Originally Posted by Tourista:
“Agree with your take on Daniel.
Anyone who manages in any business knows to use their staff in the best way, and I have to give kudos to Felipe in not crumbling to Daniels childish "me me me" rant. When I managed a shop I knew I wasn't the best salesman but was much better at organising than anyone else, so we all played to our strengths, something Daniel really doesn't seem to understand which is strange as he is supposed to be a boss of a business.”
Absolutely. A good PM makes decisions and utilises his team's strengths to their utmost. Whether Felipe was manipulated by Mark or would have made the same decision himself, he did make the right decision. James, on the other hand, refused to take on board anyone's advice other than his own. The result? Catastrophic failure.
Personally, I did think Felipe was a bit weak as a PM, and I think he made a mistake in not sending Mark instead of Daniel to Somerset, but that's just a matter of opinion. However, he was spot on in letting Mark sell the hot tubs, no matter how much Daniel complained.
I'm not sure about the details of Daniel's business (something to do with pub quizzes, right?), but he's either a one-man operation or he runs a small team, and it shows in the way he interacts with people. The same is true of James.
One area where Mark has a clear advantage is that he clearly works in a larger organisation (he's a sales manager at a digital marketing agency, I believe). That means he's used to working with and managing professional teams, and dealing with professional, business customers.
For all that Mark has been portrayed as scheming and sly to get what he wants (and I think the edit has played that up a lot), is that really any worse than James' autocratic style or Daniel's self-delusion and sulkiness? And yet Mark has become the pantomime villain of the piece.