Three phases out "The One Plan" and Unlimited tethering

Gigabit · 17-02-2016, 08:29

Quote:

There is some dispute on this, some on HotUkDeals have said they have been given the discount, some say Vodafone will refuse. It won't hurt to ask.

There is no dispute. You cannot have two discounts on one plan.

tghe-retford · 17-02-2016, 09:12

Quote:

Originally Posted by Gigabit

There is no dispute. You cannot have two discounts on one plan.

So the people who said they have got it are lying and I'm wasting my time with this plan?

Gigabit · 17-02-2016, 10:15

Quote:

Originally Posted by tghe-retford

So the people who said they have got it are lying and I'm wasting my time with this plan?

You've seen their bills have you?

Fontie · 17-02-2016, 14:25

Got my letter this morning phoned them to try and get a deal wow hard work getting them to budge on their standard tariffs, ended up 4GB data all you can eat text and calls £15 the guy was throwing so many deals in the air I got totally confused lol I haven't gone over 2GB data in the last 6 months so the 4GB should be fine. Is this fair I still have 14 days to cancel.

Everything Goes · 17-02-2016, 15:07

Quote:

Originally Posted by d123

You are wrong, as was said over a year ago Three have made an executive decision (or had one imposed by the parent company) that ALL old tariffs are to be discontinued and customers given the choice of a new price plan or termination.

It's got nothing to do with your theory on heavy users or abusers. That didn't even come up in the discussions at all. They just want rid of the lower profit earning price plans. Their is no usage parameter as to who gets contacted, it's pure luck of the draw.

Clearly the plan is to increase revenue per user and decrease data usage. Hutchison had a plan to merge with O2. In the likely event this fails we may well see another shift in strategy. They will look to exit the UK market. Trying to make the accounts look attractive to prospective buyers is part of the plan.

One thing is for sure they can't be trusted #makeitright

david16 · 17-02-2016, 15:24

Quote:

Originally Posted by philt74

He only uses about 1GB a month so he's not too bothered about that. However he's thinking about moving him and his wife just to make a point because he's peed off about the price increase with the lower data limit.

There’s an assertion by some that generally those that have an AYCE data package are all using 50GB and in excess and congesting the network. But that isn’t exactly true.

Most people on AYCE data don’t exceed consuming 10GB per month, and there are many on AYCE data who don’t consume any more than 3GB of data per month and simply class the AYCE data as being a safety net where they can’t be charged heavily for occasionally exceeding a set monthly data limit.

jonmorris · 17-02-2016, 15:37

I love the peace of mind aspect, but EE had a hard cap that also prevents bill shock. In EE's case, people who run out and want more data can pay extra, which is an extra revenue stream.

Hence why Three should probably ditch AYCE data one day.

philt74 · 17-02-2016, 16:10

Quote:

Originally Posted by david16

There’s an assertion by some that generally those that have an AYCE data package are all using 50GB and in excess and congesting the network. But that isn’t exactly true.

Most people on AYCE data don’t exceed consuming 10GB per month, and there are many on AYCE data who don’t consume any more than 3GB of data per month and simply class the AYCE data as being a safety net where they can’t be charged heavily for occasionally exceeding a set monthly data limit.

Agreed. I was on the One Plan but the most I ever used was about 5 or 6GB. It was nice to have that peace of mind though.

I moved recently to EE once I found this out (before I was pushed!). Took advantage of one of the cashback deals on Mobilephonesdirect (that don't seem to exist any more) so overall the 10GB SIM only contract won't cost me any more than what I was paying Three.

ian_sharp · 17-02-2016, 18:56

Quote:

Originally Posted by philt74

Agreed. I was on the One Plan but the most I ever used was about 5 or 6GB. It was nice to have that peace of mind though.

I moved recently to EE once I found this out (before I was pushed!). Took advantage of one of the cashback deals on Mobilephonesdirect (that don't seem to exist any more) so overall the 10GB SIM only contract won't cost me any more than what I was paying Three.

I eventually got offered the AYCE minutes and texts with 8gb data (I average 4.5-6 max) for £18....monthly rolling. Having read that some got the same, but for £15, I'm trying to muster the strength to spend another hour on the phone for the sake of three quid.

MakeItWrong · 17-02-2016, 21:15

Got my letter today, called the retention line and they told me to call the number on the letter, so I did so and they offered me nothing that wasn't listed on their website, so I decided to do the Vodafone £20 contract.

I did it through TCB so I'm hoping to get £63 back, which makes the contract ~£15 a month and then on top of that a full Spotify subscription that essentially makes the contract £5 a month

nafanny29 · 17-02-2016, 23:08

Yep I got my PAC today and am going to move to the vodafone £20 a month "three" tariff lol

Just testing a PAYG card to make sure speeds and calls are acceptable, actually seems much better and actually received and made a call from my gym this evening where Three is always out of reception.

Well done vodafone for making it right

Timanfaya · 18-02-2016, 13:07

I've been in touch with three because I got the text telling me about the tariff change. I didn't get the letter however so I raised a complaint that they didn't give me proper notification.

I lodged a further complain due to failed call backs.

I've just had a call back and have, after a little bit of haggling, been offered 4GB data, AYCE Calls and Texts for £11/mo. I think that's a result.

I was quoting the iD mobile £12.50 tariff with 6GB, 500mins and 5k texts. They said they couldn't match it, but I feet the deal probably is a a reasonable compromise. To be fair I had no intention of moving as iD don't permit tethering.

Looking at my usage I knew I never used more than about 3GB in a month, but I like to use that data on my tethered tablet.

SkipTracer · 18-02-2016, 15:14

Quote:

Originally Posted by Timanfaya

I've been in touch with three because I got the text telling me about the tariff change. I didn't get the letter however so I raised a complaint that they didn't give me proper notification.

I lodged a further complain due to failed call backs.

I've just had a call back and have, after a little bit of haggling, been offered 4GB data, AYCE Calls and Texts for £11/mo. I think that's a result.

I was quoting the iD mobile £12.50 tariff with 6GB, 500mins and 5k texts. They said they couldn't match it, but I feet the deal probably is a a reasonable compromise. To be fair I had no intention of moving as iD don't permit tethering.

Looking at my usage I knew I never used more than about 3GB in a month, but I like to use that data on my tethered tablet.

Tethering does work on ID but your right they do say it’s not allowed or should I say, it sort of does because the wording is something like...

“Please note that we do not allow tethering on any of our current plans. If you do use this service it is likely to use up large amounts of your data allowance very quickly, and you will be liable to pay any charge that may occur if you go over your allowance. Please check for updates on our website as this may change in the future.”

So they say “we do not allow” then go on to say “if you do”.

Gort · 18-02-2016, 16:18

Quote:

Originally Posted by SkipTracer

Tethering does work on ID but your right they do say it’s not allowed or should I say, it sort of does because the wording is something like...

“Please note that we do not allow tethering on any of our current plans. If you do use this service it is likely to use up large amounts of your data allowance very quickly, and you will be liable to pay any charge that may occur if you go over your allowance. Please check for updates on our website as this may change in the future.”

So they say “we do not allow” then go on to say “if you do”.

It reads to me that you can't tether, but if you manage to hide the fact that you're tethering, then be prepared to pay if you go over your allowance. It's like saying: don't go over the speed limit; if you do, you're more likely to end up causing an accident and the blame for it.

Chris1973 · 18-02-2016, 16:56

Quote:

“Please note that we do not allow tethering on any of our current plans. If you do use this service it is likely to use up large amounts of your data allowance very quickly, and you will be liable to pay any charge that may occur if you go over your allowance.

Choose a shockproof tariff and you'll never pay more than £5 over the usual billing amount anyway, so its a bit of a thin excuse.

FiendishlyC · 20-02-2016, 13:26

I'd not received my letter but decided to jump while Vodafone were offering the £20 deal. I explained to the customer service agent who offered me ayce data plus 200 mins for £20 a month (which is more minutes than I typically use). I rejected this as he went through my data/calls usage for the last three months. He tried to do me a deal on a fixed allowance at which point I told him I've already used 15gb this month since I've been away from home. I requested my pac and said the Vodafone deal have me peace of mind. He came back with another exclusive offer of 600 mins and ayce data for £17 on a rolling contract which I accepted (starts next month)

I could have waited for the letter but the Vodafone deal gives people renegotiating now some leverage to get the best deal possible.

Artmuzz · 20-02-2016, 14:10

Quote:

Originally Posted by FiendishlyC

I'd not received my letter but decided to jump while Vodafone were offering the £20 deal. I explained to the customer service agent who offered me ayce data plus 200 mins for £20 a month (which is more minutes than I typically use). I rejected this as he went through my data/calls usage for the last three months. He tried to do me a deal on a fixed allowance at which point I told him I've already used 15gb this month since I've been away from home. I requested my pac and said the Vodafone deal have me peace of mind. He came back with another exclusive offer of 600 mins and ayce data for £17 on a rolling contract which I accepted (starts next month)

I could have waited for the letter but the Vodafone deal gives people renegotiating now some leverage to get the best deal possible.

Does this deal allow tethering?

simon69c · 20-02-2016, 16:24

Quote:

Originally Posted by Artmuzz

Does this deal allow tethering?

All of the new Three plans allow tethering - up to 12GB if you have AYCE data, otherwise as much as your data allowance gives you.

Artmuzz · 21-02-2016, 08:59

Quote:

Originally Posted by simon69c

All of the new Three plans allow tethering - up to 12GB if you have AYCE data, otherwise as much as your data allowance gives you.

No, I was meaning does the Vodafone plans include tethering? I know Three allows tethering (or limited tethering now) as I have been a Three customer for a few years now.

Thine Wonk · 21-02-2016, 09:15

Quote:

Originally Posted by Artmuzz

No, I was meaning does the Vodafone plans include tethering? I know Three allows tethering (or limited tethering now) as I have been a Three customer for a few years now.

They do, but whatever you do, don't accidentally let a device connect to your phone's wifi automatically and use data.

People who move from the One plan and are used to unlimited, even the 12GB tethering plan will just stop working asking you to buy an addon on Three, but please bear in mind you will have to keep a close eye on your allowance with Vodafone.

If you ran over your 20GB on Voda and used 8GB more for example your bill would be an extra £160 as it lets you run over and charges you at £20 a gigabytes.

jonmorris · 21-02-2016, 10:13

Yes, no hard cap means you need to monitor via the Vodafone app, and set a limit on your device.

Chris1973 · 21-02-2016, 11:38

I use an App and the built in Android Data manager to monitor my usage, I set one Alarm at 60% and the other at 80% of my Monthly usage. This way I don't need to start logging in to check my use until either Alarm warns me to.

They both seem fairly accurate.

corf · 22-02-2016, 09:28

Got the letter (£18 1 month), missed the BT £16 deal . Not 100% sure what I am doing now.

blueacid · 22-02-2016, 12:29

Quote:

Originally Posted by corf

Got the letter (£18 1 month), missed the BT £16 deal . Not 100% sure what I am doing now.

Sorry, what tariff are you currently on which Three want to remove you from? The One plan? Or another one?

joeluken · 22-02-2016, 14:21

Quote:

Originally Posted by Artmuzz

Does this deal allow tethering?

I also got the £17 pm rolling deal with AYCE data, 600 mins etc and it does include a 12GB tethering allowance (you can see the allowance by loging in to the mythree website under contract status > more detail). It says - "On our All-you-can-eat data plans, you can use up to 12GB of your data each month to create a Personal Hotspot within the UK."

The other poster didn't mention it but Three also included 2000 Three to Three mins free as well but I don't know if this is standard. It shows in MyThree as an "3 to 3 calls" active ongoing under allowance > add-ons section.

EDIT sorry I just read a later post that you meant Vodafone - Doh !

17-02-2016, 08:29	#2451
Gigabit Forum Member Join Date: Aug 2014 Location: United Kingdom Posts: 2,876	Quote: Originally Posted by tghe-retford There is some dispute on this, some on HotUkDeals have said they have been given the discount, some say Vodafone will refuse. It won't hurt to ask. There is no dispute. You cannot have two discounts on one plan.

17-02-2016, 09:12	#2452
tghe-retford Forum Member Join Date: Oct 2005 Location: Retford Posts: 20,453	Quote: Originally Posted by Gigabit There is no dispute. You cannot have two discounts on one plan. So the people who said they have got it are lying and I'm wasting my time with this plan?

17-02-2016, 10:15	#2453
Gigabit Forum Member Join Date: Aug 2014 Location: United Kingdom Posts: 2,876	Quote: Originally Posted by tghe-retford So the people who said they have got it are lying and I'm wasting my time with this plan? You've seen their bills have you?

17-02-2016, 14:25	#2454
Fontie Forum Member Join Date: Jan 2014 Location: Yeading Posts: 17	Got my letter this morning phoned them to try and get a deal wow hard work getting them to budge on their standard tariffs, ended up 4GB data all you can eat text and calls £15 the guy was throwing so many deals in the air I got totally confused lol I haven't gone over 2GB data in the last 6 months so the 4GB should be fine. Is this fair I still have 14 days to cancel.

17-02-2016, 15:07	#2455
Everything Goes Forum Member Join Date: Mar 2002 Location: In the future.... Posts: 11,257	Quote: Originally Posted by d123 You are wrong, as was said over a year ago Three have made an executive decision (or had one imposed by the parent company) that ALL old tariffs are to be discontinued and customers given the choice of a new price plan or termination. It's got nothing to do with your theory on heavy users or abusers. That didn't even come up in the discussions at all. They just want rid of the lower profit earning price plans. Their is no usage parameter as to who gets contacted, it's pure luck of the draw. Clearly the plan is to increase revenue per user and decrease data usage. Hutchison had a plan to merge with O2. In the likely event this fails we may well see another shift in strategy. They will look to exit the UK market. Trying to make the accounts look attractive to prospective buyers is part of the plan. One thing is for sure they can't be trusted #makeitright

17-02-2016, 15:24	#2456
david16 Forum Member Join Date: Nov 2001 Location: Central Belt Posts: 12,277	Quote: Originally Posted by philt74 He only uses about 1GB a month so he's not too bothered about that. However he's thinking about moving him and his wife just to make a point because he's peed off about the price increase with the lower data limit. There’s an assertion by some that generally those that have an AYCE data package are all using 50GB and in excess and congesting the network. But that isn’t exactly true. Most people on AYCE data don’t exceed consuming 10GB per month, and there are many on AYCE data who don’t consume any more than 3GB of data per month and simply class the AYCE data as being a safety net where they can’t be charged heavily for occasionally exceeding a set monthly data limit.

17-02-2016, 15:37	#2457
jonmorris Forum Member Join Date: Jul 2002 Location: a land filled with trolls Posts: 12,014	I love the peace of mind aspect, but EE had a hard cap that also prevents bill shock. In EE's case, people who run out and want more data can pay extra, which is an extra revenue stream. Hence why Three should probably ditch AYCE data one day.

17-02-2016, 16:10	#2458
philt74 Forum Member Join Date: Aug 2013 Posts: 102	Quote: Originally Posted by david16 There’s an assertion by some that generally those that have an AYCE data package are all using 50GB and in excess and congesting the network. But that isn’t exactly true. Most people on AYCE data don’t exceed consuming 10GB per month, and there are many on AYCE data who don’t consume any more than 3GB of data per month and simply class the AYCE data as being a safety net where they can’t be charged heavily for occasionally exceeding a set monthly data limit. Agreed. I was on the One Plan but the most I ever used was about 5 or 6GB. It was nice to have that peace of mind though. I moved recently to EE once I found this out (before I was pushed!). Took advantage of one of the cashback deals on Mobilephonesdirect (that don't seem to exist any more) so overall the 10GB SIM only contract won't cost me any more than what I was paying Three.

17-02-2016, 18:56	#2459
ian_sharp Inactive Member Join Date: Jan 2016 Posts: 193	Quote: Originally Posted by philt74 Agreed. I was on the One Plan but the most I ever used was about 5 or 6GB. It was nice to have that peace of mind though. I moved recently to EE once I found this out (before I was pushed!). Took advantage of one of the cashback deals on Mobilephonesdirect (that don't seem to exist any more) so overall the 10GB SIM only contract won't cost me any more than what I was paying Three. I eventually got offered the AYCE minutes and texts with 8gb data (I average 4.5-6 max) for £18....monthly rolling. Having read that some got the same, but for £15, I'm trying to muster the strength to spend another hour on the phone for the sake of three quid.

17-02-2016, 21:15	#2460
MakeItWrong Forum Member Join Date: Feb 2016 Posts: 1	Got my letter today, called the retention line and they told me to call the number on the letter, so I did so and they offered me nothing that wasn't listed on their website, so I decided to do the Vodafone £20 contract. I did it through TCB so I'm hoping to get £63 back, which makes the contract ~£15 a month and then on top of that a full Spotify subscription that essentially makes the contract £5 a month

17-02-2016, 23:08	#2461
nafanny29 Forum Member Join Date: Jan 2006 Location: Kilburn, NW London Posts: 1,240	Yep I got my PAC today and am going to move to the vodafone £20 a month "three" tariff lol Just testing a PAYG card to make sure speeds and calls are acceptable, actually seems much better and actually received and made a call from my gym this evening where Three is always out of reception. Well done vodafone for making it right

18-02-2016, 13:07	#2462
Timanfaya Forum Member Join Date: Jan 2003 Location: Selby Posts: 484	I've been in touch with three because I got the text telling me about the tariff change. I didn't get the letter however so I raised a complaint that they didn't give me proper notification. I lodged a further complain due to failed call backs. I've just had a call back and have, after a little bit of haggling, been offered 4GB data, AYCE Calls and Texts for £11/mo. I think that's a result. I was quoting the iD mobile £12.50 tariff with 6GB, 500mins and 5k texts. They said they couldn't match it, but I feet the deal probably is a a reasonable compromise. To be fair I had no intention of moving as iD don't permit tethering. Looking at my usage I knew I never used more than about 3GB in a month, but I like to use that data on my tethered tablet.

18-02-2016, 15:14	#2463
SkipTracer Forum Member Join Date: Feb 2009 Location: The City and County of Bristol Posts: 2,623	Quote: Originally Posted by Timanfaya I've been in touch with three because I got the text telling me about the tariff change. I didn't get the letter however so I raised a complaint that they didn't give me proper notification. I lodged a further complain due to failed call backs. I've just had a call back and have, after a little bit of haggling, been offered 4GB data, AYCE Calls and Texts for £11/mo. I think that's a result. I was quoting the iD mobile £12.50 tariff with 6GB, 500mins and 5k texts. They said they couldn't match it, but I feet the deal probably is a a reasonable compromise. To be fair I had no intention of moving as iD don't permit tethering. Looking at my usage I knew I never used more than about 3GB in a month, but I like to use that data on my tethered tablet. Tethering does work on ID but your right they do say it’s not allowed or should I say, it sort of does because the wording is something like... “Please note that we do not allow tethering on any of our current plans. If you do use this service it is likely to use up large amounts of your data allowance very quickly, and you will be liable to pay any charge that may occur if you go over your allowance. Please check for updates on our website as this may change in the future.” So they say “we do not allow” then go on to say “if you do”.

18-02-2016, 16:18	#2464
Gort Forum Member Join Date: Mar 2005 Posts: 5,053	Quote: Originally Posted by SkipTracer Tethering does work on ID but your right they do say it’s not allowed or should I say, it sort of does because the wording is something like... “Please note that we do not allow tethering on any of our current plans. If you do use this service it is likely to use up large amounts of your data allowance very quickly, and you will be liable to pay any charge that may occur if you go over your allowance. Please check for updates on our website as this may change in the future.” So they say “we do not allow” then go on to say “if you do”. It reads to me that you can't tether, but if you manage to hide the fact that you're tethering, then be prepared to pay if you go over your allowance. It's like saying: don't go over the speed limit; if you do, you're more likely to end up causing an accident and the blame for it.

18-02-2016, 16:56	#2465
Chris1973 Forum Member Join Date: May 2013 Posts: 667	Quote: “Please note that we do not allow tethering on any of our current plans. If you do use this service it is likely to use up large amounts of your data allowance very quickly, and you will be liable to pay any charge that may occur if you go over your allowance. Choose a shockproof tariff and you'll never pay more than £5 over the usual billing amount anyway, so its a bit of a thin excuse.

20-02-2016, 13:26	#2466
FiendishlyC Forum Member Join Date: Jan 2008 Posts: 88	I'd not received my letter but decided to jump while Vodafone were offering the £20 deal. I explained to the customer service agent who offered me ayce data plus 200 mins for £20 a month (which is more minutes than I typically use). I rejected this as he went through my data/calls usage for the last three months. He tried to do me a deal on a fixed allowance at which point I told him I've already used 15gb this month since I've been away from home. I requested my pac and said the Vodafone deal have me peace of mind. He came back with another exclusive offer of 600 mins and ayce data for £17 on a rolling contract which I accepted (starts next month) I could have waited for the letter but the Vodafone deal gives people renegotiating now some leverage to get the best deal possible.

20-02-2016, 14:10	#2467
Artmuzz Forum Member Join Date: Sep 2007 Location: Scotland Posts: 343	Quote: Originally Posted by FiendishlyC I'd not received my letter but decided to jump while Vodafone were offering the £20 deal. I explained to the customer service agent who offered me ayce data plus 200 mins for £20 a month (which is more minutes than I typically use). I rejected this as he went through my data/calls usage for the last three months. He tried to do me a deal on a fixed allowance at which point I told him I've already used 15gb this month since I've been away from home. I requested my pac and said the Vodafone deal have me peace of mind. He came back with another exclusive offer of 600 mins and ayce data for £17 on a rolling contract which I accepted (starts next month) I could have waited for the letter but the Vodafone deal gives people renegotiating now some leverage to get the best deal possible. Does this deal allow tethering?

20-02-2016, 16:24	#2468
simon69c Forum Member Join Date: Feb 2004 Location: Glasgow Posts: 1,415	Quote: Originally Posted by Artmuzz Does this deal allow tethering? All of the new Three plans allow tethering - up to 12GB if you have AYCE data, otherwise as much as your data allowance gives you.

21-02-2016, 08:59	#2469
Artmuzz Forum Member Join Date: Sep 2007 Location: Scotland Posts: 343	Quote: Originally Posted by simon69c All of the new Three plans allow tethering - up to 12GB if you have AYCE data, otherwise as much as your data allowance gives you. No, I was meaning does the Vodafone plans include tethering? I know Three allows tethering (or limited tethering now) as I have been a Three customer for a few years now.

21-02-2016, 09:15	#2470
Thine Wonk Forum Member Join Date: Mar 2009 Posts: 14,547	Quote: Originally Posted by Artmuzz No, I was meaning does the Vodafone plans include tethering? I know Three allows tethering (or limited tethering now) as I have been a Three customer for a few years now. They do, but whatever you do, don't accidentally let a device connect to your phone's wifi automatically and use data. People who move from the One plan and are used to unlimited, even the 12GB tethering plan will just stop working asking you to buy an addon on Three, but please bear in mind you will have to keep a close eye on your allowance with Vodafone. If you ran over your 20GB on Voda and used 8GB more for example your bill would be an extra £160 as it lets you run over and charges you at £20 a gigabytes.

21-02-2016, 10:13	#2471
jonmorris Forum Member Join Date: Jul 2002 Location: a land filled with trolls Posts: 12,014	Yes, no hard cap means you need to monitor via the Vodafone app, and set a limit on your device.

DS Forums

Three phases out "The One Plan" and Unlimited tethering

21-02-2016, 11:38	#2472
Chris1973 Forum Member Join Date: May 2013 Posts: 667	I use an App and the built in Android Data manager to monitor my usage, I set one Alarm at 60% and the other at 80% of my Monthly usage. This way I don't need to start logging in to check my use until either Alarm warns me to. They both seem fairly accurate.

22-02-2016, 09:28	#2473
corf Forum Member Join Date: Jul 2002 Posts: 1,458	Got the letter (£18 1 month), missed the BT £16 deal . Not 100% sure what I am doing now.

22-02-2016, 12:29	#2474
blueacid Forum Member Join Date: Feb 2008 Posts: 1,534	Quote: Originally Posted by corf Got the letter (£18 1 month), missed the BT £16 deal . Not 100% sure what I am doing now. Sorry, what tariff are you currently on which Three want to remove you from? The One plan? Or another one?

22-02-2016, 14:21	#2475
joeluken Forum Member Join Date: Feb 2014 Posts: 248	Quote: Originally Posted by Artmuzz Does this deal allow tethering? I also got the £17 pm rolling deal with AYCE data, 600 mins etc and it does include a 12GB tethering allowance (you can see the allowance by loging in to the mythree website under contract status > more detail). It says - "On our All-you-can-eat data plans, you can use up to 12GB of your data each month to create a Personal Hotspot within the UK." The other poster didn't mention it but Three also included 2000 Three to Three mins free as well but I don't know if this is standard. It shows in MyThree as an "3 to 3 calls" active ongoing under allowance > add-ons section. EDIT sorry I just read a later post that you meant Vodafone - Doh !