Unlocking a T Mobile phone

Tidosho · 05-12-2014, 20:13

Renewed the wife's contract last week and in the process changed to EE. I now wish to unlock the old phone and pass it on.

T Mobile can't do it because I no longer have an account with them?? Does anyone know the best way to go about it or is a back street shop the easiest? The phone is an Xperia J, over two years old.

d123 · 05-12-2014, 20:39

Quote:

Originally Posted by Tidosho

Renewed the wife's contract last week and in the process changed to EE. I now wish to unlock the old phone and pass it on.

T Mobile can't do it because I no longer have an account with them?? Does anyone know the best way to go about it or is a back street shop the easiest? The phone is an Xperia J, over two years old.

As long as your account was in good standing when you terminated they will still unlock the handset.

You can do it via the unlock page:
http://ee.co.uk/help/getting-started...ing-your-phone

plymouthbloke1974 · 05-12-2014, 21:34

Ask them to raise the unlocking action against the EE account, explaining it's the handset that was on T-Mobile previously. That's all the info they need and they will unlock the handset.

05-12-2014, 20:13	#1
Tidosho Forum Member Join Date: Nov 2005 Posts: 2,422	Unlocking a T Mobile phone Renewed the wife's contract last week and in the process changed to EE. I now wish to unlock the old phone and pass it on. T Mobile can't do it because I no longer have an account with them?? Does anyone know the best way to go about it or is a back street shop the easiest? The phone is an Xperia J, over two years old.

05-12-2014, 20:39	#2
d123 Forum Member Join Date: Jul 2007 Posts: 3,993	Quote: Originally Posted by Tidosho Renewed the wife's contract last week and in the process changed to EE. I now wish to unlock the old phone and pass it on. T Mobile can't do it because I no longer have an account with them?? Does anyone know the best way to go about it or is a back street shop the easiest? The phone is an Xperia J, over two years old. As long as your account was in good standing when you terminated they will still unlock the handset. You can do it via the unlock page: http://ee.co.uk/help/getting-started...ing-your-phone

05-12-2014, 21:34	#3
plymouthbloke1974 Forum Member Join Date: Aug 2001 Location: Destination: Hard Brexit Posts: 6,368	Ask them to raise the unlocking action against the EE account, explaining it's the handset that was on T-Mobile previously. That's all the info they need and they will unlock the handset.

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Unlocking a T Mobile phone