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When should i call EE to move to a SIM Only plan?


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Old 04-12-2014, 11:34
Quackers
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Join Date: Nov 2001
Location: Staffordshire
Posts: 4,665

Currently on a 24 Month contract, but decided to just buy the iPhone 6 outright this time so i want to move to SIM Only so there is no phone subsidy included in my plan.

Next upgrade date: 17 Dec 2014
Contract renewal date: 31 Jan 2015

Not quite sure when the best time to phone EE is so that on the 1st Feb i am paying for SIM Only. Would it be once I've hit that upgrade date of the 17th or 30 days before the 31st Jan so 31st Dec?
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Old 04-12-2014, 12:29
FreeFool
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If you speak to them they will tell you, i suspect it will be 30 days prior to the expiry, thats a generic period of time.
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Old 04-12-2014, 12:53
corf
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Upgrades are slightly different, a friend recently changed from an out of contract t mobile contract to a sim only ee the next day and received a refund for the unused days on the t-mobile contract - I am not sure the 30 day applies to upgrades.
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Old 04-12-2014, 13:06
Mark C
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Upgrades are slightly different, a friend recently changed from an out of contract t mobile contract to a sim only ee the next day and received a refund for the unused days on the t-mobile contract - I am not sure the 30 day applies to upgrades.
I think that's right, and 'upgrades' seem to refer to any change.

I had a T Mobile 'Full Monty' 24 month contract, that was due to expire on Aug 1st. I phoned on July 1st to give notice I wanted to convert it to SIM only from that (Aug 1)
date, and they did it there and then. I received a pro rata refund for the month of July, which amazed me, but hey !
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Old 04-12-2014, 15:41
Synthetic42
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Usually if you're within 3 months (ish) of the contract expiry date they'll just upgrade you there and then, at least that's what they did with my old T-mobile contract.
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