Originally Posted by SwanGirl:
“Yeah if she'd managed to pull off a huge discount that might well have saved her in the end but evidently that didn't happen. I still think Sanjay was lucky not to get the chop this week though, they arrived late at the bus station which then caused the whole tour to go off schedule, got lost on their way to the second place, the first tour was a complete shambles, the singing on the bus was ridiculous and he didn't really do anything.”
I would agree that Sanjay was lucky. At times it felt more that James was the PM and Sanjay was just his smiley, straight-man sidekick.
On the subject of negotiations, this is one aspect of tasks that is always represented unfairly. On the face of it, it appears that Mark did a brilliant job ab Blenheim and James did a terrible job at Hever.
But no two negotiations are ever alike.
The lady at Blenheim was clearly much more amenable to discounting, and Mark did a thoroughly professional job of exploiting that. The lady at Hever was clearly not going to budge from her standard group rate. I have no problem with James continuing to push for a discount - he would have looked weak otherwise - but his manner was poor (and increasingly chippy) and his starting point of an 80% discount insulting. There's nothing wrong with going in strong and then compromising, but in a negotiation you undermine your own credibility if you open from a ridiculous starting point.
Personally I'd have got my facts straight first. James asked for £3.10. Admission price was £15.50 and group rate £12.25 (I think). So anything below £12.25 would have been considered a win. We can argue about the exact values, but I would have perhaps opened by negotiation at £7.75 (i.e. half price), hoping to meet in the middle, a conveniently round number of £10. Given the way the negotiation went, I doubt he'd have even achieved that, but he did himself no favours by alienating the lady,
The interesting question, of course, is this. If the positions had been reversed, would Mark have done any better than James at Hever (and James any worse than Mark at Blenheim)? I suspect the answer is probably not, or certainly not much. But for the purposes of TV, we are asked to assume that both situations are equal and therefore Mark is a better negotiator than James.