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Why won't phone send picture texts forwarded from another phone?


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Old 01-12-2014, 00:08
1968girl
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Join Date: Nov 2007
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Hi there. I have recently upgraded to a Samsung Galaxy S3 mini and am having the following problem. When I take a photo (set on 5:3) and text it to my partner's phone it arrives perfectly, but if he tries to forward it on it tries but fails to send. This never happened with my previous Samsung model. For reference, my partner has a Samsung phone but a much older model. Would appreciate any advice - thank you!
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Old 01-12-2014, 00:35
Rodney McKay
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Join Date: Feb 2009
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Hi there. I have recently upgraded to a Samsung Galaxy S3 mini and am having the following problem. When I take a photo (set on 5:3) and text it to my partner's phone it arrives perfectly, but if he tries to forward it on it tries but fails to send. This never happened with my previous Samsung model. For reference, my partner has a Samsung phone but a much older model. Would appreciate any advice - thank you!
Can he send MMS messages that he creates? If that is the case then it's more likely to be an issue with your message than a network issue.

One thought, what what resolution are you using? it's possible that your new phone is sending the image in a larger format than before and his phone can't pass it on, if he were to save the image then try to resize it that might work.
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