and that's generally the same throughout a lot of Cheshire, with many places not even having DC-HSDPA. 3G is currently running at an amazing 0.22mbps and is dire day and night. Interestingly when I put my work postcode into the coverage checker it returns this message

We've super-pumped our network signal in this area. To see how your coverage might change, enter a device below.

EE has managed to bring 4G to one small part of the Town about 9 months ago, but seems to have immediately given up doing the other 4. EE's 3G speeds are just as poor as 3's too, so i'm guessing its infrastructure based.

Getting fibre to new places can be interesting. It took us 15 months to get a fibre link to one of our offices! That was in London SE11.

Collapsed ducting and a lack of spare capacity were the main reasons.

As others have said, there are many tail providers (last miles) that you can use to complete a circuit.

Virgin business (Telewest) work in a similar way to EasyNet & others in that they pick the best of these when they don't have their own service available.

Got my letter today, called for PAC and was offered standard plans. Told them to shove them and getting my PAC.

I dont care if my new provider is more expensive, I still have my principles and feel angry at how Three treat its customers.

Thanks SO MUCH for posting that... I just was considering the voda deal, but mostly due to the measly 200 minutes on the £20 plan. I now have the ayce minutes/texts/data (12GB roamign) mentioned here for £20. Yay!. Ok a small increase but happy....

Contrary to what has been said on here about it only being One Plan users being moved, I now know of another user on another plan being moved. In this case, from a £12.90 plan to £25 a month.

He opted for the PAC code to move to BT Mobile and didn't attempt to negotiate.

Thanks for the info... frustrating though as I have been told twice by Three CS that it is only One Plan customers who will be affected and that my deal (200 mins, 5000 texts, AYCE Data, £12.90) will not change.

My friend is on all AYCE data, 600 mins for £15. They've written to him and offered 4GB data, 600 mins for £16. Not sure what he's going to do...

I just wouldn't worry until they contact you, they may not. We don't know the criteria, maybe the people on non One Plans who are being contacted are extremely heavy users who are using it for home broadband tethering all the time.

The problem is we don't know the criteria, so if they haven't contacted you yet then there's maybe no reason to worry.

Thanks Thine Wonk.

£12.90 is great value for AYCE data, so I'm hoping I'm not forced off it. I was going to jump before I was pushed and go for the Vodafone 20gb for £20 (and free Netflix for a year) but after Three CS told me that my plan wouldn't be changing, decided to stick with Three. Hopefully I don't get the letter.

The plan is to get rid of people on ALL legacy tariffs. Every. Single. One.

And people are getting letters when they don't even use tethering, or on tariffs that never had tethering.

Of course they would be stupid not to target One Plan users first, but clearly they're not ONLY starting with One Plan users. The order is seemingly random, but one thing is clear - they're ramping up the letters now after having been very quiet (which had some people believe that maybe Three had changed its mind).

As Jabba said ages ago (I'm paraphrasing here), nobody will be spared!

Thanks JonMorris.

So I shouldn't trust Three CS who told me my plan wont change?

At the moment I wouldn't say Three CS is lying, as I am not sure they know everything other than what's on their computer system/briefing notes etc.

What we do know now is that you can and MUST haggle. Take whatever they say on the letter as nonsense, designed only for those who are too lazy to pick up the phone, and get on and demand a better deal.

If usage is low, you can perhaps pay LESS than you did before. That's a pretty good deal.

As such, getting a letter isn't such a problem on the lower plans - because some people are getting to pay £9-12 a month.

What I am more worried about now is when Three decides to shift everyone again. In other words, if in 12 months they finally decide the totally unlimited data on the handset isn't working, they'll be nice and quick to repeat the same process.

Nobody can say Three won't do that. Three has now proven it will kick people off a plan even if they keep paying (even if their mobile app says otherwise!) so I wouldn't personally believe anything they say. It might be said in good faith today, but unless you get something in writing then who knows what they'll do tomorrow?

I suppose in one way, if Three does decide to axe AYCE data or up the cost, it might then become worthwhile getting a 24 month contract (just get any cheap handset you can sell) and as said earlier, opting for 12 months could be better than accepting their offer of 30 days.

Given that in 2014 when the changes to the One Plan were first announced for NEW customers, that their CEO - David Dyson issued a statement saying that essentially existing legacy customers wouldn't be affected, then judge for yourself whether you can trust Three or not

http://www.uswitch.com/mobiles/news/...p-controversy/

Whilst Three CS pass down information in good faith, its the decision makers who can change things in an instant. So What might be fact today, could well have changed 'tomorrow'.

You are wrong, as was said over a year ago Three have made an executive decision (or had one imposed by the parent company) that ALL old tariffs are to be discontinued and customers given the choice of a new price plan or termination.

It's got nothing to do with your theory on heavy users or abusers. That didn't even come up in the discussions at all. They just want rid of the lower profit earning price plans. Their is no usage parameter as to who gets contacted, it's pure luck of the draw.

Just had my letter, complete with how it will make Three sad if i left


maybe the purple puppet has been given a kick up the proverbial by that Canny fook bloke in charge of three.

Got my letter, Three didn't even attempt to get anywhere near the offer that Vodafone is offering and as a NHS employee, an additional discount on top (all being well). So I have my PAC code and off I go to Vodafone.

Tried to not chuckle when the call centre operator tried to keep me by saying that as Three has AYCE data, they have the fastest network unlike a data capped network. It's as if mobile industry buzzwords got together but couldn't quite make a coherent sentence.

And yet they want people off because they're supposedly using too much data. Yeah, someone at Three got a bit confused!

Be advised, you cannot have Vodafone Advantage on an already discounted plan.

Contracts can still get changed part way through with perhaps a small sweetener thrown in to appease.

I have not had my letter yet.

Same, waiting for it.... expecting it soon...

So, going from AYCE data to just 4GB?

Tell him to get his PAC! Or hope that the retentions department can offer something half decent.

There is some dispute on this, some on HotUkDeals have said they have been given the discount, some say Vodafone will refuse. It won't hurt to ask.

He only uses about 1GB a month so he's not too bothered about that. However he's thinking about moving him and his wife just to make a point because he's peed off about the price increase with the lower data limit.

I get a similar discount via employer too, but opted to stay with three. The vodafone deal is however excellent even without bundled entertainment or discount... I'm still struggling with turning it down - as 20GB is enough, and voda euro roaming isn't too pricey... but I had bad experiences a few years back. I know they're improving though

When I had an employer discount in the past you had to get the plan first, then apply for discount. No harm in asking the rep if you apply over the phone/shop, but I wouldn't expect a rock solid answer. ANyway as per previous message it's great deal anyway